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Meet the Author

Kayla Creamer
Customer Success Manager
Kayla spent a decade in community media as a Cablecast customer before joining the Cablecast team in 2021. She now uses that knowledge to help customers get the most of out their own Cablecast systems.
See More By Kayla

Getting Started with Cablecast

January 24, 2025 - 25 views
Welcome to your new Cablecast system! To help you get started quickly and easily, we’ve gathered all our most essential resources for new users in one convenient place. From step-by-step guides to helpful tips, everything you need to hit the ground running is right at your fingertips. Explore, learn, and get up to speed with confidence!

Installing Meinberg NTP

June 9, 2022 - 22 views
Guide for Timesync in VIO servers with Cablecast 7+

Everything You Need to Know About Cablecast CG

March 18, 2025 - 19 views
We've put all of our KB articles and information about getting started with CablecastCG in one, easy-to-find place.

Understanding Icons in the Cablecast Schedule

March 2, 2022 - 18 views
The Cablecast Schedule uses icons to show status and settings for scheduled items. This article explains what each icon means so you can quickly understand what’s happening in your schedule.

Restarting Cablecast Video Server Engine

September 29, 2021 - 16 views
Restarting Cablecast Video Server Engine

Understanding the Basics for Getting Up and Running with Cablecast

October 27, 2025 - 15 views
In this article, we'll do a high-level overview of the basics you'll need to know to get started with Cablecast as a new user.

How to use Mirrored Outputs

December 6, 2021 - 15 views
How to use Mirrored Outputs

Uploading Seamless Backgrounds in CablecastCG

March 29, 2022 - 14 views
If you're using one of our free CablecastCG channel templates or maybe even creating your own custom CablecastCG Channel, you might want to upload your own seamless background. This article details how to do so in Cablecast as well as highlighting some design considerations.

Closed Captioning Testing and Troubleshooting Tips

April 11, 2023 - 13 views
So you're ready to dive into using captioning on your system but you've never used captioning before and don't know where to start in testing/troubleshooting potential issues? This KB article will cover some of the most common issues we've seen customers encounter along with some tips for testing captioning before you dive into using Cablecast Captions with your system.

How VODs Process in Cablecast

January 29, 2024 - 12 views
You may have wondered what happens when you have multiple VODs queued for processing or how the VOD transcode process works in Cablecast. This KB goes over that in more detail.

Hairpinning or NAT Loopbacks

September 16, 2021 - 11 views
Hairpinning or NAT Loopbacks

VOD Chaptering Feature Overview

January 20, 2021 - 11 views
This article goes over the various ways that you can chapter a VOD, both live and with an existing file.

Customizing a Cablecast CG Channel

March 10, 2025 - 10 views
This article goes over the process for customizing a CG channel using one of the existing Cablecast CG templates or creating one from scratch.

Updating YouTube Libraries in Cablecast

August 21, 2024 - 10 views
This article provides a step-by-step guide on how to update the YouTube library using a script and restarting the video server engine if necessary. This process is useful if you're experiencing issues with pulling in YouTube feeds, such as video with no audio or not receiving any content from a YouTube live feed that is confirmed to be working.

File Names in Cablecast 7.5

January 27, 2023 - 10 views
In Cablecast 7.5, file naming conventions have changed slightly from previous versions of Cablecast.