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Appliances.\n\n",[8040,8041],{"_326":2657,"_264":393,"_394":2657,"_395":2657},{"_326":8042,"_264":393,"_394":8042,"_395":8042},"networking","MediaScribe Gateway Appliance Network Requirements",{"_311":8045,"_268":8046,"_314":8047,"_264":316,"_317":8048,"_319":8049,"_323":8050,"_380":381,"_382":-5,"_383":381,"_384":1726,"_12":8486,"_387":8488,"_389":8489,"_10":8493,"_397":8494},"2025-03-10T20:55:47Z","371acac9-9ac4-482c-988b-409744420d07","IZrPJ0KdVO8qEhMFzEWB2f","2025-04-11T09:31:37Z",{"_321":1740},[8051,8059,8067,8075,8082,8101,8105,8113,8121,8125,8133,8141,8170,8178,8186,8189,8197,8212,8216,8231,8235,8250,8254,8262,8270,8285,8289,8304,8308,8316,8320,8336,8340,8348,8356,8380,8384,8392,8396,8415,8419,8434,8442,8459,8467],{"_326":8052,"_264":328,"_329":8053,"_338":8058,"_340":341},"a86648627407",[8054],{"_326":8055,"_264":333,"_334":8056,"_336":8057},"4a414ac050ca0",[],"Creating a Cablecast CG Channel from scratch is a multi-step process that requires careful planning, calculations, and a solid understanding of how Cablecast CG channels operate.",[],{"_326":8060,"_264":328,"_329":8061,"_338":8066,"_340":537},"7e8a7cd74593",[8062],{"_326":8063,"_264":333,"_334":8064,"_336":8065},"a8ea4f0b5194",[],"Planning Your CG Channel Layout",[],{"_326":8068,"_264":328,"_329":8069,"_338":8074,"_340":341},"609d64531461",[8070],{"_326":8071,"_264":333,"_334":8072,"_336":8073},"2aafb2c27d630",[],"First, you need to determine the purpose of your CG channel—whether it will be used for community bulletins, government updates, or another function. This will help define the type of content, layout, and overall look of the CG channel.",[],{"_326":8076,"_264":328,"_329":8077,"_338":8081,"_340":341},"bacbf81c9900",[8078],{"_326":8079,"_264":333,"_334":8080,"_336":259},"f30eb652b0f0",[],[],{"_326":8083,"_264":328,"_329":8084,"_338":8098,"_340":341},"1861ddc53e6e",[8085,8089,8094],{"_326":8086,"_264":333,"_334":8087,"_336":8088},"c94c117e8187",[],"The first step that we recommend is grabbing a piece of paper and sketching out what you'd like your CG channel to look like. This is critical, as you'll need to determine the exact sizing of each zone that you want to include in the channel. You'll also want to understand how any graphical elements tie into the background image. You could also use one of our existing CG channel templates as a starting point for your design. For this example, let's take a look at our Gov CG channel (available for download ",{"_326":8090,"_264":333,"_334":8091,"_336":8093},"e6575b98cf9e",[8092],"fdb55c0c8f13","here",{"_326":8095,"_264":333,"_334":8096,"_336":8097},"605c1a869ad1",[],").",[8099],{"_326":8092,"_264":2157,"_2158":8100},"https://support.cablecast.tv/s/articles/cablecast-cg-channel-designs",{"_326":8102,"_264":367,"_368":8103},"5cf5222b838d",{"_370":8104,"_264":266},"image-16e12e88700cfbf47d9d4246dca25adb02c8d527-1147x653-png",{"_326":8106,"_264":328,"_329":8107,"_338":8112,"_340":341},"bdf896850a9d",[8108],{"_326":8109,"_264":333,"_334":8110,"_336":8111},"8f6e505e7602",[],"The overlay here shows us exactly where each zone is, what the sizing and position of the zone is, and we can also see what design elements fall into each zone. This channel has 14 zones in total. A number of those zones are spacers between the main zones.",[],{"_326":8114,"_264":328,"_329":8115,"_338":8120,"_340":341},"a5d64676fadc",[8116],{"_326":8117,"_264":333,"_334":8118,"_336":8119},"597928a9eda3",[],"Once you figure out what you want your CG channel to look like and how the design elements are going to tie into the zone configurations, you can bring the sketch into your third-party design application of choice and begin designing. ",[],{"_326":8122,"_264":433,"_323":8123,"_435":8124,"_437":438},"8f7f417a5b95","Note that the pre-made Cablecast CG templates all have a main bulletin zone that is 16:9, which is ideal if you intend to run any HD videos on your bulletin board. If you're designing your own channel, you'll want to keep this in mind.","Main Bulletin Zones",{"_326":8126,"_264":328,"_329":8127,"_338":8132,"_340":537},"52bb10ab50e4",[8128],{"_326":8129,"_264":333,"_334":8130,"_336":8131},"a0dd3e055922",[],"Bringing your CG Channel Design into CablecastCG",[],{"_326":8134,"_264":328,"_329":8135,"_338":8140,"_340":568},"323f3883d06c",[8136],{"_326":8137,"_264":333,"_334":8138,"_336":8139},"6124299fe3dd",[],"Using a pre-made CablecastCG Template",[],{"_326":8142,"_264":328,"_329":8143,"_338":8165,"_340":341},"b1938587e177",[8144,8148,8153,8157,8161],{"_326":8145,"_264":333,"_334":8146,"_336":8147},"02d06d323bdb",[],"Once you have your design complete and ready to go, you'll want to export it as a PNG file that can be imported into Cablecast CG as a seamless background. If you're using an existing Cablecast CG Channel template, you can import that template and upload the seamless background to that CG channel. ",{"_326":8149,"_264":333,"_334":8150,"_336":8152},"d5071fe51510",[8151],"f8c3b2865f0c","This article",{"_326":8154,"_264":333,"_334":8155,"_336":8156},"bad5e1d39147",[]," goes over how to import one of our pre-made CG channel templates. ",{"_326":8158,"_264":333,"_334":8159,"_336":8152},"01bce48803be",[8160],"2248ec71977c",{"_326":8162,"_264":333,"_334":8163,"_336":8164},"38c796d43eb6",[]," goes over how to upload a seamless background. If you're designing a channel completely from scratch, there are some additional things you'll need to configure first.",[8166,8168],{"_326":8160,"_264":2157,"_2158":8167},"https://support.cablecast.tv/s/articles/uploading-seamless-backgrounds-in-cablecastcg",{"_326":8151,"_264":2157,"_2158":8169},"https://support.cablecast.tv/s/articles/cablecast-cg-loading-your-new-cablecast-cg-template-for-use",{"_326":8171,"_264":328,"_329":8172,"_338":8177,"_340":537},"cc96fcdfdcf6",[8173],{"_326":8174,"_264":333,"_334":8175,"_336":8176},"5e3bb9be7a6c",[],"Creating a CG Channel from Scratch",[],{"_326":8179,"_264":328,"_329":8180,"_338":8185,"_340":341},"455602d024a1",[8181],{"_326":8182,"_264":333,"_334":8183,"_336":8184},"9187115ff8b6",[],"If you've opted to create a CG Channel completely from scratch, you'll need to create the zones and then create a new Cablecast CG Channel and add/position those zones, which is where all of that pre-planning that we discussed earlier in this article will come in handy.",[],{"_326":8187,"_370":8188,"_264":266},"280ae4493ef3","18336787-b1ee-4815-9936-bcbaee89ed2b",{"_326":8190,"_264":328,"_329":8191,"_338":8196,"_340":568},"6db1fca28170",[8192],{"_326":8193,"_264":333,"_334":8194,"_336":8195},"f653eb93d683",[],"Creating Zones",[],{"_326":8198,"_264":328,"_329":8199,"_338":8211,"_340":341},"2dc92d2a3bc2",[8200,8204,8208],{"_326":8201,"_264":333,"_334":8202,"_336":8203},"1e18a58e9f2d",[],"To create your zones, go to ",{"_326":8205,"_264":333,"_334":8206,"_336":8207},"535f9eafc5d9",[490,458],"Settings > Cablecast CG Settings > Zones",{"_326":8209,"_264":333,"_334":8210,"_336":527},"f5aad1a0fc93",[],[],{"_326":8213,"_264":367,"_368":8214},"040e9c6c85be",{"_370":8215,"_264":266},"image-4ba97348f893db99406af1d69f28c4db1cbee553-1834x718-png",{"_326":8217,"_264":328,"_329":8218,"_338":8230,"_340":341},"16ff061715ef",[8219,8223,8226],{"_326":8220,"_264":333,"_334":8221,"_336":8222},"34f7ff91eb34",[],"Click the green ",{"_326":8224,"_264":333,"_334":8225,"_336":2463},"1f0d1223d24e",[490],{"_326":8227,"_264":333,"_334":8228,"_336":8229},"bc369426014e",[]," button to add a new zone. ",[],{"_326":8232,"_264":367,"_368":8233},"800302622f4b",{"_370":8234,"_264":266},"image-5549ce32dfe23735a79f76851e9b287875c49c27-1821x698-png",{"_326":8236,"_264":328,"_329":8237,"_338":8249,"_340":341},"0aa603161514",[8238,8242,8245],{"_326":8239,"_264":333,"_334":8240,"_336":8241},"d9dfc8a1c9fa",[],"The Zone Type will be Bulletin. Name the Zone accordingly and give it a unique tag that will be used across all zones for the new CG channel. Set the Zone Size. This is going to be based on the math and mockups that you did when sketching out your CG channel. Click ",{"_326":8243,"_264":333,"_334":8244,"_336":2615},"bcad0381f2c4",[490],{"_326":8246,"_264":333,"_334":8247,"_336":8248},"fd27eb916255",[]," at the top right of the page.",[],{"_326":8251,"_264":367,"_368":8252},"fa8b58b12ba1",{"_370":8253,"_264":266},"image-3da3acef28afc8615eced61cf0646315063d9088-1820x906-png",{"_326":8255,"_264":328,"_329":8256,"_338":8261,"_340":341},"31c9cd0268da",[8257],{"_326":8258,"_264":333,"_334":8259,"_336":8260},"7584aaeb29cc",[],"Do this for each zone in your CG channel. If you want to create a full screen alert and/or crawl for the CG channel, you'll want to go through the steps above, but for the Zone Type, choose Full Screen Alert or Crawl. When creating a Crawl zone, you don't need to enter any dimensions, but when creating a Full Screen Alert, you'll want that to be the full output resolution of your server. If you're outputting 1080i, then you want that to be 1920x1080, etc. The Full Screen Alert will override your multizone layout with bulletins that fill the entire screen.",[],{"_326":8263,"_264":328,"_329":8264,"_338":8269,"_340":568},"242b2db0f47e",[8265],{"_326":8266,"_264":333,"_334":8267,"_336":8268},"5c03ba6bb253",[],"Creating a New CG Channel",[],{"_326":8271,"_264":328,"_329":8272,"_338":8284,"_340":341},"fc48a6d597df",[8273,8277,8281],{"_326":8274,"_264":333,"_334":8275,"_336":8276},"4bc869432f97",[],"Now that you've created your Zones, you need to create your new CG channel and add them to it. 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",[],{"_326":8337,"_264":367,"_368":8338},"2dd3c077b30f",{"_370":8339,"_264":266},"image-02a2b5a5a3bae99e49b690e91647cfb703fe2896-1687x539-png",{"_326":8341,"_264":328,"_329":8342,"_338":8347,"_340":341},"6c2b067072f0",[8343],{"_326":8344,"_264":333,"_334":8345,"_336":8346},"dab82273d624",[],"Once all of your zones are added and positioned, you should have a basic layout that matches what you did in your sketch. 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It will clear the folder once the file runs of files older than 7 days.",[],{"_264":12,"_271":9069},"schedule-daily-sql-database-backup-cleanup","C:\\TRMS\\Database\\Backup is currently hardcoded to keep 30 days of Cablecast backups. This is an issue for some systems due to size limitations. We can schedule a Windows Task to run a batch file to clear out this folder until we can make the necessary change in our software. 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Any new servers that ship beginning ",{"_326":9141,"_264":333,"_334":9142,"_336":9143},"365161cc8b44",[458],"October 2025",{"_326":9145,"_264":333,"_334":9146,"_336":9147},"c9723cddca86",[]," will also have the Cablecast Support Tool installed.",[],{"_326":9150,"_264":433,"_323":9151,"_435":9152,"_437":438},"0102fd9e5216","Open the Cablecast UI > Click the \"?\" in the menu on the left > note the version","Which Version of Cablecast Do I Have?",{"_326":9154,"_264":328,"_329":9155,"_338":9176,"_340":341},"876ba925fcf3",[9156,9160,9164,9168,9172],{"_326":9157,"_264":333,"_334":9158,"_336":9159},"82065ad6cec9",[490],"If you are running an earlier version of Cablecast, reach out to ",{"_326":9161,"_264":333,"_334":9162,"_336":2408},"d6160f2198af",[490,9163],"9a9bf240d744",{"_326":9165,"_264":333,"_334":9166,"_336":9167},"677a49b1a346",[490]," or submit a case ",{"_326":9169,"_264":333,"_334":9170,"_336":8093},"1885651a4a7a",[9171,490],"0ed457ac62a9",{"_326":9173,"_264":333,"_334":9174,"_336":9175},"32869570c5b8",[490]," to request an update.",[9177,9179],{"_326":9171,"_264":2157,"_2158":9178},"https://support.cablecast.tv/contact-support",{"_326":9163,"_264":2157,"_2158":9180},"mailto:support@cablecast.tv",{"_326":9182,"_264":328,"_329":9183,"_338":9187,"_340":341},"2b7fef36472c",[9184],{"_326":9185,"_264":333,"_334":9186,"_336":259},"c0e35dc3311e",[],[],{"_326":9189,"_264":328,"_329":9190,"_338":9195,"_340":447},"8ca34f171f64",[9191],{"_326":9192,"_264":333,"_334":9193,"_336":9194},"49218ca0ceeb",[],"Cablecast Support Tool Installer",[],{"_326":9197,"_264":328,"_329":9198,"_338":9203,"_340":341},"c77d8c3d4fbb",[9199],{"_326":9200,"_264":333,"_334":9201,"_336":9202},"7b31aa0427ac",[],"You might find that you are unable to update to Cablecast 7.10, but you still need remote assistance. 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During the installation, you will be asked if you would like to disable Easy Access.",[],{"_326":9300,"_264":328,"_329":9301,"_338":9318,"_340":341},"4a50576fdaa9",[9302,9306,9310,9315],{"_326":9303,"_264":333,"_334":9304,"_336":9305},"5d1faa61425b",[458],"Note: ",{"_326":9307,"_264":333,"_334":9308,"_336":9309},"d76009fbf7c9",[],"When you disable Easy Access, it may require additional time to resolve your issue. You may be asked for your ",{"_326":9311,"_264":333,"_334":9312,"_336":9314},"6a2c226a7033",[9313],"a8d2718b4d39","connection ID and one-time password",{"_326":9316,"_264":333,"_334":9317,"_336":527},"e57b89b8dec7",[],[9319],{"_326":9313,"_264":2157,"_2158":9320},"https://support.cablecast.tv/s/articles/cablecast-remote-support-tool#how-do-i-find-my-connection-id-&-password?",{"_326":9322,"_264":328,"_329":9323,"_338":9342,"_340":341},"d1de1fd96582",[9324,9328,9332,9335,9339],{"_326":9325,"_264":333,"_334":9326,"_336":9327},"1ab8aaf716cf",[490],"To get the latest version of Cablecast, reach out to ",{"_326":9329,"_264":333,"_334":9330,"_336":2408},"f7309cd18c24",[9331,490],"fbe915f635f7",{"_326":9333,"_264":333,"_334":9334,"_336":9167},"6368bd4f7571",[490],{"_326":9336,"_264":333,"_334":9337,"_336":8093},"4257732f001e",[9338,490],"adf5573e34c5",{"_326":9340,"_264":333,"_334":9341,"_336":9175},"656e2db80513",[490],[9343,9344],{"_326":9331,"_264":2157,"_2158":9180},{"_326":9338,"_264":2157,"_2158":9178},{"_326":9346,"_264":474,"_475":9347,"_367":9348},"035d0d8f5fdf","Disable Easy Access",{"_264":367,"_368":9349},{"_370":9350,"_264":266},"image-b3c855fa31f7ac3909d2385d33e99fe77a80c20e-1339x906-png",{"_326":9352,"_264":328,"_329":9353,"_338":9358,"_340":447},"48f4a05c4831",[9354],{"_326":9355,"_264":333,"_334":9356,"_336":9357},"1a9e797eb760",[],"Do I Have To Keep The Cablecast Support Tool Installed?",[],{"_326":9360,"_264":328,"_329":9361,"_338":9366,"_340":341},"3ed3b862a017",[9362],{"_326":9363,"_264":333,"_334":9364,"_336":9365},"7c6c23b719ae",[],"No, but please be aware that the time it takes to resolve your issue may be delayed as a result of not having remote access. Our team will work with you to install the Cablecast Support Tool if it is not already installed.",[],{"_326":9368,"_264":328,"_329":9369,"_338":9374,"_340":422},"f394eb82aacb",[9370],{"_326":9371,"_264":333,"_334":9372,"_336":9373},"64788f023de6",[],"Are