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A Cablecast update may need to be ended early or reset if the automatic download or installation gets stuck and we don't bail out correctly.

Live and Offline(File) captioning require a connection from the Video Server to Amazon's Transcribe Servers in order to transcribe the audio to text. Review this article to see how to test your server's access to those servers.

C:\TRMS\Database\Backup is currently hardcoded to keep 30 days of Cablecast backups. This is an issue for some systems due to size limitations. We can schedule a Windows Task to run a batch file to clear out this folder until we can make the necessary change in our software.

OTT App users may report their custom collections are not updating with the latest results that may appear on their internet channel or saved search result directly.