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The CablecastCG zone navigation dropdown open, showing three columns: Zone Type (with Bulletins, Crawls, and Full Screen Alerts listed), Tag (with All Zones and YTTV listed), and Zone (with TEST, YTTV Schedule, YTTV Video highlighted, and YTTV Weather listed).

Navigating Between Zones in CablecastCG

Learn how to switch between zones in CablecastCG using the zone navigation dropdown, and understand the difference between Zone Types, Tags, and Zones.

Updated:May 18, 2026
Cablecast Academy/Reviewing template bulletin articleClaude finished the responseYou said: I think this article needs some cleanup.I think this article needs some cleanup. Can you review it? https://support.cablecast.tv/s/articles/how-to-create-a-template-bulletin-in-cablecastcg1:37 PMClaude responded: Got the article.Loaded tools, used Claude in Chrome integrationLoaded tools, used Claude in Chrome integrationGot the article. Here's my audit against Academy standards: Issues found: Style & terminology "click" used throughout — should be "select" (per standards) "click and dragging" → "drag" "the left hand side" → just "the left-hand menu" or "go to CablecastCG" "Ore you can click browse" — typo ("Ore" → "Or") "programing" — typo (should be "programming") "the default schedule" — sentence opens lowercase mid-paragraph Informal/conversational phrasing throughout ("the first thing you are going to want to do," "Now that you have everything in your bulletin") Terminology accuracy "the new bulletin board that comes with Cablecast 7" — version reference should be removed (evergreen framing) "CablecastCG menu option on the left hand side" — should not say "click the CablecastCG menu option." Use "go to CablecastCG" with no preamble about opening a menu "Make your edits and then you are ready to schedule your bulletin" — this transition is abrupt and could be cleaner Structure/formatting No issues with heading hierarchy (H1 → H2 → H3 pattern is fine here) The Overview states "There are three different types of bulletins" and then the article only covers one — this is fine since there are other articles for the other types, but the Overview could more clearly set that expectation The closing line ("To learn more… watch the section in our New User CablecastCG Training Webinar") is vague — no link, no specific pointer. Either link it or cut it Tone Overall tone is chatty and informal in a way that reads more like a transcribed tutorial video than a written article. It needs tightening to match Academy voice. Want me to go ahead and produce a full revised draft as a markdown file? I can also take screenshots of the live article to check for any images that would need alt text while I'm in it.You said: Yes, please.Yes, please.1:38 PMClaude responded: Let me grab screenshots of the article first to check for images, then I'll produce the revised draft.Let me grab screenshots of the article first to check for images, then I'll produce the revised draft.Used Claude in Chrome integration, loaded toolsUsed Claude in Chrome integration, loaded toolsGood — I've seen the full article. I can identify all the screenshots. Now I'll write the revised draft with alt text for each image.Created a file, read a fileCreated a file, read a fileHere's the revised draft. A few notes on what changed and one flag for you: Changes made: Removed the version reference ("Cablecast 7") from the Overview Replaced all "click" with "select" throughout Fixed "programing" → "programming," "Ore" → "Or," lowercase paragraph opener Rewrote navigation to use "Go to CablecastCG in the left-hand menu" instead of "click the CablecastCG menu option on the left hand side" Tightened prose throughout — removed chatty transitions like "the first thing you are going to want to do" and "Now that you have everything" Moved the "three types of bulletins" mention to the Overview so it sets context upfront, with a note that other types are covered separately Added a proper Summary section Added alt text for all 10 screenshots based on what I could see while scrolling the live article One flag: The closing webinar link points to https://support.cablecast.tv/s/articles/new-user-cablecastcg-training-webinar — I constructed that slug based on the link text since the live article doesn't include a real URL, just linked text. You'll want to confirm that's the correct destination before publishing.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: We don't yet have a Cablecast CG webinar video.We don't yet have a Cablecast CG webinar video. We do have our CG training video though: https://yourtown.cablecast.tv/show/9031:41 PMClaude responded: Good catch.Good catch. Let me update that closing line.Edited a file, read a fileEdited a file, read a fileUpdated. The Summary now closes with a link to the CablecastCG Training Video at the correct URL.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: More specifically, this link jumps right to the chapter of the video on creating a template bulletin: https://yourtown.More specifically, this link jumps right to the chapter of the video on creating a template bulletin: https://yourtown.cablecast.tv/show/903?seekto=10671:42 PMClaude responded: Got it.Got it.Edited 2 files, read a fileEdited 2 files, read a fileDone. The link now points directly to the template bulletin chapter, with descriptive link text that makes it clear what the user is jumping to.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: This is the correct link for Cablecast CG Zone Navigation: https://support.This is the correct link for Cablecast CG Zone Navigation: https://support.cablecast.tv/s/articles/how-do-i-navigate-between-zones-in-cablecast-cg1:48 PMClaude responded: Updated.Edited a file, read a fileEdited a file, read a fileUpdated. Zone Navigation link is now correct.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: Also, CablecastCG should be Cablecast CG with a space.Also, CablecastCG should be Cablecast CG with a space.1:49 PMClaude responded: Good catch — let me fix all instances throughout the file.Good catch — let me fix all instances throughout the file.Viewed 2 files, ran a commandViewed 2 files, ran a commandAll good — the URLs are unaffected since the slug uses lowercase with hyphens. Every instance of "CablecastCG" in the body is now "Cablecast CG."Presented filePresented fileDone. Ready for your next round of feedback.