There Remote Access Alternatives?",[],{"_326":9376,"_264":328,"_329":9377,"_338":9391,"_340":341},"ab8091c0421e",[9378,9382,9387],{"_326":9379,"_264":333,"_334":9380,"_336":9381},"08ed9575fe0d",[],"If your organization does not allow the Cablecast Support Tool, you may benefit from our ",{"_326":9383,"_264":333,"_334":9384,"_336":9386},"82528d0a099b",[9385],"30591c9637c8","Platinum Support package",{"_326":9388,"_264":333,"_334":9389,"_336":9390},"f52753d6c0ba",[],", which allows for remote support using a tool of your choosing.",[9392],{"_326":9385,"_264":2157,"_2158":9393},"https://support.cablecast.tv/s/articles/cablecast-software-assurance-new#cablecast-platinum-support",{"_326":9395,"_264":328,"_329":9396,"_338":9400,"_340":341},"fed433dc1a82",[9397],{"_326":9398,"_264":333,"_334":9399,"_336":259},"ac9c7885a01b",[],[],{"_475":9402,"_368":9403},"Tightrope Support",{"_268":9404,"_1722":9405},"image-c577df66ecf22ff3ef9dc333340f4e0454ae4f79-540x540-png","https://cdn.sanity.io/images/la244s84/production/c577df66ecf22ff3ef9dc333340f4e0454ae4f79-540x540.png",[9407],{"_326":2650,"_264":393,"_394":2650,"_395":2650},{"_264":12,"_271":9409},"cablecast-remote-support-tool","This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.",{"_311":9412,"_268":9413,"_314":9414,"_264":316,"_317":9415,"_319":9416,"_323":9417,"_380":381,"_382":-5,"_383":381,"_384":381,"_12":9623,"_387":9625,"_389":9626,"_10":9628,"_397":9629},"2025-01-23T16:58:47Z","41769b40-a178-4862-8b09-0652efdd29be","uij4NWDig4GGj2YXDlkHQX","2025-04-11T11:39:21Z",{"_321":4521},[9418,9425,9429,9441,9449,9457,9465,9473,9481,9489,9497,9505,9517,9525,9533,9541,9549,9557,9565,9576,9584,9592,9616],{"_326":9419,"_264":328,"_329":9420,"_338":9424,"_340":341},"0cafde9ae320",[9421],{"_326":9422,"_264":333,"_334":9423,"_336":259},"5a75d4f36ac00",[],[],{"_326":9426,"_264":367,"_368":9427},"466d79231a5c",{"_370":9428,"_264":266},"image-93c88d9ff4ffcb439a95c4d6f0e3f04df16255c6-1624x914-png",{"_326":9430,"_264":328,"_329":9431,"_338":9440,"_340":341},"9366dfe9d0e0",[9432,9436],{"_326":9433,"_264":333,"_334":9434,"_336":9435},"f1b418fe22840",[458],"Cause of the Issue:",{"_326":9437,"_264":333,"_334":9438,"_336":9439},"f1b418fe22841",[]," YouTube specifically prohibits the use of their videos outside their player, which is what Cablecast does when it plays back content. As a result:",[],{"_326":9442,"_264":328,"_329":9443,"_580":581,"_582":583,"_338":9448,"_340":341},"83796c47beae",[9444],{"_326":9445,"_264":333,"_334":9446,"_336":9447},"02132484db060",[],"YouTube blocks IPs that exhibit high traffic volumes, citing concerns over illegal downloading and enforcement of their Terms of Service.",[],{"_326":9450,"_264":328,"_329":9451,"_580":581,"_582":583,"_338":9456,"_340":341},"d93d04668317",[9452],{"_326":9453,"_264":333,"_334":9454,"_336":9455},"497c8dfe53930",[],"When accessing YouTube via a web browser, the block occurs at the IP level and requires manual sign-in to bypass the restriction.",[],{"_326":9458,"_264":328,"_329":9459,"_580":581,"_582":583,"_338":9464,"_340":341},"59abcbf53fb4",[9460],{"_326":9461,"_264":333,"_334":9462,"_336":9463},"17615ce531740",[],"The Cablecast Playback Engine does not support manual sign-in, making it impossible to bypass the block through traditional means.",[],{"_326":9466,"_264":328,"_329":9467,"_338":9472,"_340":341},"01c339376f1f",[9468],{"_326":9469,"_264":333,"_334":9470,"_336":9471},"e33aa299d9ed0",[458],"Potential Causes of IP Blocking:",[],{"_326":9474,"_264":328,"_329":9475,"_580":581,"_582":710,"_338":9480,"_340":341},"3ff1e4ed0b3e",[9476],{"_326":9477,"_264":333,"_334":9478,"_336":9479},"a049670d92220",[458],"Excessive Requests:",[],{"_326":9482,"_264":328,"_329":9483,"_580":4005,"_582":583,"_338":9488,"_340":341},"973f7a53bfa1",[9484],{"_326":9485,"_264":333,"_334":9486,"_336":9487},"dc71a1b32ed20",[],"Frequent or high-volume requests from the same IP can trigger YouTube's automated blocking mechanisms.",[],{"_326":9490,"_264":328,"_329":9491,"_580":581,"_582":710,"_338":9496,"_340":341},"ce06d894d79d",[9492],{"_326":9493,"_264":333,"_334":9494,"_336":9495},"9dd9d51278eb0",[458],"Use of VPN Services:",[],{"_326":9498,"_264":328,"_329":9499,"_580":4005,"_582":583,"_338":9504,"_340":341},"91fa37101a32",[9500],{"_326":9501,"_264":333,"_334":9502,"_336":9503},"96269e4e54a70",[],"If an organization's IT team routes all traffic through a VPN provider, YouTube may detect multiple users appearing from the same IP address, leading to blocks.",[],{"_326":9506,"_264":328,"_329":9507,"_338":9516,"_340":341},"71893906db36",[9508,9512],{"_326":9509,"_264":333,"_334":9510,"_336":9511},"2ae72ff79dc40",[458],"Possible Solutions:",{"_326":9513,"_264":333,"_334":9514,"_336":9515},"2ae72ff79dc41",[]," While there is limited action that can be taken to directly resolve this issue, the following options may help mitigate the problem:",[],{"_326":9518,"_264":328,"_329":9519,"_580":581,"_582":710,"_338":9524,"_340":341},"ecc6dafa7697",[9520],{"_326":9521,"_264":333,"_334":9522,"_336":9523},"6fde2ca0a22f0",[458],"Network Configuration Adjustments:",[],{"_326":9526,"_264":328,"_329":9527,"_580":4005,"_582":583,"_338":9532,"_340":341},"73e6d362bae6",[9528],{"_326":9529,"_264":333,"_334":9530,"_336":9531},"4adb1445e0b30",[],"Work with your IT department to assign the Cablecast system a dedicated outbound network or IP address. This prevents YouTube traffic from being associated with your entire organization's VPN and reduces the likelihood of blocking.",[],{"_326":9534,"_264":328,"_329":9535,"_580":581,"_582":710,"_338":9540,"_340":341},"75467cd51cfa",[9536],{"_326":9537,"_264":333,"_334":9538,"_336":9539},"2103bc6c4aee0",[458],"Reducing Request Frequency:",[],{"_326":9542,"_264":328,"_329":9543,"_580":4005,"_582":583,"_338":9548,"_340":341},"a50aca52d2f7",[9544],{"_326":9545,"_264":333,"_334":9546,"_336":9547},"5df3627fa6450",[],"Use scheduling strategies to avoid excessive simultaneous requests, potentially lowering the chances of detection.",[],{"_326":9550,"_264":328,"_329":9551,"_580":581,"_582":710,"_338":9556,"_340":341},"df4bf46797e3",[9552],{"_326":9553,"_264":333,"_334":9554,"_336":9555},"3c88d3b9be590",[458],"Alternative Content Sources:",[],{"_326":9558,"_264":328,"_329":9559,"_580":4005,"_582":583,"_338":9564,"_340":341},"5ed1c30fa69b",[9560],{"_326":9561,"_264":333,"_334":9562,"_336":9563},"1904b0fa3c090",[],"Consider using other content delivery methods that do not rely on YouTube's platform.",[],{"_326":9566,"_264":328,"_329":9567,"_338":9575,"_340":341},"6ea23a78c58c",[9568,9572],{"_326":9569,"_264":333,"_334":9570,"_336":9571},"5fa0c4a255990",[458],"Why Manual Sign-In Isn't Feasible:",{"_326":9573,"_264":333,"_334":9574,"_336":7188},"5fa0c4a255991",[],[],{"_326":9577,"_264":328,"_329":9578,"_580":581,"_582":583,"_338":9583,"_340":341},"8b1e3b1daf83",[9579],{"_326":9580,"_264":333,"_334":9581,"_336":9582},"372e22bebc6b0",[],"It would require regular user interaction to maintain an active login session.",[],{"_326":9585,"_264":328,"_329":9586,"_580":581,"_582":583,"_338":9591,"_340":341},"5e60c8c6b756",[9587],{"_326":9588,"_264":333,"_334":9589,"_336":9590},"2b7d6d6e4fe30",[],"Automation of sign-ins goes against YouTube's Terms of Service and could result in further restrictions.",[],{"_326":9593,"_264":328,"_329":9594,"_338":9614,"_340":341},"15feb9b83ad2",[9595,9599,9603,9607,9611],{"_326":9596,"_264":333,"_334":9597,"_336":9598},"b38f39a3b10a0",[458],"Conclusion:",{"_326":9600,"_264":333,"_334":9601,"_336":9602},"b38f39a3b10a1",[]," If YouTube playback is critical for your organization, it is recommended to collaborate with your IT department to ensure the Cablecast system operates on a separate network or IP. This measure can help mitigate the risk of being flagged by YouTube's traffic monitoring systems. ",{"_326":9604,"_264":333,"_334":9605,"_336":9606},"ba50eaf33e61",[458],"Social Streaming is not affected by this. For more information on Social Streaming click this ",{"_326":9608,"_264":333,"_334":9609,"_336":2157},"a4f85ada5c77",[9610,458],"bb237a8403af",{"_326":9612,"_264":333,"_334":9613,"_336":527},"4b81b25fe3e6",[458],[9615],{"_326":9610,"_264":2157,"_2158":3206},{"_326":9617,"_264":328,"_329":9618,"_338":9622,"_340":341},"5062b3a9c06e",[9619],{"_326":9620,"_264":333,"_334":9621,"_336":259},"07a19dccdb9a0",[],[],{"_264":12,"_271":9624},"youtube-blocking-cablecast-playback-sign-in-to-confirm-youre-not-a-bot-","YouTube blocks high-traffic IPs to enforce its Terms of Service, preventing Cablecast from playing videos without manual sign-in. Organizations using VPNs may face increased blocking. IT teams should consider assigning Cablecast a dedicated outbound IP to avoid restrictions. Social Streaming is not affected by this. For more information on Social Streaming, click this link: https://support.cablecast.tv/s/articles/getting-started-with-social-streaming-in-cablecast-78.\n\n",[9627],{"_326":7774,"_264":393,"_394":7774,"_395":7774},"YouTube Blocking Cablecast Playback (sign in to confirm you're not a bot) ",135,{"_311":9631,"_268":9632,"_314":9633,"_264":316,"_317":9634,"_319":9635,"_323":9636,"_382":-5,"_383":381,"_384":381,"_12":9732,"_389":9734,"_10":9736,"_397":9737},"2024-01-26T16:14:56Z","4463b06e-ec2b-4b00-9f74-04003c3efd16","uij4NWDig4GGj2YXDksQe2","2025-04-11T09:20:09Z",{"_321":8784},[9637,9645,9652,9660,9664,9680,9685,9693,9697,9705,9713,9721,9725],{"_326":9638,"_264":328,"_329":9639,"_338":9644,"_340":341},"59bbc3e1706b",[9640],{"_326":9641,"_264":333,"_334":9642,"_336":9643},"cfefb9ca768a",[],"In this example, we'll use the Cablecast service as an example, but this can be theoretically applied to any Service stuck in starting.",[],{"_326":9646,"_264":328,"_329":9647,"_338":9651,"_340":341},"bf7752a22dbf",[9648],{"_326":9649,"_264":333,"_334":9650,"_336":259},"b14f219da373",[],[],{"_326":9653,"_264":328,"_329":9654,"_580":581,"_582":583,"_338":9659,"_340":341},"02b0286e333f",[9655],{"_326":9656,"_264":333,"_334":9657,"_336":9658},"497a3a43f817",[],"Open Command Prompt as Admin",[],{"_326":9661,"_264":367,"_368":9662},"9c2df75cd85a",{"_370":9663,"_264":266},"image-fdb02e8d979591285f15567d3de495c75652f31f-854x764-png",{"_326":9665,"_264":328,"_329":9666,"_580":581,"_582":583,"_338":9679,"_340":341},"95adf40348e8",[9667,9671,9675],{"_326":9668,"_264":333,"_334":9669,"_336":9670},"3e2f13c8c7d5",[],"Run the command ",{"_326":9672,"_264":333,"_334":9673,"_336":9674},"8cdcb17ffe73",[1926],"sc queryex \"Cablecast\"",{"_326":9676,"_264":333,"_334":9677,"_336":9678},"a7ece713fe84",[]," and hit enter",[],{"_326":9681,"_264":474,"_367":9682},"64e14d29afa3",{"_264":367,"_368":9683},{"_370":9684,"_264":266},"image-04b5cf32bd4704798f727c5543c1ed2e8f1ef623-637x234-png",{"_326":9686,"_264":328,"_329":9687,"_580":581,"_582":583,"_338":9692,"_340":341},"76bb1dfcdbf7",[9688],{"_326":9689,"_264":333,"_334":9690,"_336":9691},"a3ff6ea9044a",[],"Look for the PID field and note the number below for the next step. It will be different in your case from the image provided",[],{"_326":9694,"_264":367,"_368":9695},"4c528fde772c",{"_370":9696,"_264":266},"image-4fb6e38eb281d75bba46c9f16e7e973b3eac975e-976x519-png",{"_326":9698,"_264":328,"_329":9699,"_580":581,"_582":583,"_338":9704,"_340":341},"ce5f1ed6e765",[9700],{"_326":9701,"_264":333,"_334":9702,"_336":9703},"74ab3d8f7f74",[],"Use the PID found in the previous command and execute the following command and replace {pid} with the one you found",[],{"_326":9706,"_264":328,"_329":9707,"_580":581,"_582":583,"_338":9712,"_340":341},"ddbc05c45d17",[9708],{"_326":9709,"_264":333,"_334":9710,"_336":9711},"7b600e49cf16",[1926],"taskkill /pid {pid} /f",[],{"_326":9714,"_264":328,"_329":9715,"_580":581,"_582":583,"_338":9720,"_340":341},"4b4ba3b6f7df",[9716],{"_326":9717,"_264":333,"_334":9718,"_336":9719},"fe80f7479b90",[],"You should get the following command that it was successful",[],{"_326":9722,"_264":367,"_368":9723},"dc45b4ba287a",{"_370":9724,"_264":266},"image-76ba316e085595eae705a996b3a222386facdffd-973x511-png",{"_326":9726,"_264":328,"_329":9727,"_338":9731,"_340":341},"7acac62c2f04",[9728],{"_326":9729,"_264":333,"_334":9730,"_336":259},"d326579dc1cb",[],[],{"_264":12,"_271":9733},"how-to-stop-a-stuck-service",[9735],{"_326":2077,"_264":393,"_394":2077,"_395":2077},"How to Stop a Stuck Service",366,{"_311":9739,"_268":9740,"_314":9741,"_264":316,"_317":9742,"_319":9743,"_323":9744,"_380":1726,"_382":-5,"_383":381,"_384":1726,"_12":10069,"_387":10071,"_389":10072,"_10":10081,"_397":10082},"2024-05-09T18:43:27Z","472dc036-316d-4272-921b-c6ade2d0a040","eReJvIyQ4osnawS3OlIxBs","2025-04-02T16:15:06Z",{"_321":2666},[9745,9753,9756,9763,9771,9779,9787,9795,9803,9811,9819,9827,9835,9842,9850,9858,9865,9871,9879,9894,9905,9912,9918,9949,9956,9963,9971,9979,9986,9992,10000,10008,10020,10026,10038,10044,10056,10062],{"_326":9746,"_264":328,"_329":9747,"_338":9752,"_340":422},"759d50307502",[9748],{"_326":9749,"_264":333,"_334":9750,"_336":9751},"97127874bf2b",[],"Video Overview",[],{"_326":9754,"_370":9755,"_264":266},"3fb59c8cd140","e9c191bb-5af7-49d9-8fc2-dacf84af22ac",{"_326":9757,"_264":328,"_329":9758,"_338":9762,"_340":422},"759d50307502_deduped_2",[9759],{"_326":9749,"_264":333,"_334":9760,"_336":9761},[],"Getting the Plugins",[],{"_326":9764,"_264":328,"_329":9765,"_338":9770,"_340":341},"734f4eabe36d",[9766],{"_326":9767,"_264":333,"_334":9768,"_336":9769},"6f02748e00ae",[458],"Cablecast Plugin",[],{"_326":9772,"_264":328,"_329":9773,"_338":9778,"_340":341},"ad4056559a81",[9774],{"_326":9775,"_264":333,"_334":9776,"_336":9777},"455aecfb33e1",[],"The Cablecast Plugin manages syncing content between Cablecast and your Wordpress website. The latest version of the plugin can be found here: https://github.com/trms/wp-cablecast",[],{"_326":9780,"_264":328,"_329":9781,"_338":9786,"_340":341},"3c8b054bd087",[9782],{"_326":9783,"_264":333,"_334":9784,"_336":9785},"e5061d2f7156",[458],"Cablecast Theme",[],{"_326":9788,"_264":328,"_329":9789,"_338":9794,"_340":341},"3f719fb2861e",[9790],{"_326":9791,"_264":333,"_334":9792,"_336":9793},"43466d0b07cb",[],"The Cablecast Theme is a good starter or example project for Wordpress Site builder creating a site powered by Cablecast. It shows some common use cases and implements a few useful short codes. Use it as it is, or as a base theme for your project. The latest version of the theme can be found here: https://github.com/trms/wp-cablecast",[],{"_326":9796,"_264":328,"_329":9797,"_338":9802,"_340":341},"efb46593bb70",[9798],{"_326":9799,"_264":333,"_334":9800,"_336":9801},"8c4d8860f51d",[458],"Restrict Content",[],{"_326":9804,"_264":328,"_329":9805,"_338":9810,"_340":341},"a233cd8cd4ca",[9806],{"_326":9807,"_264":333,"_334":9808,"_336":9809},"dda4994b9cf6",[],"If building a paywalled or premium content site, then a plugin that allows restricting content for non-members is essential. In this example we use Restrict Content which can be downloaded from their website: https://restrictcontentpro.com/",[],{"_326":9812,"_264":328,"_329":9813,"_338":9818,"_340":341},"b96c895346ca",[9814],{"_326":9815,"_264":333,"_334":9816,"_336":9817},"13f0ea1667e9",[],"There is a paid version of the plugin that adds additional features, but for this guide we use the free version. Note that the free version does take 2% from any credit card transactions",[],{"_326":9820,"_264":328,"_329":9821,"_338":9826,"_340":341},"f15befe8e6d6",[9822],{"_326":9823,"_264":333,"_334":9824,"_336":9825},"053ca054c850",[458],"WP Control",[],{"_326":9828,"_264":328,"_329":9829,"_338":9834,"_340":341},"fe8b20770511",[9830],{"_326":9831,"_264":333,"_334":9832,"_336":9833},"45b147814bc4",[],"We'll use WP Control to help us run Wordpress's CRON a few times to quickly sync content. Normally Cablecast syncs about every 5 minutes, and pulls in about 50 shows at a time. 