Meet the Author

Kayla Creamer
Customer Success Manager
Kayla spent a decade in community media as a Cablecast customer before joining the Cablecast team in 2021. She now uses that knowledge to help customers get the most of out their own Cablecast systems.
See More By Kayla

Smart Asset Management: File Stores

October 26, 2022 - 1791 views
Smart Asset Management (SAM) is how Cablecast 7.5 manages your content across your video servers, VOD, NAS/external storage, and Cloud Storage. Any content available to your Cablecast system will be stored on File Stores. This article covers essential information on setting up and using File Stores.

Restarting Cablecast Video Server Engine

September 29, 2021 - 1097 views
Restarting Cablecast Video Server Engine

Resolving Server Access: Unable to connect to https://localhost or http://localhost

January 14, 2021 - 1094 views
Customers updating to 7.1.x with https might experience an issue where players don't update and new players can't be configured. Other symptoms include weather bulletins or web snapshots not loading external images correctly. The update sets an incorrect value for ServerURL in the dbo.Options table; the value is https when it should be http.

Restarting Services for CablecastCG Background Audio Changes

December 16, 2021 - 1000 views
Restarting Services for CablecastCG Background Audio Changes Restarting Services for quick reboot of video engine

Uploading Seamless Backgrounds in CablecastCG

March 29, 2022 - 778 views
If you're using one of our free CablecastCG channel templates or maybe even creating your own custom CablecastCG Channel, you might want to upload your own seamless background. This article details how to do so in Cablecast as well as highlighting some design considerations.

Permanently Removing Files From the VOD

December 6, 2021 - 771 views
Permanently Removing Files From the VOD

Closed Captioning Testing and Troubleshooting Tips

April 11, 2023 - 764 views
So you're ready to dive into using captioning on your system but you've never used captioning before and don't know where to start in testing/troubleshooting potential issues? This KB article will cover some of the most common issues we've seen customers encounter along with some tips for testing captioning before you dive into using Cablecast Captions with your system.

VOD Chaptering Feature Overview

January 20, 2021 - 738 views
This article goes over the various ways that you can chapter a VOD, both live and with an existing file.

7.5 Live Setup Guide

December 15, 2022 - 709 views
This article summarizes how to setup a Cablecast Live Server.

File Names in Cablecast 7.5

January 27, 2023 - 655 views
In Cablecast 7.5, file naming conventions have changed slightly from previous versions of Cablecast.

Using Zapier to Create a Facebook RSS Bulletin in CablecastCG

December 29, 2021 - 645 views

How to use Mirrored Outputs

December 6, 2021 - 625 views
How to use Mirrored Outputs

Hairpinning or NAT Loopbacks

September 16, 2021 - 624 views
Hairpinning or NAT Loopbacks

Cablecast Closed Captioning Translations

August 17, 2023 - 586 views
This document covers configuring and using Cablecast Translation services.

Custom Fields in Cablecast

December 8, 2022 - 494 views