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: Should there be an explanation of how to create a template if you're designing a CG Channel from scratch?Should there be an explanation of how to create a template if you're designing a CG Channel from scratch? In that situation, there would be no bulletin templates to choose from.1:50 PMClaude responded: That's a good question, but I'd lean toward keeping it out of this article.That's a good question, but I'd lean toward keeping it out of this article. A few reasons: This article is scoped to creating a bulletin — it assumes the channel already exists and has templates available. Designing a channel from scratch is a separate workflow covered in the CG Channel Designs article. A user who has no templates yet likely hasn't set up their channel at all, so they'd need to complete that process first anyway. Pointing them there is more useful than trying to cover both workflows here. Adding channel design context here would significantly expand the scope and could muddy what is otherwise a focused how-to. A better fit would be a brief prerequisite note at the top of the article — something like a Note: that tells users they'll need a channel with at least one template set up before following these steps, with a link to the Channel Designs article. That way the scope stays tight but users who aren't ready yet get pointed in the right direction. Want me to add that note?You said: Is it worth noting that if a user makes changes to a template that they think they'll use going forward, they can save that template as a new template?Is it worth noting that if a user makes changes to a template that they think they'll use going forward, they can save that template as a new template?1:57 PMClaude responded: Yes, definitely worth including — it's practical information that saves users from recreating work.Yes, definitely worth including — it's practical information that saves users from recreating work. I can see from the screenshots that there's a Save As Template button in the editor (it appeared in several of the screenshot captures alongside the Publish button), so it's right there in the UI and easy to reference. I'd place it at the end of the "Edit the Content" section or as a tip after "Adjust Layout and Style" — right before the user moves on to scheduling, while they're still in the editing mindset. Want me to add it there?You said: YesYes1:57 PMClaude responded: Added as a Tip: callout at the end of the "Adjust Layout and Style" section, right before scheduling.Edited 2 files, read a fileEdited 2 files, read a fileAdded as a Tip: callout at the end of the "Adjust Layout and Style" section, right before scheduling.How to create a template bulletin in cablecastcgDocument · MD Open in TextEditYou said: What happened with this chat?What happened with this chat? I don't see any of the chat history?4:14 PMClaude responded: This chat is ongoing and your history is here — you're likely seeing it normally on my end.This chat is ongoing and your history is here — you're likely seeing it normally on my end. A few possibilities: If you're on mobile, the conversation may have scrolled to the bottom and earlier messages are above. If you just opened the chat, it may still be loading. If you're in a different browser or device, you may be looking at a different session. That said, to summarize what we've done in this session in case it's helpful: we audited and revised the "How to Create a Template Bulletin in Cablecast CG" article, fixing terminology, tone, navigation language, and typos. We've also made several targeted edits since the initial draft — correcting the Cablecast CG Zone Navigation link, updating the training video link to a chapter-specific URL, fixing "CablecastCG" to "Cablecast CG" throughout, and adding a tip about saving customized bulletins as new templates. The current draft is in the file linked above. Is there anything else you'd like to adjust?You said: I need a thumbnail image for this article.I need a thumbnail image for this article.4:20 PMClaude responded: On it.On it. Let me check the skill file first.Ran 2 commands, viewed a file, created a fileRan 2 commands, viewed a file, created a fileHere's the thumbnail — 1920×1080, no embedded text, using the Cablecast brand greens and blue. It depicts a stylized Cablecast CG bulletin editor with a template grid below and a bulletin preview card on the right side. Let me know if you'd like any adjustments to the composition or colors.Template bulletin thumbnailImage · PNG Open in PreviewYou said: Can you make that look more like the bulletin editor in the screenshots?Can you make that look more like the bulletin editor in the screenshots?4:23 PMClaude responded: Let me scroll back through the screenshots I captured to use as reference before redrawing.Let me scroll back through the screenshots I captured to use as reference before redrawing.Used Claude in Chrome integrationUsed Claude in Chrome integrationGood — on a desktop viewport this time, which gives much better detail. Let me scroll through and capture all the key UI screenshots.Browser batchBrowser batchNow I have good reference. I can clearly see the key UI details: the light grey/white editor background, the green top bar with "Tightrope Media Systems," the breadcrumb nav, the green chevron tab strip (Layout → Content → Schedule → Extras), the "Save As Template / Cancel / Publish" button row, the split-panel layout with the bulletin preview on the left and labelled content fields on the right, and the bulletin preview showing the blue-grey gradient background with the tree silhouette image and large white text. Let me redraw this properly.Created a file, ran a command, read a fileCreated a file, ran a command, read a fileHere's the revised version. It now closely mirrors the actual editor UI — the green top bar with Save As Template/Cancel/Publish buttons, the chevron tab strip with Content active, the Bulletin Name row, the split panel with the bulletin preview on the left (blue-grey gradient background, tree silhouette, large white text blocks) and the labelled content fields on the right (Background Image, Title, Subtitle, Upload Photo Here, Body), and a template picker grid at the bottom of the right panel. Let me know if you'd like any adjustments.Template bulletin thumbnailImage · PNG Open in PreviewYou said: Great!Great! I need some alt text.4:25 PMClaude responded: Based on what I can see in the thumbnail:Based on what I can see in the thumbnail: Alt text suggestion: The Cablecast CG bulletin editor showing a split-panel view. The left panel displays a bulletin preview with a blue-grey gradient background, tree silhouettes, and large white text blocks. The right panel shows editable content fields including Background Image, Title, Subtitle, Upload Photo Here, and Body. A template thumbnail grid is visible at the bottom of the right panel. The green top bar includes Save As Template, Cancel, and Publish buttons, with the Content tab active in the chevron tab strip. Want me to shorten it, or does that work?You said: Shorten that please.Shorten that please.4:25 PMClaude responded: The Cablecast CG bulletin editor showing a split-panel view with a bulletin preview on the left and editable content fields on the right.The Cablecast CG bulletin editor showing a split-panel view with a bulletin preview on the left and editable content fields on the right.