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Using DNS-01 challenge allows organizations the ability to automatically generate HTTPs certificates even when the Cablecast system is geofenced, or has HTTP port 80 disabled on the firewall preventing HTTP-01 challenges.",[],{"_326":10131,"_264":328,"_329":10132,"_338":10136,"_340":341},"4b0adae7d5c8",[10133],{"_326":10134,"_264":333,"_334":10135,"_336":259},"e07788b68e8c",[],[],{"_326":10138,"_264":328,"_329":10139,"_338":10143,"_340":341},"0ea2a3f840e8",[10140],{"_326":10141,"_264":333,"_334":10142,"_336":259},"8baaecc99701",[],[],{"_326":10145,"_264":433,"_323":10146,"_435":10147,"_437":3842},"a3d42485896d","In order to utalize DNS-01 challenges you must be able to make a CNAME record at _acme-challenge-.","Ability To Create DNS Records Is Required",{"_326":10149,"_264":328,"_329":10150,"_338":10155,"_340":537},"8c34128c4811",[10151],{"_326":10152,"_264":333,"_334":10153,"_336":10154},"ffacd5c2e2c1",[],"Open Public Connectivity Screen",[],{"_326":10157,"_264":328,"_329":10158,"_338":10181,"_340":341},"a05c6684eb14",[10159,10162,10166,10170,10173,10177],{"_326":10160,"_264":333,"_334":10161,"_336":5860},"869cb555b791",[],{"_326":10163,"_264":333,"_334":10164,"_336":10165},"aa27485cd056",[458],"Public Connectivity",{"_326":10167,"_264":333,"_334":10168,"_336":10169},"6065812a17cb",[]," by clicking the gear icon in the left hand navigation menu. 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Cablecast will continue to function normally until the DNS records are available.","Processing Could Take Time",{"_326":10326,"_264":328,"_329":10327,"_580":581,"_582":583,"_338":10332,"_340":341},"681c9ca886a6",[10328],{"_326":10329,"_264":333,"_334":10330,"_336":10331},"1cfbc0266183",[],"Depending on the amount of time it takes for the CNAME to propagate, it may take up to an hour to process the DNS challenge.",[],{"_326":10334,"_264":328,"_329":10335,"_580":581,"_582":583,"_338":10340,"_340":341},"7ddbfb1d36c9",[10336],{"_326":10337,"_264":333,"_334":10338,"_336":10339},"74711b964fd0",[],"The status at the bottom should change from \"Waiting for CNAME\" to \"Processing Challenge\" and then eventually force the page to reload",[],{"_326":10342,"_264":328,"_329":10343,"_580":581,"_582":583,"_338":10348,"_340":341},"392634520c2d",[10344],{"_326":10345,"_264":333,"_334":10346,"_336":10347},"2560e254fbef",[],"When the setup is complete the status should change to \"Valid\" and Cablecast will begin using the newly generated certificate.",[],{"_326":10350,"_264":367,"_368":10351},"3c91cf795fb9",{"_370":10352,"_264":266},"image-1757b1ac4ef513fb9fe7d2682095ec1928c65fdb-1063x701-png",{"_326":10354,"_264":328,"_329":10355,"_338":10359,"_340":341},"7e7eabbe6569",[10356],{"_326":10357,"_264":333,"_334":10358,"_336":259},"4b49da66f680",[],[],{"_326":10361,"_264":328,"_329":10362,"_338":10367,"_340":422},"b2e79ed01df8",[10363],{"_326":10364,"_264":333,"_334":10365,"_336":10366},"d564102d4d41",[],"Certificate Renewals",[],{"_326":10369,"_264":328,"_329":10370,"_338":10375,"_340":341},"44d37ce0dc59",[10371],{"_326":10372,"_264":333,"_334":10373,"_336":10374},"9c9fbe480c45",[],"There is nothing required for certificate renewels as long as the CNAME created earlier remains in place. Cablecast will manage rotating DNS-01 challenges and generating renewed certificates with Let's Encrypt. Certificate renewal typically happens every 30 to 45 days.",[],{"_264":12,"_271":10377},"using-lets-encrypt-with-dns-01-challenge-in-cablecast","This article covers how to use Cablecast 7.8 and Let's Encrypt to generate a HTTPS certificate. DNS challenge is a great option when the Cablecast server is geofenced or doesn't allow connections on HTTP port 80 from the public internet.",[10380,10381,10383,10385,10386,10388,10389],{"_326":1732,"_264":393,"_394":1732,"_395":1732},{"_326":10382,"_264":393,"_394":10382,"_395":10382},"Let's Encrypt",{"_326":10384,"_264":393,"_394":10384,"_395":10384},"HTTPs",{"_326":2986,"_264":393,"_394":2986,"_395":2986},{"_326":10387,"_264":393,"_394":10387,"_395":10387},"Certificate",{"_326":3068,"_264":393,"_394":3068,"_395":3068},{"_326":10390,"_264":393,"_394":10390,"_395":10390},"DNS Challenge","Using Let's Encrypt with DNS-01 Challenge in Cablecast",468,{"_311":10394,"_268":10395,"_314":10396,"_264":316,"_317":10397,"_319":10398,"_323":10399,"_380":381,"_382":-5,"_383":381,"_384":381,"_12":11471,"_387":11473,"_389":-5,"_10":11474,"_397":11475},"2024-02-26T20:36:33Z","4910a58e-f292-468a-b2b7-8c6441fbadfd","uij4NWDig4GGj2YXDlVqsT","2025-04-11T11:03:26Z",{"_321":2666},[10400,10408,10415,10418,10426,10433,10440,10447,10454,10462,10470,10478,10486,10494,10502,10510,10518,10526,10533,10537,10545,10552,10560,10568,10576,10584,10591,10599,10607,10615,10623,10631,10643,10655,10662,10668,10675,10691,10699,10707,10715,10723,10739,10751,10763,10782,10790,10797,10801,10809,10817,10825,10833,10840,10877,10885,10892,10896,10904,10919,10926,10934,10942,10958,10965,10971,10978,10986,11009,11017,11024,11032,11039,11047,11063,11070,11082,11090,11102,11114,11126,11137,11143,11150,11158,11166,11173,11185,11196,11208,11219,11229,11239,11249,11259,11266,11272,11279,11287,11295,11301,11308,11324,11331,11335,11343,11350,11357,11364,11376,11388,11398,11408,11418,11428,11435,11441,11448,11455,11463],{"_326":10401,"_264":328,"_329":10402,"_338":10407,"_340":422},"ad5bafcfa2d8",[10403],{"_326":10404,"_264":333,"_334":10405,"_336":10406},"ee1c9035bdb7",[],"Multiple Audio Programs Overview",[],{"_326":10409,"_264":328,"_329":10410,"_338":10414,"_340":341},"6eeb0c679bd1",[10411],{"_326":10412,"_264":333,"_334":10413,"_336":259},"9a3bb845fbd3",[],[],{"_326":10416,"_370":10417,"_264":266},"8c2b4b7b11c1","2d308237-e21e-475b-b9e9-092f718db0f1",{"_326":10419,"_264":328,"_329":10420,"_338":10425,"_340":341},"202f2dcacf6c",[10421],{"_326":10422,"_264":333,"_334":10423,"_336":10424},"60dd22dba9b4",[],"Multiple Audio Programs in Cablecast 7.8 allows Stations to provide a secondary audio program to its viewers across distribution platforms. With Multiple Audio Programs in Cablecast 7.8 Stations Can:",[],{"_326":10427,"_264":328,"_329":10428,"_580":581,"_582":583,"_338":10432,"_340":341},"0ca319102911",[10429],{"_326":10430,"_264":333,"_334":10431,"_336":3229},"c217ea2c85e7",[],[],{"_326":10434,"_264":328,"_329":10435,"_580":581,"_582":583,"_338":10439,"_340":341},"fe06b745ab08",[10436],{"_326":10437,"_264":333,"_334":10438,"_336":3237},"81f5ea8cdf01",[],[],{"_326":10441,"_264":328,"_329":10442,"_580":581,"_582":583,"_338":10446,"_340":341},"600b2db74125",[10443],{"_326":10444,"_264":333,"_334":10445,"_336":3245},"4491fffe7b14",[],[],{"_326":10448,"_264":328,"_329":10449,"_580":581,"_582":583,"_338":10453,"_340":341},"d7582ac5446c",[10450],{"_326":10451,"_264":333,"_334":10452,"_336":3253},"f75bce75acc2",[],[],{"_326":10455,"_264":328,"_329":10456,"_338":10461,"_340":341},"6a55d30cfbee",[10457],{"_326":10458,"_264":333,"_334":10459,"_336":10460},"e3ec710352bf",[],"For VOD and Live Streaming operators can provide a custom label for the audio program in addition to the language of the program. ",[],{"_326":10463,"_264":328,"_329":10464,"_338":10469,"_340":537},"d025e426e0e9",[10465],{"_326":10466,"_264":333,"_334":10467,"_336":10468},"dc2cd5b0d1f7",[],"Use Cases For Multiple Audio Programs",[],{"_326":10471,"_264":328,"_329":10472,"_338":10477,"_340":568},"95f7e71bfda7",[10473],{"_326":10474,"_264":333,"_334":10475,"_336":10476},"ba46c2600cd2",[458],"Secondary Language",[],{"_326":10479,"_264":328,"_329":10480,"_338":10485,"_340":341},"37e7ab7658b3",[10481],{"_326":10482,"_264":333,"_334":10483,"_336":10484},"4d658847c19c",[],"By far the most common use case is Secondary Audio Programs, an audio program that provides the original content translated into another language such as Spanish.",[],{"_326":10487,"_264":328,"_329":10488,"_338":10493,"_340":568},"6ea55481f82b",[10489],{"_326":10490,"_264":333,"_334":10491,"_336":10492},"4dec5d83e529",[],"Audio Description",[],{"_326":10495,"_264":328,"_329":10496,"_338":10501,"_340":341},"94a259f6fff5",[10497],{"_326":10498,"_264":333,"_334":10499,"_336":10500},"654c2a804e25",[],"Audio Description inserts narrated descriptions of key visual elements. The descriptions are inserted in natural pauses and make the content more accessible for visually impaired consumers.",[],{"_326":10503,"_264":328,"_329":10504,"_338":10509,"_340":568},"f1b0aef557f0",[10505],{"_326":10506,"_264":333,"_334":10507,"_336":10508},"71cf2a96f7e4",[],"Alternative Audio",[],{"_326":10511,"_264":328,"_329":10512,"_338":10517,"_340":341},"b97f08e81fc5",[10513],{"_326":10514,"_264":333,"_334":10515,"_336":10516},"1f4c337d13db",[],"Alternative audio programs provide a different experience for the consumer than the primary audio program. Some examples of alternative audio might be director's commentary, or different talent commentating on a sports game.",[],{"_326":10519,"_264":328,"_329":10520,"_338":10525,"_340":422},"3ee622546410",[10521],{"_326":10522,"_264":333,"_334":10523,"_336":10524},"436ad0ec681b",[],"Things To Consider Before Setting Up",[],{"_326":10527,"_264":328,"_329":10528,"_338":10532,"_340":341},"aade6f97f5e9",[10529],{"_326":10530,"_264":333,"_334":10531,"_336":259},"158c8b0ba4c2",[],[],{"_326":10534,"_264":433,"_323":10535,"_435":10536,"_437":904},"f94af49c41f5","You'll need to work with your cable company to provide secondary audio to your cable viewers. The Cable Company will need to ensure that the secondary audio is encoded and delivered on their network.","Providing Secondary Audio for Cable Broadcasts",{"_326":10538,"_264":328,"_329":10539,"_338":10544,"_340":341},"86d87fcdcc5e",[10540],{"_326":10541,"_264":333,"_334":10542,"_336":10543},"4aaa6b3fc5e6",[],"Cablecast can operate in one of two modes. ",[],{"_326":10546,"_264":328,"_329":10547,"_338":10551,"_340":341},"b0096660225f",[10548],{"_326":10549,"_264":333,"_334":10550,"_336":259},"c1bed1d73767",[],[],{"_326":10553,"_264":328,"_329":10554,"_338":10559,"_340":568},"a4f2df609cda",[10555],{"_326":10556,"_264":333,"_334":10557,"_336":10558},"a81dd3506384",[458],"Use Secondary Audio When Available",[],{"_326":10561,"_264":328,"_329":10562,"_338":10567,"_340":341},"dc4dd4d210a7",[10563],{"_326":10564,"_264":333,"_334":10565,"_336":10566},"a2f25451adc7",[],"This will use the second audio program for playback and VOD unless the show has secondary audio intentionally disabled. ",[],{"_326":10569,"_264":328,"_329":10570,"_338":10575,"_340":341},"b42bc2f85e36",[10571],{"_326":10572,"_264":333,"_334":10573,"_336":10574},"82234bffb503",[],"This mode is ideal for stations that produce most or all of their content in house and know that programs with multiple audio programs have expected audio on the secondary channel. ",[],{"_326":10577,"_264":328,"_329":10578,"_338":10583,"_340":341},"5957c792f8a8",[10579],{"_326":10580,"_264":333,"_334":10581,"_336":10582},"8008d2562775",[],"For example if your a government station and do city meetings where a translator is available to interpret all of the dialog, and this is the only content expected to have secondary audio, this setting will use it always without the operator needing to specifically enable it.",[],{"_326":10585,"_264":328,"_329":10586,"_338":10590,"_340":341},"a98f97768dcc",[10587],{"_326":10588,"_264":333,"_334":10589,"_336":259},"e320c6eddde9",[],[],{"_326":10592,"_264":328,"_329":10593,"_338":10598,"_340":568},"2640fe5f1eba",[10594],{"_326":10595,"_264":333,"_334":10596,"_336":10597},"d679bbdc38a5",[],"Manual Enabling Secondary Audio On a Show by Show Basis",[],{"_326":10600,"_264":328,"_329":10601,"_338":10606,"_340":341},"a2c62cb8e695",[10602],{"_326":10603,"_264":333,"_334":10604,"_336":10605},"202f5e410fed",[],"In this mode Cablecast will not use secondary audio unless the Show is explicitly enabled. ",[],{"_326":10608,"_264":328,"_329":10609,"_338":10614,"_340":341},"01be8ac74838",[10610],{"_326":10611,"_264":333,"_334":10612,"_336":10613},"70442f3d58bd",[],"This mode is ideal for stations that have lots of third party content where the audio mapping is unknown. By explicitly enabling secondary audio on individual programs, the operator can prevent unwanted audio programs from being made available on VOD or Live Broadcasts.",[],{"_326":10616,"_264":328,"_329":10617,"_338":10622,"_340":341},"54762b47fb1c",[10618],{"_326":10619,"_264":333,"_334":10620,"_336":10621},"9e6de7374565",[],"For example some of your third party programming may contain background audio for noise reduction as the secondary audio program. By only enabling secondary audio on content that is known to have secondary audio content, the station would prevent airing audio with no dialogue.",[],{"_326":10624,"_264":328,"_329":10625,"_338":10630,"_340":422},"ceafacde37d1",[10626],{"_326":10627,"_264":333,"_334":10628,"_336":10629},"29d957ad9907",[],"Setting The Default System Behavior for Multiple Audio Programs",[],{"_326":10632,"_264":328,"_329":10633,"_338":10642,"_340":341},"971cf9a6a882",[10634,10638],{"_326":10635,"_264":333,"_334":10636,"_336":10637},"042e55ee9e17",[],"To choose a system setting navigate to ",{"_326":10639,"_264":333,"_334":10640,"_336":10641},"f4b9b694e07a",[458],"Settings -> System Settings -> Multiple Audio Programs.",[],{"_326":10644,"_264":328,"_329":10645,"_338":10654,"_340":341},"11e0c3b3355b",[10646,10650],{"_326":10647,"_264":333,"_334":10648,"_336":10649},"e985552bdaff",[],"Choose to enable or disable ",{"_326":10651,"_264":333,"_334":10652,"_336":10653},"68e71d5d232a",[458],"Use Multiple Audio