Meet the Author

Jake Buckley
Director of Customer Success
My name is Jake and I've been working in customer service for over 20 years! I joined Cablecast in February 2023. Our team is dedicated to making sure you have a great customer experience and to help you find the answer to your questions.
See More By Jake

Cablecast Support Packages

February 2, 2024 - 1505 views
This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.

Cablecast Not Licensed: Steps to Resolve

October 1, 2024 - 1487 views
On October 1st, 2024 you may have started to receive a message stating "Cablecast is not licensed". These are the steps that can be taken to resolve the issue and clear the message.

Scheduling Cablecast When Daylight Savings Time Changes

January 15, 2021 - 981 views
What to do in the troubling Daylight Savings Time. Tip: don't schedule anything between 1am and 3am.

Cablecast Software Update Guide

May 13, 2024 - 829 views
This article covers best practices for updating your Cablecast software. Read on to learn more about how to request an update, when to update and resources you can use once you're on the latest software!

Cablecast CG Channel Designs

January 2, 2024 - 823 views
These pre-built channels will help you get your Cablecast CG bulletin board up and running faster. Simply download, install on your server and start customizing.

Welcome to Cablecast 7.8

August 8, 2024 - 518 views
This article features release information and resources for Cablecast 7.8 which includes Social Streaming, Multiple Audio Programming (MAP) and Control Rooms.

Cablecast Commission Guide

January 25, 2024 - 482 views
This article helps understand the process for commissioning a new Cablecast system. The Cablecast team will assist you through this process. More information can be found in this article.

608 vs 708 Caption Encodes with Cablecast

May 10, 2023 - 436 views
Caption encoding settings within Cablecast. High level information for Tech geeks to enjoy.

How do Cablecast's Versions relate to each other

January 15, 2021 - 416 views
Nerd Content Warning. :) Relation of how Cablecast Versions relate, what do the numbers mean

Cablecast 7.6.8 Release

September 18, 2023 - 329 views
This a maintenance release of Cablecast V7.6. Included are many enhancements, stability improvements, and bug fixes.4 Release Date: September 11th, 2023

Using Backup or Third-Party Applications with Cablecast

June 15, 2023 - 321 views
This article covers information you should know about using backup software, antivirus or other 3rd party applications on your Cablecast system.

Cablecast Hardware Warranty & Support Start Dates

April 29, 2024 - 214 views
This article will help you understand the start dates associated with our hardware warranties and support.