How to Create a Template Bulletin in CablecastCG

CablecastCG bulletins play between scheduled programming as your default source. This article walks through creating a Template Bulletin — choosing a template, editing content and layout, scheduling availability, and publishing to your zone.

Updated:May 18, 2026
Screenshot of the Cablecast Main Menu showing the main interface with channel status panels, scheduled playback items, and system overview sections, representing the starting point for managing channels and content in Cablecast

Getting Started with Cablecast

Welcome to your new Cablecast system! To help you get started quickly and easily, we’ve gathered all our most essential resources for new users in one convenient place. From step-by-step guides to helpful tips, everything you need to hit the ground running is right at your fingertips. Explore, learn, and get up to speed with confidence!

Updated:May 12, 2026
A flat-panel TV displaying a Cablecast CG bulletin board channel on a light gray background.

Loading your new Cablecast CG Channels for use

Learn how to download, install, and activate a Cablecast CG Channel on your system using the Cablecast CG Clone Tool.

Updated:May 7, 2026
The Subscriptions tab of the CablecastCG Edit Channel page showing Crawl Subscriptions and Full Screen Alert Subscriptions sections. A red arrow points to the Add Selected Zone button under Full Screen Alert Subscriptions.

Customizing a Cablecast CG Channel

This article goes over the process for customizing a CG channel using one of the existing Cablecast CG templates or creating one from scratch.

Updated:May 6, 2026
An illustration of a Cablecast channel in L Bar mode. A green vertical bar occupies the left side of the screen, a dark green horizontal bar runs along the bottom, and a grey video zone fills the upper-right area.

Cablecast CG: How to setup L Bar mode

L Bar mode keeps your channel's video programming displayed in a designated zone at all times, surrounded by a frame of Cablecast CG content. This article walks through enabling L Bar mode in Cablecast, configuring a dedicated L Bar CG Player in Cablecast CG, and setting up a separate Default CG channel to prevent the CG inception effect during programming gaps.