Programs When Available.",[],{"_326":10656,"_264":328,"_329":10657,"_338":10661,"_340":341},"74d679cfc03d",[10658],{"_326":10659,"_264":333,"_334":10660,"_336":259},"2a9e8e0dc299",[],[],{"_326":10663,"_264":474,"_475":10664,"_367":10665},"b14fafcc9b17","The Multiple Audio Programs System Configuration Screen.",{"_264":367,"_368":10666},{"_370":10667,"_264":266},"image-a98a4dc684f9db00d99baa8813ff87a4eedcdb07-1760x1326-png",{"_326":10669,"_264":328,"_329":10670,"_338":10674,"_340":341},"e9513be77376",[10671],{"_326":10672,"_264":333,"_334":10673,"_336":259},"eb82a03ced01",[],[],{"_326":10676,"_264":328,"_329":10677,"_338":10690,"_340":341},"aca7836a12ff",[10678,10682,10686],{"_326":10679,"_264":333,"_334":10680,"_336":10681},"6b0cca2ddda4",[],"With ",{"_326":10683,"_264":333,"_334":10684,"_336":10685},"eb621f461b0a",[458],"Use Multiple Audio Programs When Available",{"_326":10687,"_264":333,"_334":10688,"_336":10689},"c08ad34e51bd",[]," cablecast will ",[],{"_326":10692,"_264":328,"_329":10693,"_580":581,"_582":583,"_338":10698,"_340":341},"f2c158c7effc",[10694],{"_326":10695,"_264":333,"_334":10696,"_336":10697},"5479d8b2ef7b",[],"Play the secondary audio program of a file on VIO series video servers by default. ",[],{"_326":10700,"_264":328,"_329":10701,"_580":581,"_582":583,"_338":10706,"_340":341},"ccaa83daee68",[10702],{"_326":10703,"_264":333,"_334":10704,"_336":10705},"9b5d6cb2421e",[],"Prepare a secondary audio program for new VODs automatically.",[],{"_326":10708,"_264":328,"_329":10709,"_338":10714,"_340":422},"b4aafd901a54",[10710],{"_326":10711,"_264":333,"_334":10712,"_336":10713},"d31431104ac7",[],"Playing Back Files With Secondary Audio",[],{"_326":10716,"_264":328,"_329":10717,"_338":10722,"_340":341},"505f09b57d60",[10718],{"_326":10719,"_264":333,"_334":10720,"_336":10721},"f9c487fa3713",[],"Regardless of if a system is configured for automatic use of multiple audio programs, or not, each individual show can be configured to enable, disable, or follow the system default.",[],{"_326":10724,"_264":328,"_329":10725,"_338":10738,"_340":341},"07f71b819bb6",[10726,10730,10734],{"_326":10727,"_264":333,"_334":10728,"_336":10729},"6836d9823800",[],"In a show record each reel with have a ",{"_326":10731,"_264":333,"_334":10732,"_336":10733},"6a1a254334bf",[458],"Multiple Audio Program",{"_326":10735,"_264":333,"_334":10736,"_336":10737},"ed0cc4ca61f0",[]," dropdown to configure it's playback mode.",[],{"_326":10740,"_264":328,"_329":10741,"_580":581,"_582":583,"_338":10750,"_340":341},"c432847cc3fd",[10742,10746],{"_326":10743,"_264":333,"_334":10744,"_336":10745},"58accd92c1df",[458],"Automatic - ",{"_326":10747,"_264":333,"_334":10748,"_336":10749},"7d0adfa99069",[],"Will follow the system default described earlier.",[],{"_326":10752,"_264":328,"_329":10753,"_580":581,"_582":583,"_338":10762,"_340":341},"6c0fbe072f70",[10754,10758],{"_326":10755,"_264":333,"_334":10756,"_336":10757},"a9a947eced58",[458],"Enabled - ",{"_326":10759,"_264":333,"_334":10760,"_336":10761},"437025bfa2c8",[],"Will play out the secondary audio in addition to the primary audio program.",[],{"_326":10764,"_264":328,"_329":10765,"_580":581,"_582":583,"_338":10781,"_340":341},"047635e1c3c2",[10766,10770,10773,10777],{"_326":10767,"_264":333,"_334":10768,"_336":10769},"ea76b3faff40",[458],"Disabled",{"_326":10771,"_264":333,"_334":10772,"_336":7188},"78f02ffab7d5",[],{"_326":10774,"_264":333,"_334":10775,"_336":10776},"865238a56d1a",[458],"- ",{"_326":10778,"_264":333,"_334":10779,"_336":10780},"4bb52e26519e",[],"Will drop the secondary audio program.",[],{"_326":10783,"_264":328,"_329":10784,"_338":10789,"_340":447},"62b0da53cb63",[10785],{"_326":10786,"_264":333,"_334":10787,"_336":10788},"76211a5178a7",[],"How Does Secondary Audio Play Out The Video Server",[],{"_326":10791,"_264":328,"_329":10792,"_338":10796,"_340":341},"e026b51393cf",[10793],{"_326":10794,"_264":333,"_334":10795,"_336":259},"01b92e1f0fe4",[],[],{"_326":10798,"_264":433,"_323":10799,"_435":10800,"_437":904},"850bfd8ae2c5","Multiple Audio Program support is only available on VIO series video servers. Flex and SX series video servers will not play out secondary audio. If your looking to make secondary audio available on your channels and have questions about your system's compatibility, please reach out to sales@cablecast.tv","Multiple Audio Programs Is Only Available on VIO Video Servers",{"_326":10802,"_264":328,"_329":10803,"_338":10808,"_340":341},"fcceec6db706",[10804],{"_326":10805,"_264":333,"_334":10806,"_336":10807},"17c228f37c4b",[],"When playing out a file with secondary audio Cablecast will put the secondary audio program on SDI Audio Channels 3 & 4. Stations should work with their Cable providers to make sure encoders are configured to pass through SDI channels 3&4 as a secondary audio stream.",[],{"_326":10810,"_264":328,"_329":10811,"_338":10816,"_340":568},"11862ef11546",[10812],{"_326":10813,"_264":333,"_334":10814,"_336":10815},"c68d5cd382b8",[],"What happens when there is no Secondary Audio Available?",[],{"_326":10818,"_264":328,"_329":10819,"_338":10824,"_340":341},"816e7a1ad348",[10820],{"_326":10821,"_264":333,"_334":10822,"_336":10823},"1fa8a0e0eeb9",[],"In order to help troubleshooting and testing Cablecast will pass through the primary audio on SDI channels 3 & 4 when playing files that do not carry a secondary audio stream, or when secondary audio is disabled.",[],{"_326":10826,"_264":328,"_329":10827,"_338":10832,"_340":568},"99d8fcf00431",[10828],{"_326":10829,"_264":333,"_334":10830,"_336":10831},"b3eb13b5b440",[],"VIO Server Channel Mapping",[],{"_326":10834,"_264":328,"_329":10835,"_338":10839,"_340":341},"45e78a403ed6",[10836],{"_326":10837,"_264":333,"_334":10838,"_336":259},"6f0d4d6e851a",[],[],{"_326":10841,"_264":10842,"_5432":10843},"add78f866912","table",[10844,10851,10856,10861,10867,10872],{"_326":10845,"_264":10846,"_5437":10847},"61c13d9b-7fbf-4d39-a5ce-e048d834228a","tableRow",[10848,10849,10850],"SDI Channel","Audio Program","Notes",{"_326":10852,"_264":10846,"_5437":10853},"5ccc9b48-4f72-468a-9a0f-79549de379e4",[10854,10855,259],"1","Left Channel of 1st Audio Program",{"_326":10857,"_264":10846,"_5437":10858},"aa536e26-b918-4a8e-abe3-e6d1c658f352",[10859,10860,259],"2","Right Channel of 1st Audio Program",{"_326":10862,"_264":10846,"_5437":10863},"d84b5242-3137-4355-ba0d-51507b84aec4",[10864,10865,10866],"3","Left Channel of 2nd Audio Program","* Will pass through primary audio if secondary is not available",{"_326":10868,"_264":10846,"_5437":10869},"403b6cdb-2ee0-4ea2-9da4-3d8608b95c98",[10870,10871,10866],"4","Right Channel of 2nd Audio Program",{"_326":10873,"_264":10846,"_5437":10874},"c98b0599-96b1-4cc4-bd63-aff39706d6be",[10875,10876,259],"5 through 16","UNUSED",{"_326":10878,"_264":328,"_329":10879,"_338":10884,"_340":422},"c22b4760f915",[10880],{"_326":10881,"_264":333,"_334":10882,"_336":10883},"7053bd0ebeba",[],"Encoding Files With Secondary Audio",[],{"_326":10886,"_264":328,"_329":10887,"_338":10891,"_340":341},"9e6f2067c4c8",[10888],{"_326":10889,"_264":333,"_334":10890,"_336":259},"f186a9e25810",[],[],{"_326":10893,"_264":433,"_323":10894,"_435":10895,"_437":438},"06a5e70c7ae1","We may decide to include encoder specific settings on the record event and or the encoder device to allow an operator to control these at a per event or encoder level.","Subject To Change Before Release",{"_326":10897,"_264":328,"_329":10898,"_338":10903,"_340":341},"ba593995a343",[10899],{"_326":10900,"_264":333,"_334":10901,"_336":10902},"722e4e23e615",[],"With Cablecast 7.8 VIO servers will always encode SDI Channels 1 & 2 as a primary audio stream and SDI channels 3&4 as a secondary audio stream. ",[],{"_326":10905,"_264":328,"_329":10906,"_338":10918,"_340":341},"70c8fcffc357",[10907,10911,10914],{"_326":10908,"_264":333,"_334":10909,"_336":10910},"4e884689ae8a",[],"Operators can then choose to utilize these additional audio streams by adjusting the ",{"_326":10912,"_264":333,"_334":10913,"_336":3213},"0d335fc924a6",[458],{"_326":10915,"_264":333,"_334":10916,"_336":10917},"ce4101f065a1",[]," setting of a show as described earlier.",[],{"_326":10920,"_264":328,"_329":10921,"_338":10925,"_340":341},"aa22dd55c7e0",[10922],{"_326":10923,"_264":333,"_334":10924,"_336":259},"7d268ccb5ff0",[],[],{"_326":10927,"_264":328,"_329":10928,"_338":10933,"_340":422},"01d4fef04710",[10929],{"_326":10930,"_264":333,"_334":10931,"_336":10932},"a0794a3a8c93",[],"Video On Demand With Secondary Audio",[],{"_326":10935,"_264":328,"_329":10936,"_338":10941,"_340":341},"db4c90118cc8",[10937],{"_326":10938,"_264":333,"_334":10939,"_336":10940},"bbdbab9f0bf0",[],"For shows with Video On Demand and Multiple Audio Programs available Cablecast will provide a secondary audio stream for the video on demand content. ",[],{"_326":10943,"_264":328,"_329":10944,"_338":10957,"_340":341},"f108afb09209",[10945,10949,10953],{"_326":10946,"_264":333,"_334":10947,"_336":10948},"33595176073e",[],"The Video On Demand player provides an interface, activated by the ",{"_326":10950,"_264":333,"_334":10951,"_336":10952},"3c37c393b2cc",[458],"headphones",{"_326":10954,"_264":333,"_334":10955,"_336":10956},"a0e7b9f8e2fd",[]," icon to choose audio streams.",[],{"_326":10959,"_264":328,"_329":10960,"_338":10964,"_340":341},"301e594e5c76",[10961],{"_326":10962,"_264":333,"_334":10963,"_336":259},"89707cba6433",[],[],{"_326":10966,"_264":474,"_475":10967,"_367":10968},"21a66383cfd0","Video On Demand Player with audio track selector activated.",{"_264":367,"_368":10969},{"_370":10970,"_264":266},"image-7c4866d4cbc67c0a110c995145e775ff7c20705b-1424x1106-png",{"_326":10972,"_264":328,"_329":10973,"_338":10977,"_340":341},"f95e8d22101a",[10974],{"_326":10975,"_264":333,"_334":10976,"_336":259},"2999c6564317",[],[],{"_326":10979,"_264":328,"_329":10980,"_338":10985,"_340":341},"96d3cf242b8b",[10981],{"_326":10982,"_264":333,"_334":10983,"_336":10984},"452422b15345",[],"Transcoding of Video on Demand content will by default follow the system's setting for handing of content with Multiple Audio Programs. ",[],{"_326":10987,"_264":328,"_329":10988,"_338":11008,"_340":341},"36038ef58f4c",[10989,10993,10996,11000,11004],{"_326":10990,"_264":333,"_334":10991,"_336":10992},"507988710655",[],"When the system is set to ",{"_326":10994,"_264":333,"_334":10995,"_336":10685},"c47b2fef8ab4",[458],{"_326":10997,"_264":333,"_334":10998,"_336":10999},"16a6c23d71b4",[]," if any",{"_326":11001,"_264":333,"_334":11002,"_336":11003},"5619ccc755d6",[458]," Reel",{"_326":11005,"_264":333,"_334":11006,"_336":11007},"71fde226d377",[]," of a show has a secondary audio program available then a alternative audio track will be made available for the resulting Video On Demand resource. ",[],{"_326":11010,"_264":328,"_329":11011,"_338":11016,"_340":341},"7b718da6e77c",[11012],{"_326":11013,"_264":333,"_334":11014,"_336":11015},"2143b181e276",[],"If the system is not set to use multiple audio programs by default, and individual show can have it's VOD settings overridden to use multiple audio programs when available.",[],{"_326":11018,"_264":328,"_329":11019,"_338":11023,"_340":341},"9f813d8d4d72",[11020],{"_326":11021,"_264":333,"_334":11022,"_336":259},"34b7563fd84c",[],[],{"_326":11025,"_264":328,"_329":11026,"_338":11031,"_340":568},"74b704e22803",[11027],{"_326":11028,"_264":333,"_334":11029,"_336":11030},"0d14bfba3c77",[],"Configuring The Default Secondary Settings For Video On Demand",[],{"_326":11033,"_264":328,"_329":11034,"_338":11038,"_340":341},"39be2ae769a8",[11035],{"_326":11036,"_264":333,"_334":11037,"_336":259},"f2dbed788383",[],[],{"_326":11040,"_264":328,"_329":11041,"_338":11046,"_340":341},"a60e2d0085e3",[11042],{"_326":11043,"_264":333,"_334":11044,"_336":11045},"bfe21d585208",[],"An operator can set defaults for how new VODs will label secondary audio streams. Cablecast allows for configuring both a language and a label for the primary and secondary audio streams.",[],{"_326":11048,"_264":328,"_329":11049,"_338":11062,"_340":341},"66379c5d0fd8",[11050,11054,11058],{"_326":11051,"_264":333,"_334":11052,"_336":11053},"53d543a5dc75",[],"By allowing configuration of the language and label indecently organizations can provide alternatives audio streams in the same language of the primary audio. An example would be providing a ",{"_326":11055,"_264":333,"_334":11056,"_336":11057},"19714caf5131",[458],"Director's Commentary",{"_326":11059,"_264":333,"_334":11060,"_336":11061},"b9068a4ca6a4",[]," in english.",[],{"_326":11064,"_264":328,"_329":11065,"_338":11069,"_340":341},"8daccc591877",[11066],{"_326":11067,"_264":333,"_334":11068,"_336":259},"d7d85ea98093",[],[],{"_326":11071,"_264":328,"_329":11072,"_338":11081,"_340":341},"e32080d5c659",[11073,11077],{"_326":11074,"_264":333,"_334":11075,"_336":11076},"5d035efbd865",[],"To configure default secondary audio settings for video on demand, navigate to ",{"_326":11078,"_264":333,"_334":11079,"_336":11080},"435541402b3e",[458],"Settings -> Location Settings -> I/O (TAB) -> Video On Demand.",[],{"_326":11083,"_264":328,"_329":11084,"_338":11089,"_340":341},"cbac4fc236cd",[11085],{"_326":11086,"_264":333,"_334":11087,"_336":11088},"7741bd938231",[],"Fill out the following sections with the desired defaults. 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Defaults to the name of the language, for example \"English\"",[],{"_326":11115,"_264":328,"_329":11116,"_580":581,"_582":583,"_338":11125,"_340":341},"aa78958c755d",[11117,11121],{"_326":11118,"_264":333,"_334":11119,"_336":11120},"f91ee7764e39",[458],"Secondary Audio Language - ",{"_326":11122,"_264":333,"_334":11123,"_336":11124},"eb97b8693acc",[],"The language of the secondary audio stream, for example \"Spanish\"",[],{"_326":11127,"_264":328,"_329":11128,"_580":581,"_582":583,"_338":11136,"_340":341},"ce5dedc843a1",[11129,11132],{"_326":11130,"_264":333,"_334":11131,"_336":11108},"7216feef830e",[458],{"_326":11133,"_264":333,"_334":11134,"_336":11135},"a01503928e38",[]," - What to display in VOD players for the secondary audio stream. 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Cablecast support will assist with any data migration and configuration changes related to the loaner. Once the loaner is functional, the failed unit will be sent in for RMA. That process is repeated once the repaired unit is returned.",[],{"_326":13331,"_264":328,"_329":13332,"_338":13347,"_340":341},"6e7c0175acad",[13333,13336,13340,13343],{"_326":13334,"_264":333,"_334":13335,"_336":13316},"e426e428ce490",[458],{"_326":13337,"_264":333,"_334":13338,"_336":13339},"e426e428ce491",[],"Is Platinum Support optional?