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Meet the Author

Jake Buckley
Director of Customer Success
My name is Jake and I've been working in customer service for over 20 years! I joined Cablecast in February 2023. Our team is dedicated to making sure you have a great customer experience and to help you find the answer to your questions.
See More By Jake

Cablecast Support Packages

February 2, 2024 - 1990 views
This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.

Cablecast Not Licensed: Steps to Resolve

October 1, 2024 - 1658 views
On October 1st, 2024 you may have started to receive a message stating "Cablecast is not licensed". These are the steps that can be taken to resolve the issue and clear the message.

Cablecast Software Update Guide

May 13, 2024 - 1479 views
This article covers best practices for updating your Cablecast software. Read on to learn more about how to request an update, when to update and resources you can use once you're on the latest software!

Cablecast CG Channel Designs

January 2, 2024 - 1181 views
These pre-built channels will help you get your Cablecast CG bulletin board up and running faster. Simply download, install on your server and start customizing.

Scheduling Cablecast When Daylight Savings Time Changes

January 15, 2021 - 1165 views
What to do in the troubling Daylight Savings Time. Tip: don't schedule anything between 1am and 3am.

608 vs 708 Caption Encodes with Cablecast

May 10, 2023 - 991 views
Caption encoding settings within Cablecast. High level information for Tech geeks to enjoy.

Welcome to Cablecast 7.8

August 8, 2024 - 930 views
This article features release information and resources for Cablecast 7.8 which includes Social Streaming, Multiple Audio Programming (MAP) and Control Rooms.

Cablecast Commission Guide

January 25, 2024 - 835 views
This article helps understand the process for commissioning a new Cablecast system. The Cablecast team will assist you through this process. More information can be found in this article.

How do Cablecast's Versions relate to each other

January 15, 2021 - 559 views
Nerd Content Warning. :) Relation of how Cablecast Versions relate, what do the numbers mean

Using Backup or Third-Party Applications with Cablecast

June 15, 2023 - 499 views
This article covers information you should know about using backup software, antivirus or other 3rd party applications on your Cablecast system.

Cablecast 7.6.8 Release

September 18, 2023 - 494 views
This a maintenance release of Cablecast V7.6. Included are many enhancements, stability improvements, and bug fixes.4 Release Date: September 11th, 2023

Cablecast Hardware Warranty & Support Start Dates

April 29, 2024 - 417 views
This article will help you understand the start dates associated with our hardware warranties and support.

Cablecast Accessibility: What to Know About WCAG & ADA

February 27, 2025 - 399 views
This article provides information on Cablecast's compliance with Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA).

Cablecast Remote Support Tool

September 17, 2025 - 284 views
This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.

Cablecast & Windows 11

August 5, 2024 - 248 views
This article explains eligibility and requirements for updating Cablecast from Windows 10 to Windows 11.