Updated:May 5, 2026
An illustrated Cablecast CG channel template showing a city skyline at dusk with high-rise buildings. Three circular widget icons for time, temperature, and date appear in the upper right alongside a three-column forecast panel. A content zone occupies the left side, and a green-accented bulletin strip runs along the bottom.

Everything You Need to Know About Cablecast CG

Cablecast CG makes it easy to create and manage on-screen graphics for your channel. This article links to everything you need: training resources, pre-designed channel templates, background audio setup, customization guides, and L Bar mode for stations that want a persistent branded frame around their programming.

Updated:May 5, 2026
A CablecastCG channel zone layout overlaid on a continuous background image, illustrating how a single seamless background spans all zones.

Uploading Seamless Backgrounds in CablecastCG

Learn how to upload a seamless background image to a CablecastCG channel. This article explains how CablecastCG splits a single image across channel zones, walks through the upload process and applying the background to zone bulletins, and covers design considerations for customizing existing templates — including resources for zone dimensions and Illustrator source files.

Updated:May 5, 2026

Creating a Live Video Bulletin In Cablecast CG

This article walks through the steps to create a Live Video Dynamic Bulletin in Cablecast CG.

Updated:Feb 12, 2026

Disabling Automatic Updates and Notification on Cablecast CG-340 Systems

Removing the pesky Windows Updates warning from middle of your CG340 unit's broadcast screen.

Updated:Feb 7, 2026

RSS Feed Support in CablecastCG

Creating RRS feeds within dynamic bulletins in CablecastCG

Updated:Feb 7, 2026

Managing Bulletins in CablecastCG

Guide for managing bulletins, what do tabs mean and show in Cablecast CG

Updated:Feb 7, 2026

How to use Crawls in Cablecast CG

Guide for setting up crawls within Cablecast CG

Updated:Feb 7, 2026

How Do I Set Up USB Background Audio for VIO Servers?

Background Audio setup for Line-in option in CablecastCG

Updated:Feb 7, 2026

How do I find a preview of my Cablecast CG Channel?

Overview and guide for finding the Web Preview button in Cablecast CG

Updated:Feb 7, 2026

Installing User Fonts for Use with CablecastCG or Carousel

See also Custom fonts with CablecastCG. Requires TrueType fonts (TTF) Files

Updated:Feb 7, 2026

Carousel 7 EOL Announcement to Cablecast Customers

Article from 2020 noting that Carousel 7 software is marked End of Life with further information. Note that most customers are transitioning or have transitioned to Cablecast CG.

Updated:Feb 7, 2026

Changing your FrontDoor user password

Guide for changing password in FrontDoor

Updated:Feb 7, 2026

How to: Animated Weather via ScreenFeed

ScreenFeed is a third-party software option with app for creating animated weather feeds to pull into CablecastCG. Some options do cost money, Cablecast Support does not offer additional support for ScreenFeed outside of this walkthrough.

Updated:Feb 7, 2026

Carousel: Acceptable Video Formats

Acceptable Video formats for video bulletins in Carousel 7.4.8

Updated:Feb 7, 2026

Channel Showing Black When Switching To Carousel

Guide with walkthrough for systems using Carousel units for bulletin boards when connected to a Matrox DVI unit

Updated:Feb 7, 2026

Configuring your machine for automatic logon

How to guide for configuring automatic logon to units running Carousel or CablecastCG Desktop

Updated:Feb 7, 2026

Matrox Convert DVI Power Supply

Part number for the Matrox Converter DVI Power Supply, for use with CG 330 and CG 340 units

Updated:Feb 7, 2026

Bulletin-Board Web Preview Limitations

CablecastCG web Preview has limitations to what it can and cannot render due to processing power of units.

Updated:Feb 7, 2026

Custom Fonts on Bulletin-Board

Adding custom fonts for use in CablecastCG, must be a TTF file (TrueType Font)

Updated:Feb 7, 2026

How do you manually force Cablecast CG out to your channel?

Guide in working with the Force Matrix to manually force CablecastCG to broadcast.

Updated:Feb 7, 2026

Exporting from Carousel 7.x to CablecastCG

Commissioning Guide. Exporting Carousel Bulletin Channel to be used in CablecastCG

Updated:Feb 7, 2026

Specific Zone pixel dimensions for CablecastCG Bulletins

CablecastCG Bulletins will auto-scale for the size of the zone they are loaded to. If you're looking for a specific size, then this guide will walk you through to finding zone sizes.