\n",{"_326":13341,"_264":333,"_334":13342,"_336":13304},"e426e428ce492",[458],{"_326":13344,"_264":333,"_334":13345,"_336":13346},"e426e428ce493",[]," This coverage tier is entirely optional. Platinum Support simply adds after-hours off-air support, loaner equipment and the ability to use an alternate remote support tool. Without Platinum Support, you'll still get off-air support during business hours.",[],{"_326":13349,"_264":328,"_329":13350,"_338":13365,"_340":341},"da832da30cd6",[13351,13354,13358,13361],{"_326":13352,"_264":333,"_334":13353,"_336":13316},"0442008ea18f0",[458],{"_326":13355,"_264":333,"_334":13356,"_336":13357},"0442008ea18f1",[],"What happens if my hardware needs servicing while I'm still using a loaner?\n",{"_326":13359,"_264":333,"_334":13360,"_336":13324},"0442008ea18f2",[458],{"_326":13362,"_264":333,"_334":13363,"_336":13364},"0442008ea18f3",[],"If your failed system is covered by an active Hardware Warranty, it will be serviced as part of the coverage. If your failed system does not have a Hardware Warranty, it will still be serviced, but you will be responsible for associated costs. Please contact sales@cablecast.tv to check the status of your Hardware Warranty.",[],{"_326":13367,"_264":328,"_329":13368,"_338":13383,"_340":341},"0e79d15a0c16",[13369,13372,13376,13379],{"_326":13370,"_264":333,"_334":13371,"_336":13316},"f4ee692bafda0",[458],{"_326":13373,"_264":333,"_334":13374,"_336":13375},"f4ee692bafda1",[],"What does \"After-Hours Off-Air support\" cover?\n",{"_326":13377,"_264":333,"_334":13378,"_336":13304},"f4ee692bafda2",[458],{"_326":13380,"_264":333,"_334":13381,"_336":13382},"f4ee692bafda3",[]," 5pm - 11:59pm CST weekdays, & 9am - 11:59pm CST weekends. Holiday coverage on a case-by-case basis, but coverage should be made available.",[],{"_326":13385,"_264":328,"_329":13386,"_338":13401,"_340":341},"cf449b25cac8",[13387,13390,13394,13397],{"_326":13388,"_264":333,"_334":13389,"_336":13316},"2f1ac4433b080",[458],{"_326":13391,"_264":333,"_334":13392,"_336":13393},"2f1ac4433b081",[],"If I don't buy Platinum Support, will I still get off-air support?\n",{"_326":13395,"_264":333,"_334":13396,"_336":13324},"2f1ac4433b082",[458],{"_326":13398,"_264":333,"_334":13399,"_336":13400},"2f1ac4433b083",[],"Off-air support is always provided free of charge during normal business hours. Platinum Support adds after hours off-air support to the standard free support.",[],{"_326":13403,"_264":328,"_329":13404,"_338":13419,"_340":341},"f9366b228d0c",[13405,13408,13412,13415],{"_326":13406,"_264":333,"_334":13407,"_336":13316},"7fce279ea5af0",[458],{"_326":13409,"_264":333,"_334":13410,"_336":13411},"7fce279ea5af1",[],"I don't have Platinum Support, but I'd like to switch to it. How is that billed?\n",{"_326":13413,"_264":333,"_334":13414,"_336":13324},"7fce279ea5af2",[458],{"_326":13416,"_264":333,"_334":13417,"_336":13418},"7fce279ea5af3",[],"If you have a support package with us and would like to upgrade to Platinum Support, we will pro-rate the difference in cost so you can start receiving Platinum benefits on your current contract.",[],{"_326":13421,"_264":328,"_329":13422,"_338":13430,"_340":341},"cec77023ffd3",[13423,13426],{"_326":13424,"_264":333,"_334":13425,"_336":13296},"72248a6e1e09",[458],{"_326":13427,"_264":333,"_334":13428,"_336":13429},"295304073522",[]," Does upgrading to Platinum Support also include an extended warranty?",[],{"_326":13432,"_264":328,"_329":13433,"_338":13442,"_340":341},"fa1adab5da8f",[13434,13438],{"_326":13435,"_264":333,"_334":13436,"_336":13437},"543a3e1f891d",[458],"A: ",{"_326":13439,"_264":333,"_334":13440,"_336":13441},"07808915226c",[],"Platinum Support does not include a hardware warranty. Hardware coverage must be purchased separately.",[],{"_264":12,"_271":297},"This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.",[13446,13448,13449,13451,13453],{"_326":13447,"_264":393,"_394":13447,"_395":13447},"Platinum Support",{"_326":6569,"_264":393,"_394":6569,"_395":6569},{"_326":13450,"_264":393,"_394":13450,"_395":13450},"Bronze Support",{"_326":13452,"_264":393,"_394":13452,"_395":13452},"Software Update",{"_326":13454,"_264":393,"_394":13454,"_395":13454},"Support",1786,{"_311":13457,"_268":13458,"_314":13459,"_264":316,"_317":13460,"_319":13461,"_323":13462,"_380":381,"_382":-5,"_383":381,"_1724":2651,"_384":1726,"_12":13609,"_387":13611,"_389":13612,"_10":13616,"_397":13617},"2025-01-16T18:47:53Z","5a5af0c3-de45-49ea-a122-0f14dbc2ad81","9mdGqPHQyetp4xJ1DfiYZg","2025-04-16T18:26:16Z",{"_321":2745},[13463,13470,13476,13479,13487,13495,13503,13511,13518,13524,13532,13539,13545,13553,13559,13567,13573,13581,13589,13597,13603],{"_326":13464,"_264":328,"_329":13465,"_338":13469,"_340":341},"3f75caa110a4",[13466],{"_326":13467,"_264":333,"_334":13468,"_336":259},"bf6a67528043",[],[],{"_326":13471,"_264":328,"_329":13472,"_338":13475,"_340":341},"3f75caa110a4_deduped_1",[13473],{"_326":13467,"_264":333,"_334":13474,"_336":259},[],[],{"_326":13477,"_370":13478,"_264":266},"082fb5bd0264","112498b5-4033-4a22-a546-1299918a15bb",{"_326":13480,"_264":328,"_329":13481,"_338":13486,"_340":341},"b11e002df740",[13482],{"_326":13483,"_264":333,"_334":13484,"_336":13485},"2e82a586e0bb",[],"The video above walks through how to get to your Assets page and download a file.",[],{"_326":13488,"_264":328,"_329":13489,"_338":13494,"_340":341},"9b7d75d79736",[13490],{"_326":13491,"_264":333,"_334":13492,"_336":13493},"4e74bde2c0c4",[],"The file will start downloading to the computer which you're logged into Cablecast on, and will be found in the location you've set up for your default location for downloaded files.",[],{"_326":13496,"_264":328,"_329":13497,"_338":13502,"_340":537},"c0b922131751",[13498],{"_326":13499,"_264":333,"_334":13500,"_336":13501},"7cd895dd5af5",[],"Downloading Assets from Cablecast",[],{"_326":13504,"_264":328,"_329":13505,"_338":13510,"_340":341},"0e320cf228bc",[13506],{"_326":13507,"_264":333,"_334":13508,"_336":13509},"c2f0b183246f",[],"Navigate to your Assets page by using the Assets icon (folder) from the left icon column.",[],{"_326":13512,"_264":328,"_329":13513,"_338":13517,"_340":341},"381e5a039904",[13514],{"_326":13515,"_264":333,"_334":13516,"_336":259},"b58226bb00f1",[],[],{"_326":13519,"_264":474,"_475":13520,"_367":13521},"7ab36bbcb23c","Assets Folder Icon in Cablecast UI",{"_264":367,"_368":13522},{"_370":13523,"_264":266},"image-08d979f0988c680778e07829a49a37a96ad97973-86x47-png",{"_326":13525,"_264":328,"_329":13526,"_338":13531,"_340":341},"23dd8d541c2f",[13527],{"_326":13528,"_264":333,"_334":13529,"_336":13530},"f5c14a1abfe9",[],"Once on the Assets page, we can select from the filter button (top left column of page) which File Store you wish to search, or the type of file you're seeking.",[],{"_326":13533,"_264":328,"_329":13534,"_338":13538,"_340":341},"20297928b97b",[13535],{"_326":13536,"_264":333,"_334":13537,"_336":259},"4234f8558ff6",[],[],{"_326":13540,"_264":474,"_475":13541,"_367":13542},"b06d60b246b2","Filter button in Assets Page",{"_264":367,"_368":13543},{"_370":13544,"_264":266},"image-d27ab9de48b76fbba4dafe89fe6ff98b21ff323a-1086x141-png",{"_326":13546,"_264":328,"_329":13547,"_338":13552,"_340":341},"aed0fc4e2fbe",[13548],{"_326":13549,"_264":333,"_334":13550,"_336":13551},"0f71cd002d4f",[],"The Filter function allows us to set the parameters of what you're searching for and what the Search bar to it's left will search.",[],{"_326":13554,"_264":474,"_475":13555,"_367":13556},"08f449b06dd4","Assets Filter Settings Panel",{"_264":367,"_368":13557},{"_370":13558,"_264":266},"image-f375f78f71e6c53dc4ff645dc9fa42082fb80538-1505x304-png",{"_326":13560,"_264":328,"_329":13561,"_338":13566,"_340":341},"4626c9a49c61",[13562],{"_326":13563,"_264":333,"_334":13564,"_336":13565},"59e8e3abc040",[],"\nFor this example, we're choosing All from Playback Status and clicking Apply",[],{"_326":13568,"_264":474,"_475":13569,"_367":13570},"57f987e02865","Select All from Assets Filter Panel",{"_264":367,"_368":13571},{"_370":13572,"_264":266},"image-b0f8b362e00e24e4e05b8642946b3d517aa372b9-1466x224-png",{"_326":13574,"_264":328,"_329":13575,"_338":13580,"_340":341},"f0e5ef38e99a",[13576],{"_326":13577,"_264":333,"_334":13578,"_336":13579},"bbe9997a45de",[],"From here we can find the file we're looking for by either typing part of its name into the search bar to the LEFT of the Filter button, or by using the numbered navigation buttons below the Search bar.",[],{"_326":13582,"_264":328,"_329":13583,"_338":13588,"_340":341},"3baa2a09ad7a",[13584],{"_326":13585,"_264":333,"_334":13586,"_336":13587},"7008072dcce7",[],"Once we've found the file that we wish to download. Simply click on it in the Left Column to bring up the Asset's Data in the Right Column. Here we can use the Action button to Download the file.",[],{"_326":13590,"_264":328,"_329":13591,"_338":13596,"_340":341},"4258074de68e",[13592],{"_326":13593,"_264":333,"_334":13594,"_336":13595},"483ac5769c37",[],"This can also be done to download a .mcc or .scc file, or using the Actions button the Sidecar file can be extracted from an asset where the captions are embedded to it.",[],{"_326":13598,"_264":474,"_475":13599,"_367":13600},"ff2747616951","Downloading a File with the Actions button",{"_264":367,"_368":13601},{"_370":13602,"_264":266},"image-d5f37dd237476b9fd351919a9b21774f01cb4e8d-1400x348-png",{"_326":13604,"_264":474,"_475":13605,"_367":13606},"5a81349a23f8","Downloading A Sidecar File directly",{"_264":367,"_368":13607},{"_370":13608,"_264":266},"image-c5f4159b8200daf4130f4a30e99036c7ecc7f6e4-2117x308-png",{"_264":12,"_271":13610},"downloading-assets","This article covers how to use the action button within the Assets page to download your files associated with programs in Cablecast. From Side Car files for captions to the file program to your computer.",[13613,13614],{"_326":1732,"_264":393,"_394":1732,"_395":1732},{"_326":13615,"_264":393,"_394":13615,"_395":13615},"Asset","Downloading Assets",104,{"_311":13619,"_268":13620,"_314":13621,"_264":316,"_317":13622,"_319":13623,"_323":13624,"_380":381,"_382":-5,"_383":381,"_1724":303,"_384":1726,"_12":14102,"_389":14104,"_10":14109,"_397":1733},"2025-05-15T16:28:04Z","5dce7454-800d-4016-99c5-14444fe7b7f8","MikuzXUjhYcI1SbnZqoiqm","2025-05-15T18:16:58Z",{"_321":8784},[13625,13632,13640,13647,13655,13662,13670,13677,13685,13692,13699,13706,13714,13722,13729,13737,13744,13752,13756,13760,13768,13772,13780,13784,13792,13800,13807,13818,13825,13833,13840,13851,13858,13866,13874,13882,13890,13894,13902,13906,13914,13922,13930,13934,13942,13949,13957,13960,13968,13971,13978,13982,13989,14001,14005,14017,14029,14033,14045,14052,14060,14064,14071,14079,14083,14091,14095],{"_326":13626,"_264":328,"_329":13627,"_338":13631,"_340":447},"e271b194b0ba",[13628],{"_326":13629,"_264":333,"_334":13630,"_336":10120},"17142f884673",[],[],{"_326":13633,"_264":328,"_329":13634,"_338":13639,"_340":341},"a8f2ded9a81a",[13635],{"_326":13636,"_264":333,"_334":13637,"_336":13638},"9e3932e675e6",[],"This article steps through the process of setting up an account for use with Cablecast for things like autopilot reports. ",[],{"_326":13641,"_264":328,"_329":13642,"_338":13646,"_340":341},"7dad2881156e",[13643],{"_326":13644,"_264":333,"_334":13645,"_336":259},"c2cb9570dcc2",[],[],{"_326":13648,"_264":328,"_329":13649,"_338":13654,"_340":341},"dc7e0def45a4",[13650],{"_326":13651,"_264":333,"_334":13652,"_336":13653},"437f1883900f",[],"Those reading this article may have tried to set up Gmail and keep getting an authentication error when testing. The steps in this article will also address that issue.",[],{"_326":13656,"_264":328,"_329":13657,"_338":13661,"_340":341},"b83bd11fa807",[13658],{"_326":13659,"_264":333,"_334":13660,"_336":259},"8e3e24078754",[],[],{"_326":13663,"_264":328,"_329":13664,"_338":13669,"_340":341},"75b823c07e16",[13665],{"_326":13666,"_264":333,"_334":13667,"_336":13668},"6db511601a20",[],"This is for the mail server setup only. 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If you lose it, the password is printed out on a sticker that can be found on the back of your VIO Lite Omni server.","VIO Lite Omni Password",{"_326":12060,"_264":328,"_329":14260,"_338":14263,"_340":422},[14261],{"_326":12063,"_264":333,"_334":14262,"_336":259},[],[],{"_326":12067,"_264":328,"_329":14265,"_338":14270,"_340":422},[14266],{"_326":14267,"_264":333,"_334":14268,"_336":14269},"697c72e0f9f2",[],"VIO Lite Omni System Specs",[],{"_326":12075,"_264":328,"_329":14272,"_338":14275,"_340":447},[14273],{"_326":12078,"_264":333,"_334":14274,"_336":12080},[],[],{"_326":12083,"_264":328,"_329":14277,"_338":14280,"_340":341},[14278],{"_326":12086,"_264":333,"_334":14279,"_336":259},[],[],{"_326":12090,"_264":474,"_475":14282,"_367":14283},"Cablecast VIO Lite Omni 800 Front Panel",{"_264":367,"_368":14284},{"_370":12094,"_264":266},{"_326":12096,"_264":328,"_329":14286,"_338":14289,"_340":341},[14287],{"_326":12099,"_264":333,"_334":14288,"_336":12101},[],[],{"_326":12104,"_264":328,"_329":14291,"_338":14294,"_340":341},[14292],{"_326":12107,"_264":333,"_334":14293,"_336":12109},[],[],{"_326":12112,"_264":328,"_329":14296,"_338":14299,"_340":447},[14297],{"_326":12115,"_264":333,"_334":14298,"_336":12117},[],[],{"_326":12120,"_264":328,"_329":14301,"_338":14304,"_340":341},[14302],{"_326":12123,"_264":333,"_334":14303,"_336":259},[],[],{"_326":12127,"_264":474,"_475":14306,"_367":14307},"Cablecast VIO Lite Omni 800 Rear Panel",{"_264":367,"_368":14308},{"_370":12131,"_264":266},{"_326":12133,"_264":328,"_329":14310,"_338":14313,"_340":341},[14311],{"_326":12136,"_264":333,"_334":14312,"_336":12138},[],[],{"_326":12141,"_264":328,"_329":14315,"_338":14318,"_340":341},[14316],{"_326":12144,"_264":333,"_334":14317,"_336":12146},[],[],{"_326":12149,"_264":328,"_329":14320,"_338":14323,"_340":341},[14321],{"_326":12152,"_264":333,"_334":14322,"_336":12154},[],[],{"_326":12157,"_264":328,"_329":14325,"_338":14328,"_340":341},[14326],{"_326":12160,"_264":333,"_334":14327,"_336":12162},[],[],{"_326":12165,"_264":328,"_329":14330,"_338":14333,"_340":341},[14331],{"_326":12168,"_264":333,"_334":14332,"_336":12170},[],[],{"_326":12173,"_264":328,"_329":14335,"_338":14338,"_340":341},[14336],{"_326":12176,"_264":333,"_334":14337,"_336":12673},[],[],{"_326":14340,"_264":328,"_329":14341,"_338":14346,"_340":341},"cc0b77a1df2e",[14342],{"_326":14343,"_264":333,"_334":14344,"_336":14345},"bb3554275ece",[],"7. 