Meet the Author

Jake Buckley
Director of Customer Success
My name is Jake and I've been working in customer service for over 20 years! I joined Cablecast in February 2023. Our team is dedicated to making sure you have a great customer experience and to help you find the answer to your questions.
See More By Jake

Scheduling Cablecast When Daylight Savings Time Changes

January 15, 2021 - 814 views
What to do in the troubling Daylight Savings Time. Tip: don't schedule anything between 1am and 3am.

Cablecast Support Packages

February 2, 2024 - 608 views
This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.

Cablecast CG Channel Design Templates

January 2, 2024 - 359 views
These pre-built channels will help you get your Cablecast CG bulletin board up and running faster. Simply download, install on your server and start customizing.

How do Cablecast's Versions relate to each other

January 15, 2021 - 328 views
Nerd Content Warning. :) Relation of how Cablecast Versions relate, what do the numbers mean

Using Backup or 3rd Party Applications with Cablecast

June 15, 2023 - 173 views
This article covers information you should know about using backup software, antivirus or other 3rd party applications on your Cablecast system.

608 vs 708 Caption Encodes with Cablecast

May 10, 2023 - 173 views
Caption encoding settings within Cablecast. High level information for Tech geeks to enjoy.

Cablecast 7.6.8 Release

September 18, 2023 - 171 views
This a maintenance release of Cablecast V7.6. Included are many enhancements, stability improvements, and bug fixes.4 Release Date: September 11th, 2023

Cablecast Commission Guide

January 25, 2024 - 127 views
This article helps understand the process for commissioning a new Cablecast system. The Cablecast team will assist you through this process. More information can be found in this article.

Cablecast Software Update Guide

May 13, 2024 - 79 views
This article covers best practices for updating your Cablecast software. Read on to learn more about how to request an update, when to update and resources you can use once you're on the latest software!

Cablecast Hardware Warranty & Support Start Dates

April 29, 2024 - 33 views
This article will help you understand the start dates associated with our hardware warranties and support.