Updated:Feb 7, 2026

How To Create An Uploaded Bulletin

How to guide for creating a bulletin in CablecastCG using the Uploaded feature

Updated:Feb 7, 2026

Digital-Signage on Cablecast 7.x

Looking to add Cablecast CG to your system? Overview of Cablecast CG and how it connects within Cablecast

Updated:Feb 7, 2026

Line In audio for legacy Carousel/CG units

How to make use of the Audio Line in on legacy Carousel units running either Carousel or Cablecast CG Desktop

Updated:Feb 7, 2026

Creating Basic Dynamic Bulletins in CablecastCG

Dynamic bulletins in CablecastCG allow for pulling RSS feeds and information from your schedule in Cablecast. This guide walks through how to build Dynamic bulletins.

Updated:Feb 7, 2026

Creating Cablecast Schedule Bulletins in CablecastCG

Guide for creating bulletins in CablecastCG to pull from your schedule in Cablecast, with what is coming up in the future for playback.

Updated:Feb 7, 2026

What is the Extras section in Cablecast CG?

Overview of the Extras tab when building a bulletin in Cablecast CG

Updated:Feb 7, 2026

Windows Update is not working, broken, cannot start, failed, etc.

Guide for if Windows Update fails

Updated:Feb 7, 2026

Configuring Windows for automatic login

Configuration for windows on CablecastCG Signage Players for automatic Login. This helps ensure on desktop players that the bulletins play and not a login screen.

Updated:Feb 7, 2026

Managing Media in Cablecast CG

managing your media in CablecastCG, a walk through in how to add your own media files for images and icons to be used in bulletins in CablecastCG

Updated:Feb 7, 2026

Restarting Services for CablecastCG Background Audio Changes

Restarting Services for CablecastCG Background Audio Changes Restarting Services for quick reboot of video engine

Updated:Feb 7, 2026

"No Blocks Could Fit" on Dynamic Bulletins

Fix to Known Error "No Blocks Could Fit" on Dynamic Bulletins

Updated:Feb 7, 2026

How To Access CablecastCG

Guide for where to find and how to access CablecastCG in your Cablecast system.

Updated:Feb 7, 2026

Cablecast CG Channel Layout Explained

Guide showing where Cablecast CG Channels are set in layout with where zones and bulletins load

Updated:Feb 7, 2026

User Management Overview for Cablecast CG

User Management Overview for Cablecast CG

Updated:Feb 7, 2026

Cablecast CG Only Access in Cablecast 7+

Guide to setup Cablecast CG user with access to only Cablecast CG

Updated:Feb 7, 2026

Where are the configuration settings in Cablecast CG?

Where to find CablecastCG Settings for access to background audio settings, players, and Zone settings

Updated:Feb 7, 2026

Setting Up Network Stream Background Audio In Cablecast CG

Walkthrough for setting up use of Network Stream/URI Audio as background audio in Cablecast CG

Updated:Feb 7, 2026

Restarting Cablecast Video Server Engine

Restarting Cablecast Video Server Engine

Updated:Feb 7, 2026

Using Zapier to Create a Facebook RSS Bulletin in CablecastCG

Updated:Feb 7, 2026
Feature Overview: Submitting Logs in Cablecast 7.9

Feature Overview: Log Submission in Cablecast 7.9

In this article, we'll take a look at how to submit logs for our Support team to troubleshoot an issue.

Updated:Feb 7, 2026

Fading Background Audio on Cablecast CG

This Knowledge Base article explains how to fade background audio when uploading a video (such as a PSA) to Cablecast CG. By using the Fade Channel Background Audio option, you can ensure that the audio from your video will play clearly without overlapping with any background music on the CG channel. Once the video ends, the background music will automatically fade back in, providing a seamless audio transition.

Updated:Feb 7, 2026

Limitations of CablecastCG

There are changes from Carousel bulletins to Cablecast CG bulletins. This article lists what the changes are.

Updated:Feb 7, 2026

CablecastCG Player Support and Updating to Cablecast 7

DOA? Possible. Guide for running CablecastCG on Carousel 340 unit in standalone Unpublished

Updated:Jan 13, 2024

Dynamic Instagram via third-party API Intergration

Unpublished

Updated:Jan 13, 2024

Screenfeed Sources with CablecastCG

There's a duplicate of Screenfeed with CablecastCG

Updated:Jan 13, 2024

Microsoft Exchange Authentication changes October 2022

Microsoft's Exchange basic auth fix for bulletins DOA

Updated:Dec 8, 2023