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",[14376,14377,14378,14380,14381],{"_326":12722,"_264":393,"_394":12722,"_395":12722},{"_326":4510,"_264":393,"_394":4510,"_395":4510},{"_326":14379,"_264":393,"_394":14379,"_395":14379},"VIO Lite Omni 800",{"_326":12225,"_264":393,"_394":12225,"_395":12225},{"_326":4512,"_264":393,"_394":4512,"_395":4512},"VIO Lite Omni 800 Documentation",11,{"_311":14385,"_268":14386,"_314":14387,"_403":14388,"_264":316,"_317":14391,"_319":14392,"_323":14393,"_380":381,"_382":-5,"_383":381,"_1724":303,"_384":381,"_12":14627,"_389":14629,"_10":14631,"_397":1733},"2025-09-12T20:35:14Z","6267820f-aa34-4079-af51-f74ed35cfb9e","HHn84nCp9shlC4uTCKaFdu",{"_405":14389},{"_407":14386,"_408":14390},"HHn84nCp9shlC4uTCKYXbD","2025-09-12T21:43:05Z",{"_321":8784},[14394,14401,14409,14417,14425,14432,14440,14448,14456,14464,14472,14480,14484,14488,14492,14499,14507,14515,14519,14527,14531,14539,14546,14554,14561,14569,14572,14580,14583,14587,14595,14603,14611,14615,14623],{"_326":14395,"_264":328,"_329":14396,"_338":14400,"_340":447},"2914718f8e91",[14397],{"_326":14398,"_264":333,"_334":14399,"_336":10120},"10866fd806e6",[],[],{"_326":14402,"_264":328,"_329":14403,"_338":14408,"_340":341},"e4328dff3a19",[14404],{"_326":14405,"_264":333,"_334":14406,"_336":14407},"071cc25d3414",[],"In 7.9.4, we added a feature that can be turned on to block access to the Cablecast login and management interface through Frontdoor. This feature works on a whitelist for the IP ranges specified and denies all other access not listed. ",[],{"_326":14410,"_264":328,"_329":14411,"_338":14416,"_340":341},"14eb2e18b21c",[14412],{"_326":14413,"_264":333,"_334":14414,"_336":14415},"da7c49e640d8",[],"This is a quick guide on how to configure this setting and test it.",[],{"_326":14418,"_264":328,"_329":14419,"_338":14424,"_340":341},"39db0cece38e",[14420],{"_326":14421,"_264":333,"_334":14422,"_336":14423},"cd9e7bcd0cc2",[],"If you get confused or stuck on any part of the process, you can always contact support@cablecast.tv via email for help.",[],{"_326":14426,"_264":328,"_329":14427,"_338":14431,"_340":537},"da92fd842514",[14428],{"_326":14429,"_264":333,"_334":14430,"_336":6049},"53f604bbd9d6",[],[],{"_326":14433,"_264":328,"_329":14434,"_580":581,"_582":583,"_338":14439,"_340":341},"1994bb11ec1e",[14435],{"_326":14436,"_264":333,"_334":14437,"_336":14438},"e9e2b4d98175",[],"A cablecast system with 7.9.4 or higher installed. Contact support to get licensed for 7.9 if you are not receiving updates at support@cablecast.tv",[],{"_326":14441,"_264":328,"_329":14442,"_580":581,"_582":583,"_338":14447,"_340":341},"1a891b1e9772",[14443],{"_326":14444,"_264":333,"_334":14445,"_336":14446},"fb7709bcc803",[],"Basic knowledge of networking and subnetting. This article assumes the user has basic knowledge of subnets and CIDR.",[],{"_326":14449,"_264":328,"_329":14450,"_580":581,"_582":583,"_338":14455,"_340":341},"d8b4327bb9e1",[14451],{"_326":14452,"_264":333,"_334":14453,"_336":14454},"220e9ef1ad6b",[],"The IP addresses and/or ranges you want in CIDR notation to whitelist.",[],{"_326":14457,"_264":328,"_329":14458,"_338":14463,"_340":537},"7355e6130fa3",[14459],{"_326":14460,"_264":333,"_334":14461,"_336":14462},"261004129f63",[],"Navigating to the Public Connectivity Page",[],{"_326":14465,"_264":328,"_329":14466,"_338":14471,"_340":341},"65351ad2491c",[14467],{"_326":14468,"_264":333,"_334":14469,"_336":14470},"f3cbc445ebf9",[],"You will need to log into Frontdoor and the Cablecast UI with administrator-level access to system settings. ",[],{"_326":14473,"_264":328,"_329":14474,"_338":14479,"_340":341},"0ecff08a8d38",[14475],{"_326":14476,"_264":333,"_334":14477,"_336":14478},"97e64511d9b0",[],"You will then navigate to Settings -> System Settings -> Public Connectivity",[],{"_326":14481,"_264":367,"_368":14482},"43526f8363cd",{"_370":14483,"_264":266},"image-dc41811a70f1f7fd2a9849ff63a49c5aeb3944bf-1181x760-png",{"_326":14485,"_264":367,"_368":14486},"4a8408b084a8",{"_370":14487,"_264":266},"image-f88c345ee5ab65da4ac80d0f08fc5aa009b9a54f-1207x624-png",{"_326":14489,"_264":367,"_368":14490},"7a2a911598fe",{"_370":14491,"_264":266},"image-e9c499ff8c0ae75a8ec46347d2d82082e2555f73-1389x789-png",{"_326":14493,"_264":328,"_329":14494,"_338":14498,"_340":341},"3267b39e5a11",[14495],{"_326":14496,"_264":333,"_334":14497,"_336":259},"d2297eb2ca17",[],[],{"_326":14500,"_264":328,"_329":14501,"_338":14506,"_340":537},"47db06d63842",[14502],{"_326":14503,"_264":333,"_334":14504,"_336":14505},"0f0ec68b6de1",[],"Configuring IP restrictions.",[],{"_326":14508,"_264":328,"_329":14509,"_338":14514,"_340":341},"e30da7aacb33",[14510],{"_326":14511,"_264":333,"_334":14512,"_336":14513},"f0ca8205a561",[],"Once you navigate to the public connectivity page, you will then be greeted with a page that will look like this.",[],{"_326":14516,"_264":367,"_368":14517},"7d8b8b59e827",{"_370":14518,"_264":266},"image-15298a01e48c4a5e87f549d874f115cbe7dd21a8-1509x1260-png",{"_326":14520,"_264":328,"_329":14521,"_338":14526,"_340":341},"1a72c9fde2ea",[14522],{"_326":14523,"_264":333,"_334":14524,"_336":14525},"2564ac8cf1c9",[],"We will focus on the IP Restrictions section under \"Advanced\".",[],{"_326":14528,"_264":367,"_368":14529},"36ae5ceb5a72",{"_370":14530,"_264":266},"image-f4553c5b8003c212cd4d8a84e7b835ef0d874a1c-1207x313-png",{"_326":14532,"_264":328,"_329":14533,"_338":14538,"_340":341},"b33f9244a248",[14534],{"_326":14535,"_264":333,"_334":14536,"_336":14537},"e98b6a40022b",[],"It's important to understand that once an address has been entered into this section and saved, only those addresses will be able to access anything in the management UI/frontdoor (Internet channel and content playback will not be affected)",[],{"_326":14540,"_264":328,"_329":14541,"_338":14545,"_340":341},"8820bc1fcb7f",[14542],{"_326":14543,"_264":333,"_334":14544,"_336":259},"57a870f9a3ad",[],[],{"_326":14547,"_264":328,"_329":14548,"_338":14553,"_340":341},"74595ab51f26",[14549],{"_326":14550,"_264":333,"_334":14551,"_336":14552},"7ec08f1e875b",[],"localhost will always be included by default. If you mess up and lock your self out, you can browse to Frontdoor from the local server console and undo or fix the changes.",[],{"_326":14555,"_264":328,"_329":14556,"_338":14560,"_340":341},"79bb008d2046",[14557],{"_326":14558,"_264":333,"_334":14559,"_336":259},"c59a7f43a401",[],[],{"_326":14562,"_264":328,"_329":14563,"_338":14568,"_340":341},"acc118903e7b",[14564],{"_326":14565,"_264":333,"_334":14566,"_336":14567},"f93503135a04",[]," I'm using these network ranges as examples for this configuration.",[],{"_326":14570,"_264":1926,"_1926":14571},"322dd2c7bea2","192.168.0.57 <---Single local IP address of my PC\n140.186.214.244 <--- Single external IP of a site, will allow every device at that location to access over the internet.\n10.10.1.1/24 <--- will unblock everything on the /24 local subnet so 10.10.1.1 to 10.10.1.254 will be able to access.\n",{"_326":14573,"_264":328,"_329":14574,"_338":14579,"_340":341},"94ff94837130",[14575],{"_326":14576,"_264":333,"_334":14577,"_336":14578},"09d2f82d239d",[],"This list will be entered with a comma-separate list with no spaces, which will look something like this",[],{"_326":14581,"_264":1926,"_1926":14582},"33d8b22840fa","192.168.0.57,140.186.21.244,10.10.1.1/24",{"_326":14584,"_264":367,"_368":14585},"e29178c4bcbc",{"_370":14586,"_264":266},"image-a7e574413d3525f1d1307a41eabb577573e84040-1026x296-png",{"_326":14588,"_264":328,"_329":14589,"_338":14594,"_340":341},"1d0a161aaa67",[14590],{"_326":14591,"_264":333,"_334":14592,"_336":14593},"e04ae727ea9f",[],"Once the your addresses have been put in, click \"save\" at the bottom to apply the changes. It will take a few minutes for the server to update its web configuration.",[],{"_326":14596,"_264":328,"_329":14597,"_338":14602,"_340":447},"84c80f554f67",[14598],{"_326":14599,"_264":333,"_334":14600,"_336":14601},"b1c4326098cd",[],"Testing the configuration.",[],{"_326":14604,"_264":328,"_329":14605,"_338":14610,"_340":341},"44bdf1bcc437",[14606],{"_326":14607,"_264":333,"_334":14608,"_336":14609},"7bbc710de046",[],"If you're successful, you should be able to load Frontdoor on your server with a machine that is whitelisted.",[],{"_326":14612,"_264":367,"_368":14613},"5a7de6b93359",{"_370":14614,"_264":266},"image-dc7cd998b918b5f1a4d3801faf9fabb6cfbc39c8-656x748-png",{"_326":14616,"_264":328,"_329":14617,"_338":14622,"_340":341},"5c22bf36d299",[14618],{"_326":14619,"_264":333,"_334":14620,"_336":14621},"d0667d16fa01",[],"If an IP is not in the IP resitrctions you should see an NGINX forbidden message when accessing frontdoor.",[],{"_326":14624,"_264":367,"_368":14625},"c4bd6cd02c16",{"_370":14626,"_264":266},"image-969b3d34979c6e7ee8f983bae3ddcb61486d4926-926x342-png",{"_264":12,"_271":14628},"configuring-frontdoor-ip-restrictions",[14630],{"_326":1732,"_264":393,"_394":1732,"_395":1732},"Configuring Frontdoor IP Restrictions in 7.9.4+",{"_311":14633,"_268":14634,"_314":14635,"_264":316,"_317":14636,"_319":14637,"_323":14638,"_382":-5,"_383":381,"_384":381,"_12":14809,"_387":14811,"_389":14812,"_10":2356,"_397":1886},"2024-01-05T20:47:32Z","648df839-ee13-45e3-a543-b9d0e0ecb285","uij4NWDig4GGj2YXDqyzot","2025-04-11T20:39:58Z",{"_321":4521},[14639,14646,14654,14662,14670,14682,14690,14698,14705,14709,14717,14724,14732,14740,14748,14755,14763,14774,14781,14788,14795,14802],{"_326":14640,"_264":328,"_329":14641,"_338":14645,"_340":341},"25f4c1cd65ca",[14642],{"_326":14643,"_264":333,"_334":14644,"_336":259},"52502fff7aff",[],[],{"_326":14647,"_264":328,"_329":14648,"_338":14653,"_340":341},"b801a3821a6a",[14649],{"_326":14650,"_264":333,"_334":14651,"_336":14652},"1dcb67a6c6ed",[458],"Keep Windows up to date:",[],{"_326":14655,"_264":328,"_329":14656,"_338":14661,"_340":341},"602541a1f5ba",[14657],{"_326":14658,"_264":333,"_334":14659,"_336":14660},"920d8e559ac1",[],"Updates come out on the second Tuesday of every month.",[],{"_326":14663,"_264":328,"_329":14664,"_338":14669,"_340":341},"839f03fb8ba4",[14665],{"_326":14666,"_264":333,"_334":14667,"_336":14668},"be92b57aa8ff0",[],"To check for Windows updates, go to Settings > Update & Security > Windows Update, and click on \"Check for updates\" to ensure your system is up to date.",[],{"_326":14671,"_264":328,"_329":14672,"_338":14681,"_340":341},"939bc799b8e6",[14673,14677],{"_326":14674,"_264":333,"_334":14675,"_336":14676},"f301cf91b3090",[],"\n",{"_326":14678,"_264":333,"_334":14679,"_336":14680},"bd8b7c87f3b9",[458],"Pending Status:",[],{"_326":14683,"_264":328,"_329":14684,"_338":14689,"_340":341},"91c1bc311868",[14685],{"_326":14686,"_264":333,"_334":14687,"_336":14688},"2e316809f5500",[],"Pending updates, while not directly impacting performance, may initiate background processes and, when being installed, temporarily consume system resources. It's advisable to regularly check for and install updates to ensure optimal system security, stability, and performance. If performance issues arise, addressing pending updates can be part of the troubleshooting process.",[],{"_326":14691,"_264":328,"_329":14692,"_338":14697,"_340":341},"0464ce1a6e79",[14693],{"_326":14694,"_264":333,"_334":14695,"_336":14696},"535c395e73ac",[],"The Windows update icon in the system tray typically appears as a small white or blue square with a multicolored Windows logo. 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The ",{"_326":15708,"_264":333,"_334":15709,"_336":15710},"8593e0d0c17c",[458],"video status",{"_326":15712,"_264":333,"_334":15713,"_336":15714},"71dd3c636295",[]," is displayed above the button, while the ",{"_326":15716,"_264":333,"_334":15717,"_336":15718},"cb33f9da411b",[458],"captions status",{"_326":15720,"_264":333,"_334":15721,"_336":15722},"c783068241c7",[]," appears below it, indicating when captions have started or stopped.",[],{"_326":15725,"_264":328,"_329":15726,"_338":15730,"_340":341},"ed4d289d9cb2",[15727],{"_326":15728,"_264":333,"_334":15729,"_336":259},"67118fac7cb5",[],[],{"_326":15732,"_264":328,"_329":15733,"_338":15737,"_340":341},"839cd601b5a1",[15734],{"_326":15735,"_264":333,"_334":15736,"_336":259},"77121081679a",[],[],{"_326":15739,"_264":474,"_475":15740,"_367":15741},"3422f05445e1","Clerk interface UI",{"_264":367,"_368":15742},{"_370":15743,"_264":266},"image-62de263e52e3a7fdd5781a061ac228289ec4fc25-3456x1916-png",{"_475":15745,"_368":15746},"MediaScribe How To: Clerk interface",{"_268":2645,"_1722":2646},[15748],{"_326":2650,"_264":393,"_394":2650,"_395":2650},{"_264":12,"_271":15750},"mediascribe-clerk-interface",[15752,15753,15754],{"_326":2657,"_264":393,"_394":2657,"_395":2657},{"_326":6008,"_264":393,"_394":6008,"_395":6008},{"_326":15755,"_264":393,"_394":15755,"_395":15755},"How To Mediscribe","MediaScribe Clerk Interface",{"_311":15758,"_268":15759,"_314":15760,"_403":15761,"_264":316,"_317":15764,"_319":15765,"_323":15766,"_380":381,"_382":16163,"_383":381,"_1724":303,"_384":1726,"_12":16166,"_387":16168,"_389":-5,"_10":16164,"_397":1733},"2025-10-27T18:59:38Z","728d2aff-ea83-4583-b7a4-fa088ef21f81","8H49YxasmaIdVKv8mXJRHn",{"_405":15762},{"_407":15759,"_408":15763},"8H49YxasmaIdVKv8mXJ2Gq","2025-10-27T21:03:08Z",{"_321":1740},[15767,15775,15782,15800,15808,15826,15834,15842,15850,15881,15889,15897,15920,15928,15958,15976,16003,16011,16019,16027,16035,16043,16051,16059,16067,16075,16083,16091,16109,16117,16135],{"_326":15768,"_264":328,"_329":15769,"_338":15774,"_340":341},"119dac735542",[15770],{"_326":15771,"_264":333,"_334":15772,"_336":15773},"e71b2de9f2b9",[],"If you're new to Cablecast, figuring out how to get started with using your system can seem a bit overwhelming. In this article, we'll go over some of the basics, such as logging into Cablecast, uploading video files, creating Show Records, and then scheduling those Shows and getting them onto your channel.",[],{"_326":15776,"_264":328,"_329":15777,"_338":15781,"_340":341},"3b078a815f8a",[15778],{"_326":15779,"_264":333,"_334":15780,"_336":259},"9cb4c8ce554d",[],[],{"_326":15783,"_264":328,"_329":15784,"_338":15798,"_340":341},"e15ae8c2a637",[15785,15789,15794],{"_326":15786,"_264":333,"_334":15787,"_336":15788},"a4f7f28d2e1e",[],"For a more in depth overview of all things Cablcast, be sure to check out our ",{"_326":15790,"_264":333,"_334":15791,"_336":15793},"37e83d8107ea",[15792],"bb25d788b98d","New User Training video",{"_326":15795,"_264":333,"_334":15796,"_336":15797},"c6e824946e55",[],", as that not only dives into the topics discussed in this article in more detail, but it also covers all of the other areas of Cablecast.",[15799],{"_326":15792,"_264":2157,"_2158":2159},{"_326":15801,"_264":328,"_329":15802,"_338":15807,"_340":537},"e26e1af85af7",[15803],{"_326":15804,"_264":333,"_334":15805,"_336":15806},"55157507ca0b",[],"Logging into Cablecast",[],{"_326":15809,"_264":328,"_329":15810,"_338":15824,"_340":341},"4aab2d736b00",[15811,15815,15820],{"_326":15812,"_264":333,"_334":15813,"_336":15814},"42f9bf4521a4",[],"Your Cablecast Customer Success Manager or your integrator should have provided you with your FrontDoor login credentials. If you did not receive those, reach out to the ",{"_326":15816,"_264":333,"_334":15817,"_336":15819},"867316ee97fd",[15818],"144771cb0276","Cablecast Support Team",{"_326":15821,"_264":333,"_334":15822,"_336":15823},"aa6985ec1fd8",[],", and we can assist you.",[15825],{"_326":15818,"_264":2157,"_2158":2408},{"_326":15827,"_264":328,"_329":15828,"_338":15833,"_340":341},"4ac3d04ceda6",[15829],{"_326":15830,"_264":333,"_334":15831,"_336":15832},"0e21b0049b08",[],"If you have an external address for Cablecast, you can put that into any browser to access the FrontDoor login screen. If not, you'll need to use the internal IP for your host server and put that into any browser on a machine that's on the same network as your Cablecast servers. This will take you to the login page where you'll enter the credentials mentioned above.",[],{"_326":15835,"_264":328,"_329":15836,"_338":15841,"_340":537},"de79fda28d84",[15837],{"_326":15838,"_264":333,"_334":15839,"_336":15840},"a18ae811391f",[],"Uploading Assets/Files Within Cablecast",[],{"_326":15843,"_264":328,"_329":15844,"_338":15849,"_340":341},"ffed2f6515cf",[15845],{"_326":15846,"_264":333,"_334":15847,"_336":15848},"ed373fae1889",[],"Once you're in Cablecast, head to the Assets section (the folder icon in the lefthand menu). This is where you can upload and manage files for playback within Cablecast.",[],{"_326":15851,"_264":328,"_329":15852,"_338":15880,"_340":341},"171cc88cdaed",[15853,15857,15861,15865,15869,15872,15876],{"_326":15854,"_264":333,"_334":15855,"_336":15856},"358360ec411e",[],"To upload a new file, click the ",{"_326":15858,"_264":333,"_334":15859,"_336":15860},"0bad37622d9a",[490],"Upload ",{"_326":15862,"_264":333,"_334":15863,"_336":15864},"08bca50196c9",[],"button on the top right, just below the show search bar. You'll navigate to the file you want to upload. Once you've selected the file, you can rename it here if you need to. You'll need to select which File Store you want to upload it to. In many cases, the only option will likely be your video server E drive (named something along the lines of ",{"_326":15866,"_264":333,"_334":15867,"_336":15868},"d4b2f705ec5a",[490],"VIOLite Playback",{"_326":15870,"_264":333,"_334":15871,"_336":6178},"77ae9c7d55fa",[],{"_326":15873,"_264":333,"_334":15874,"_336":15875},"70e0ece2bdb2",[490],"VIOLite Content",{"_326":15877,"_264":333,"_334":15878,"_336":15879},"5ea28b06874d",[],"), but if you have a NAS or multiple Cablecast video servers, you may have other options here.",[],{"_326":15882,"_264":328,"_329":15883,"_338":15888,"_340":341},"fe737f4dfb78",[15884],{"_326":15885,"_264":333,"_334":15886,"_336":15887},"dbddc1e47714",[],"While the file is uploading, you can navigate to other areas within Cablecast, but be sure not to reload the tab or close the page. This will stop the file from uploading. How long it takes for the file to upload depends on the size of the file.",[],{"_326":15890,"_264":328,"_329":15891,"_338":15896,"_340":341},"ac407928384d",[15892],{"_326":15893,"_264":333,"_334":15894,"_336":15895},"410dc8a668be",[],"Once the upload completes, it can take a few minutes for the file to process and get marked as either valid or invalid. If the file is valid, but not yet linked to a Show Record, it will be marked as unlinked. The default filtering in the Assets area of Cablecast shows unlinked, invalid, and processing files.",[],{"_326":15898,"_264":328,"_329":15899,"_338":15919,"_340":341},"6e776321204b",[15900,15904,15908,15912,15915],{"_326":15901,"_264":333,"_334":15902,"_336":15903},"89d2e5e7fe17",[],"Once the file is marked as unlinked, you can create a Show Record from the file by selecting it and hovering over the blue ",{"_326":15905,"_264":333,"_334":15906,"_336":15907},"6884a59ed7d1",[490],"Actions",{"_326":15909,"_264":333,"_334":15910,"_336":15911},"9651ba1ffac2",[]," button on the far right, just above the media info box. Select the ",{"_326":15913,"_264":333,"_334":15914,"_336":69},"3920a0910b1c",[490],{"_326":15916,"_264":333,"_334":15917,"_336":15918},"8037f1327f61",[]," option in the drop-down.",[],{"_326":15921,"_264":328,"_329":15922,"_338":15927,"_340":537},"0365d3cfb3c2",[15923],{"_326":15924,"_264":333,"_334":15925,"_336":15926},"21b79ba6049d",[],"Creating a Show Record",[],{"_326":15929,"_264":5799,"_323":15930,"_435":15957,"_437":6649},"728fd2abfecf",[15931,15949],{"_326":15932,"_264":328,"_329":15933,"_338":15946,"_340":341},"d1743e95484d",[15934,15938,15942],{"_326":15935,"_264":333,"_334":15936,"_336":15937},"276a546cd2d7",[],"Consistent metadata is key when it comes to Show Records in Cablecast. The fields in Show Records can be used to filter searches in Cablecast. ",{"_326":15939,"_264":333,"_334":15940,"_336":84},"bc41ae32bc95",[15941],"1e3ab79ee52c",{"_326":15943,"_264":333,"_334":15944,"_336":15945},"29797207a629",[]," tie into a lot of different areas, such as the Internet Channel galleries, VOD titles, Autoschedule Rules, and Custom Collections within the Cablecast OTT Apps, among other places.",[15947],{"_326":15941,"_264":2157,"_2158":15948},"https://support.cablecast.tv/s/articles/saved-searches",{"_326":15950,"_264":328,"_329":15951,"_338":15956,"_340":341},"fd146d2b70e8",[15952],{"_326":15953,"_264":333,"_334":15954,"_336":15955},"381929ae82e9",[],"If you create a City Council Project and are assigning that to City Council meetings, you want to always make sure you're selecting that Project for any City Council meetings. If that Project is being used for a Saved Search, but you didn't select it for one of the meetings, that meeting won't be displayed in the search results.",[],"A Note About Metadata",{"_326":15959,"_264":328,"_329":15960,"_338":15973,"_340":341},"efd3d1d7ffc9",[15961,15965,15970],{"_326":15962,"_264":333,"_334":15963,"_336":15964},"8773bc2b531f",[],"Cablecast uses the file name for the Asset as the Title/CG Title when creating a Show from an unlinked Asset. You can change the name to something else. In fact, it's recommended, particularly for the CG Title field. That field is used for the CableDisplay bulletin in CablecastCG. It's also the field that's used for displaying the schedule in the ",{"_326":15966,"_264":333,"_334":15967,"_336":15969},"ff8096de2470",[15968],"d8ca974e3469","Cablecast Internet Channels",{"_326":15971,"_264":333,"_334":15972,"_336":527},"88283790faa8",[],[15974],{"_326":15968,"_264":2157,"_2158":15975},"https://support.cablecast.tv/s/articles/customizing-cablecast-internet-channels",{"_326":15977,"_264":328,"_329":15978,"_338":15999,"_340":341},"3c04120bd1f6",[15979,15983,15987,15991,15995],{"_326":15980,"_264":333,"_334":15981,"_336":15982},"28983af182a0",[],"Minimally, the Title/CG Title fields are all that need metadata in order to save the Show Record and schedule it; however, we do recommend filling out the Project, Producer, and Category fields. You can also create ",{"_326":15984,"_264":333,"_334":15985,"_336":3791},"d35cfd14be19",[15986],"acef4fd5bb03",{"_326":15988,"_264":333,"_334":15989,"_336":15990},"69cc5e162484",[]," if you require tracking of additional metadata and the standard fields don't meet your needs. You can also bulk update these fields later using the ",{"_326":15992,"_264":333,"_334":15993,"_336":79},"64239bb6716f",[15994],"27e9220071c2",{"_326":15996,"_264":333,"_334":15997,"_336":15998},"04fe59f24f49",[]," feature.",[16000,16001],{"_326":15986,"_264":2157,"_2158":3797},{"_326":15994,"_264":2157,"_2158":16002},"https://support.cablecast.tv/s/articles/feature-overview-show-record-bulk-actions",{"_326":16004,"_264":328,"_329":16005,"_338":16010,"_340":341},"10058d50a7ca",[16006],{"_326":16007,"_264":333,"_334":16008,"_336":16009},"a294169e2a8f",[],"Once you've entered your metadata, click the blue Save button at the bottom of the page. This will link your Asset/File to the Show Record and assign a Show ID number to the Show.",[],{"_326":16012,"_264":328,"_329":16013,"_338":16018,"_340":537},"9ba2478221e3",[16014],{"_326":16015,"_264":333,"_334":16016,"_336":16017},"51c613473de7",[],"Scheduling Programs",[],{"_326":16020,"_264":328,"_329":16021,"_338":16026,"_340":341},"b0fb3b4e6509",[16022],{"_326":16023,"_264":333,"_334":16024,"_336":16025},"261c79f7eb1f",[],"Once you've created a Show Record, you can then schedule the Show. To get to the schedule, click the Schedule menu item (the calendar icon in the lefthand menu).",[],{"_326":16028,"_264":328,"_329":16029,"_338":16034,"_340":341},"adf7cf39f37b",[16030],{"_326":16031,"_264":333,"_334":16032,"_336":16033},"19ca5a852eef",[],"On the right-hand side, you'll see a list of the most recent 50 Shows based on the Event Date in the Show Records. You can also search for Shows in the search bar just above the list.",[],{"_326":16036,"_264":328,"_329":16037,"_338":16042,"_340":341},"59dab7ea2278",[16038],{"_326":16039,"_264":333,"_334":16040,"_336":16041},"572960101bc2",[],"There are two main ways to schedule Shows within the Schedule section of Cablecast. You can select the Show from the list on the right-hand side. This will highlight the Show. You can then hover over open timeslots in the Schedule and click and drop the Show into the timeslot of your choosing. That Show will remain selected, so you can continue to drop it into additional timeslots until you click it again in the Show list on the right-hand side of the schedule.",[],{"_326":16044,"_264":328,"_329":16045,"_338":16050,"_340":341},"c2e6711aef48",[16046],{"_326":16047,"_264":333,"_334":16048,"_336":16049},"9c39e9f58ee3",[],"You can also click a timeslot, which will let you either enter the Show ID number or search for the Title of the Show. Once you select the Show from the list, you can press enter to put it in the schedule.",[],{"_326":16052,"_264":328,"_329":16053,"_338":16058,"_340":537},"1a3cd9809ccf",[16054],{"_326":16055,"_264":333,"_334":16056,"_336":16057},"d7a940a755ad",[],"Sending Autopilot",[],{"_326":16060,"_264":328,"_329":16061,"_338":16066,"_340":341},"8b45252ee578",[16062],{"_326":16063,"_264":333,"_334":16064,"_336":16065},"ebb0b0891b1f",[],"Once you've built out your schedule, you'll need to make sure to send Autopilot in order to commit the program to air. If you don't send Autopilot, your programs won't output at their scheduled start time.",[],{"_326":16068,"_264":328,"_329":16069,"_338":16074,"_340":341},"3db18f392990",[16070],{"_326":16071,"_264":333,"_334":16072,"_336":16073},"65757e0af615",[],"There are two ways to send Autopilot. If you're in the Schedule section of Cablecast, there is an Autopilot button on the top right of the schedule. It will be red if you've altered the schedule and haven't sent Autopilot yet. If all of the changes in the schedule have already been committed via an Autopilot send, the button will be green. You can click that button to get to the Autopilot send page.",[],{"_326":16076,"_264":328,"_329":16077,"_338":16082,"_340":341},"a10e45c60a1d",[16078],{"_326":16079,"_264":333,"_334":16080,"_336":16081},"63e52e3582a8",[],"You can also click the Autopilot button in the left-hand menu (the paper airplane icon). This will take you to a page with a few options. The first one is Send Autopilot. Clicking that will take you to the same page as clicking the Autopilot button within the Schedule page.",[],{"_326":16084,"_264":328,"_329":16085,"_338":16090,"_340":341},"71051679df0b",[16086],{"_326":16087,"_264":333,"_334":16088,"_336":16089},"bd7be5afad7d",[],"The default send range is one day of programming; however, if you click the calendar picker, you can pick an extended send range. This is particularly important if you're sending programming through the weekend, as you'll want to make sure to send it through Monday if you're sending at the end of the day Friday and want your programs on Saturday and Sunday to go to air.",[],{"_326":16092,"_264":328,"_329":16093,"_338":16107,"_340":341},"f684fe001961",[16094,16098,16103],{"_326":16095,"_264":333,"_334":16096,"_336":16097},"9935ae38346a",[],"You can change the default send range in the ",{"_326":16099,"_264":333,"_334":16100,"_336":16102},"f163519fdae0",[16101],"e9a8ce0e8729","Autopilot settings",{"_326":16104,"_264":333,"_334":16105,"_336":16106},"a777f00396c2",[],". You can also set up scheduled Autopilot sends as a fail-safe in case someone forgets to send it before leaving for the day. The KB article linked above goes over this in more detail. It's worth noting that if you send Autopilot for multiple days, but make changes to the schedule during the date range you've sent for, you'll need to send it again to commit those changes.",[16108],{"_326":16101,"_264":2157,"_2158":13683},{"_326":16110,"_264":328,"_329":16111,"_338":16116,"_340":537},"fea2179bbb4a",[16112],{"_326":16113,"_264":333,"_334":16114,"_336":16115},"005d0de22e9b",[],"Conclusion",[],{"_326":16118,"_264":328,"_329":16119,"_338":16133,"_340":341},"4bbdfbcc5069",[16120,16124,16129],{"_326":16121,"_264":333,"_334":16122,"_336":16123},"9bc8432148eb",[],"That's it! There's plenty more to dive into with Cablecast, so be sure to review the ",{"_326":16125,"_264":333,"_334":16126,"_336":16128},"d9bba9a4684b",[16127],"9ad010487aab","full length video",{"_326":16130,"_264":333,"_334":16131,"_336":16132},"42344c6a6309",[]," for more info on the other features within Cablecast.",[16134],{"_326":16127,"_264":2157,"_2158":2159},{"_326":16136,"_264":328,"_329":16137,"_338":16160,"_340":341},"598eb4d05e0f",[16138,16142,16147,16151,16156],{"_326":16139,"_264":333,"_334":16140,"_336":16141},"5c4b7afd772c",[],"If you have training time on your account, you can ",{"_326":16143,"_264":333,"_334":16144,"_336":16146},"1d14f5e8de2b",[16145],"9a4dd52ee518","book a 1:1 training session",{"_326":16148,"_264":333,"_334":16149,"_336":16150},"766ce0062a28",[]," with our Customer Success Team to go over any questions you may have about using Cablecast. If you don't have training hours but would like to purchase training time, please reach out to our ",{"_326":16152,"_264":333,"_334":16153,"_336":16155},"e685206edfde",[16154],"15f035dda7fd","Sales Team",{"_326":16157,"_264":333,"_334":16158,"_336":16159},"a8a49e8a251f",[]," for a quote.",[16161,16162],{"_326":16154,"_264":2157,"_2158":2383},{"_326":16145,"_264":2157,"_2158":2408},{"_475":16164,"_368":16165},"Understanding the Basics for Getting Up and Running with Cablecast",{"_268":2448,"_1722":2449},{"_264":12,"_271":16167},"understanding-the-basics-for-getting-up-and-running-with-cablecast","In this article, we'll do a high-level overview of the basics you'll need to know to get started with Cablecast as a new user.",{"_311":16170,"_268":16171,"_314":16172,"_403":16173,"_264":316,"_317":16176,"_319":16177,"_323":16178,"_380":1726,"_382":16929,"_383":381,"_1724":303,"_384":1726,"_12":16934,"_387":16936,"_389":16937,"_10":16930,"_397":1733},"2025-11-25T15:19:33Z","7579d81e-8c45-495a-922e-b4b8598d9481","VoNiSYfW3UAiwxp1bNGuYf",{"_405":16174},{"_407":16171,"_408":16175},"mC31IH6OXG2OB55kTDm6iD","2025-12-15T18:21:52Z",{"_321":1740},[16179,16187,16195,16203,16215,16227,16238,16250,16258,16278,16293,16312,16330,16346,16354,16358,16366,16374,16382,16390,16398,16406,16414,16430,16438,16446,16454,16470,16478,16486,16494,16502,16509,16517,16525,16533,16541,16549,16557,16565,16573,16581,16589,16597,16605,16613,16621,16629,16637,16645,16653,16661,16679,16695,16699,16720,16724,16739,16743,16757,16761,16769,16773,16781,16797,16814,16818,16826,16830,16846,16850,16858,16866,16874,16882,16890,16898,16913,16921],{"_326":16180,"_264":328,"_329":16181,"_338":16186,"_340":447},"893b70de6072",[16182],{"_326":16183,"_264":333,"_334":16184,"_336":16185},"8198d8e4c3f4",[],"What Needs To Be Migrated?",[],{"_326":16188,"_264":328,"_329":16189,"_338":16194,"_340":341},"b298c773039f",[16190],{"_326":16191,"_264":333,"_334":16192,"_336":16193},"dd4caed2be53",[],"When upgrading existing Cablecast hardware, particularly if you're upgrading the host server in the config, there are some important files that need to be migrated from the existing Cablecast server(s) to the new server(s).",[],{"_326":16196,"_264":328,"_329":16197,"_580":581,"_582":583,"_338":16202,"_340":341},"1b645a22dee1",[16198],{"_326":16199,"_264":333,"_334":16200,"_336":16201},"a2ec2251b493",[],"The Databases",[],{"_326":16204,"_264":328,"_329":16205,"_580":4005,"_582":583,"_338":16214,"_340":341},"72e8b6089db9",[16206,16210],{"_326":16207,"_264":333,"_334":16208,"_336":16209},"e114de479876",[458],"Cablecast40",{"_326":16211,"_264":333,"_334":16212,"_336":16213},"1ee836b6f1c2",[]," - Contains the Show Records and settings for Cablecast.",[],{"_326":16216,"_264":328,"_329":16217,"_580":4005,"_582":583,"_338":16226,"_340":341},"c1daf89750e0",[16218,16222],{"_326":16219,"_264":333,"_334":16220,"_336":16221},"ce260d8fcdb5",[458],"Frontdoor50",{"_326":16223,"_264":333,"_334":16224,"_336":16225},"450033913699",[]," - Contains your user accounts/passwords and other system configurations in FrontDoor.",[],{"_326":16228,"_264":328,"_329":16229,"_580":4005,"_582":583,"_338":16237,"_340":341},"8525f6219c14",[16230,16233],{"_326":16231,"_264":333,"_334":16232,"_336":2456},"b2b5ebabb8a5",[458],{"_326":16234,"_264":333,"_334":16235,"_336":16236},"e023ceff2590",[]," - Contains your CG Channel configurations for Cablecast CG (Note that the actual bulletins are not contained in the database).",[],{"_326":16239,"_264":328,"_329":16240,"_580":4005,"_582":583,"_338":16249,"_340":341},"2108129fb677",[16241,16245],{"_326":16242,"_264":333,"_334":16243,"_336":16244},"bdf6643ec5f4",[458],"Carousel40",{"_326":16246,"_264":333,"_334":16247,"_336":16248},"74aab656bec3",[]," - if an existing Carousel signage system is still going to be in use on the new system (Similar to the CablecastCG database, the Carousel40 database does not include the actual media/bulletins in Carousel).",[],{"_326":16251,"_264":328,"_329":16252,"_338":16257,"_340":341},"5580f103be06",[16253],{"_326":16254,"_264":333,"_334":16255,"_336":16256},"9b1365fb39dd",[],"The following items should be moved to the same path on the new host server:",[],{"_326":16259,"_264":328,"_329":16260,"_580":581,"_582":583,"_338":16277,"_340":341},"bf53e106166f",[16261,16265,16269,16273],{"_326":16262,"_264":333,"_334":16263,"_336":16264},"4fd3923576e9",[458],"E:\\TRMS\\SystemAssets",{"_326":16266,"_264":333,"_334":16267,"_336":16268},"5a85b14cf136",[]," - these are the thumbnails from the Show Records if the system is on Cablecast 7.5 or newer. Move the entire ",{"_326":16270,"_264":333,"_334":16271,"_336":16272},"e59cfda54f52",[490],"SystemAssets",{"_326":16274,"_264":333,"_334":16275,"_336":16276},"9738126f3e50",[]," folder.",[],{"_326":16279,"_264":328,"_329":16280,"_580":4005,"_582":583,"_338":16292,"_340":341},"4174a39912cb",[16281,16285,16289],{"_326":16282,"_264":333,"_334":16283,"_336":16284},"a964dd63b818",[],"If you're migrating from a system on Cablecast 7.4 or older, these are located in C:\\TRMS\\Web\\Cablecast\\WebFiles. Move the entire ",{"_326":16286,"_264":333,"_334":16287,"_336":16288},"38ea1cd5c852",[490],"WebFiles",{"_326":16290,"_264":333,"_334":16291,"_336":16276},"14230eb04aea",[],[],{"_326":16294,"_264":328,"_329":16295,"_580":581,"_582":583,"_338":16311,"_340":341},"28d872f56348",[16296,16300,16304,16308],{"_326":16297,"_264":333,"_334":16298,"_336":16299},"02c767abe6f3",[458],"C:\\TRMS\\Web\\CablecastCG\\Media",{"_326":16301,"_264":333,"_334":16302,"_336":16303},"36bc46384350",[]," - this is all of the bulletins/media for Cablecast CG. Move the entire ",{"_326":16305,"_264":333,"_334":16306,"_336":16307},"7a7c3a36b0c5",[490],"Media",{"_326":16309,"_264":333,"_334":16310,"_336":16276},"9e2eb23516a6",[],[],{"_326":16313,"_264":328,"_329":16314,"_580":581,"_582":583,"_338":16329,"_340":341},"0c3ae23ac6d3",[16315,16319,16323,16326],{"_326":16316,"_264":333,"_334":16317,"_336":16318},"9c8b033ca967",[458],"C:\\TRMS\\Web\\Carousel\\Media",{"_326":16320,"_264":333,"_334":16321,"_336":16322},"f5dfe72a3286",[]," - If Carousel is in use and will continue to be in use on the new system, this is all of the bulletins/media for Carousel. Move the entire ",{"_326":16324,"_264":333,"_334":16325,"_336":16307},"449cb17b40a1",[490],{"_326":16327,"_264":333,"_334":16328,"_336":16276},"140bee07ffaf",[],[],{"_326":16331,"_264":328,"_329":16332,"_580":581,"_582":583,"_338":16345,"_340":341},"48d40035c26a",[16333,16337,16341],{"_326":16334,"_264":333,"_334":16335,"_336":16336},"8bc349af7db2",[],"If there's a VOD component in the configuration, the entire ",{"_326":16338,"_264":333,"_334":16339,"_336":16340},"23933daa8a61",[490],"VODContent ",{"_326":16342,"_264":333,"_334":16343,"_336":16344},"d79c3f61fc69",[],"folder from the E drive should be moved to the E drive of the new VOD/Omni server.",[],{"_326":16347,"_264":328,"_329":16348,"_580":581,"_582":583,"_338":16353,"_340":341},"ec40e90275da",[16349],{"_326":16350,"_264":333,"_334":16351,"_336":16352},"7610337f68dd",[],"Any playback files should be moved from the existing video server(s) to the new video server(s), if those are also being upgraded.",[],{"_326":16355,"_264":433,"_323":16356,"_435":16357,"_437":438},"6c9e9aae7352","We recommend doing some housekeeping on your Carousel/Cablecast CG bulletins and media before migrating your content to the new host server. If you have any expired bulletins or media that you won't use again, delete those in advance, as it will speed up the process of exporting or migrating those files if you're not transferring files you don't need anymore.","A Note About Cablecast CG/Carousel Migrations",{"_326":16359,"_264":328,"_329":16360,"_338":16365,"_340":447},"c56bca30add3",[16361],{"_326":16362,"_264":333,"_334":16363,"_336":16364},"f4cc4edd7b46",[],"Which Tool Is Right For Me?",[],{"_326":16367,"_264":328,"_329":16368,"_338":16373,"_340":341},"d3b7cdb4cd96",[16369],{"_326":16370,"_264":333,"_334":16371,"_336":16372},"4b7202db8580",[],"There are two tools available for migrations. The recommended option if you're doing a full migration of databases, WebFiles, Captions, video files, etc., would be the Cablecast Migration Assistant. This tool will allow you to migrate your databases, WebFiles, and Cablecast CG/Carousel media, change any IPs, then run it again and move the necessary video files, all with an executable file that does most of the work for you.",[],{"_326":16375,"_264":328,"_329":16376,"_338":16381,"_340":341},"dec5ad585932",[16377],{"_326":16378,"_264":333,"_334":16379,"_336":16380},"bd8c0259ff42",[],"If, for some reason, you cannot make both the existing host server and the old host server available on the same network or need to manually move your video files over in advance so that the system can be cutover with playback immediately, the Database Migration tool would be the best option. You can manually move the necessary files via USB drive or another means, then export your databases and move those manually to the new host server. The Database Migration tool will still allow you to export your databases and then import and link them up on the new host server.",[],{"_326":16383,"_264":328,"_329":16384,"_338":16389,"_340":447},"ef51cc8e1fe5",[16385],{"_326":16386,"_264":333,"_334":16387,"_336":16388},"e070a230a4c4",[],"Cablecast Migration Assistant",[],{"_326":16391,"_264":328,"_329":16392,"_338":16397,"_340":341},"06fe0f3ffd2c",[16393],{"_326":16394,"_264":333,"_334":16395,"_336":16396},"96d9382683b9",[],"The Cablecast Migration Assistant tool will take care of moving all of the required files outlined above with a few simple steps using a Command prompt on both the old host server and the new.",[],{"_326":16399,"_264":328,"_329":16400,"_338":16405,"_340":537},"e2c069c4b767",[16401],{"_326":16402,"_264":333,"_334":16403,"_336":16404},"3d0a9bf20577",[],"Preparing the Old Host System",[],{"_326":16407,"_264":328,"_329":16408,"_338":16413,"_340":341},"fbb3fc3a8937",[16409],{"_326":16410,"_264":333,"_334":16411,"_336":16412},"85a07ac1899d",[],"First, identify the host server. Confirm that both the old system and the new are powered on and accessible on the same network. Make sure that you're logged into the servers with administrator access.",[],{"_326":16415,"_264":328,"_329":16416,"_338":16429,"_340":341},"eb4e5e82e287",[16417,16421,16425],{"_326":16418,"_264":333,"_334":16419,"_336":16420},"a7b605aa35e1",[],"Download and locate the MigrationToolClient.exe. Right click and choose ",{"_326":16422,"_264":333,"_334":16423,"_336":16424},"651db2f563c7",[490],"Run as Administrator, ",{"_326":16426,"_264":333,"_334":16427,"_336":16428},"3baa67f7cbc2",[],"then run the tool.",[],{"_326":16431,"_264":328,"_329":16432,"_338":16437,"_340":341},"94a211ba8a3a",[16433],{"_326":16434,"_264":333,"_334":16435,"_336":16436},"89bce7451b18",[],"The tool will run through the process of backing up databases and then broadcast on its IP. Leave the tool running and move over to the new host server.",[],{"_326":16439,"_264":328,"_329":16440,"_338":16445,"_340":537},"4f0a98a767f3",[16441],{"_326":16442,"_264":333,"_334":16443,"_336":16444},"251f2552fe1b",[],"Starting the Migration on the New Host Server",[],{"_326":16447,"_264":328,"_329":16448,"_338":16453,"_340":341},"9aba5bc1e16e",[16449],{"_326":16450,"_264":333,"_334":16451,"_336":16452},"433b26923431",[],"Make sure to uninstall Cablecast on the new host server. This is important so that the migration and database updates can run cleanly.",[],{"_326":16455,"_264":328,"_329":16456,"_338":16469,"_340":341},"15a489dff33e",[16457,16461,16465],{"_326":16458,"_264":333,"_334":16459,"_336":16460},"dfdc97fd17d7",[],"Download and locate the MigrationToolClient.exe on the new host server and CD into the extracted Migration Assistant directory. Add ",{"_326":16462,"_264":333,"_334":16463,"_336":16464},"7bb92ff7fae4",[490],"migrate ",{"_326":16466,"_264":333,"_334":16467,"_336":16468},"765cc38a733a",[],"to the end of the path.",[],{"_326":16471,"_264":328,"_329":16472,"_338":16477,"_340":341},"404a265e105d",[16473],{"_326":16474,"_264":333,"_334":16475,"_336":16476},"23d8f787db38",[],"The Migration Assistant will start and wait approximately 10 seconds to discover the broadcasted system. When prompted, select the detected old system. The tool will then:",[],{"_326":16479,"_264":328,"_329":16480,"_580":581,"_582":583,"_338":16485,"_340":341},"8a66956dd8d5",[16481],{"_326":16482,"_264":333,"_334":16483,"_336":16484},"bc4d1c5a7c20",[],"Mount the remote shares from the old system",[],{"_326":16487,"_264":328,"_329":16488,"_580":581,"_582":583,"_338":16493,"_340":341},"e89e13e99069",[16489],{"_326":16490,"_264":333,"_334":16491,"_336":16492},"8e533757472d",[],"restore the backed-up databases",[],{"_326":16495,"_264":328,"_329":16496,"_580":581,"_582":583,"_338":16501,"_340":341},"b522c38c1090",[16497],{"_326":16498,"_264":333,"_334":16499,"_336":16500},"cd084e2d445f",[],"Copy available content",[],{"_326":16503,"_264":328,"_329":16504,"_580":4005,"_582":583,"_338":16508,"_340":341},"cbbb1da234e3",[16505],{"_326":16506,"_264":333,"_334":16507,"_336":16288},"d62fbdd2eb6d",[],[],{"_326":16510,"_264":328,"_329":16511,"_580":4005,"_582":583,"_338":16516,"_340":341},"4eb57432029f",[16512],{"_326":16513,"_264":333,"_334":16514,"_336":16515},"489e35a3949c",[],"CG/Carousel media (if found)",[],{"_326":16518,"_264":328,"_329":16519,"_338":16524,"_340":341},"9fe2eadd9deb",[16520],{"_326":16521,"_264":333,"_334":16522,"_336":16523},"a8ca80f3ab09",[],"The tool will skip items that don't exist (E drive, CablecastCaptions, etc.).",[],{"_326":16526,"_264":328,"_329":16527,"_338":16532,"_340":537},"792fcbb41ee0",[16528],{"_326":16529,"_264":333,"_334":16530,"_336":16531},"60b21a64f92c",[],"Verify Copied Content",[],{"_326":16534,"_264":328,"_329":16535,"_338":16540,"_340":341},"512d7dc044d2",[16536],{"_326":16537,"_264":333,"_334":16538,"_336":16539},"a231ccafe880",[],"Once the Migration Assistant has completed, manually inspect destination folders to confirm:",[],{"_326":16542,"_264":328,"_329":16543,"_580":581,"_582":583,"_338":16548,"_340":341},"85f2e626aefb",[16544],{"_326":16545,"_264":333,"_334":16546,"_336":16547},"1a5eb9769985",[],"WebFiles were copied successfully",[],{"_326":16550,"_264":328,"_329":16551,"_580":581,"_582":583,"_338":16556,"_340":341},"4ab9c521812d",[16552],{"_326":16553,"_264":333,"_334":16554,"_336":16555},"12108fa86343",[],"CG or Carousel media landed in the expected directory",[],{"_326":16558,"_264":328,"_329":16559,"_338":16564,"_340":341},"822d0a5cc2b7",[16560],{"_326":16561,"_264":333,"_334":16562,"_336":16563},"fb2ca62e8ecf",[],"If you're planning to re-import CG channels later (if you're migrating from Carousel to CablecastCG), delete copied CG/Carousel media to avoid duplicate re-imports with the Clone tool.",[],{"_326":16566,"_264":328,"_329":16567,"_338":16572,"_340":341},"2acfd27bf9c7",[16568],{"_326":16569,"_264":333,"_334":16570,"_336":16571},"23fe737e73c6",[],"Confirm whether the old system used:",[],{"_326":16574,"_264":328,"_329":16575,"_580":581,"_582":583,"_338":16580,"_340":341},"b77c6d485a0a",[16576],{"_326":16577,"_264":333,"_334":16578,"_336":16579},"117b04ef04b1",[],"WebFiles vs ShowFiles",[],{"_326":16582,"_264":328,"_329":16583,"_580":581,"_582":583,"_338":16588,"_340":341},"fb544e48aabd",[16584],{"_326":16585,"_264":333,"_334":16586,"_336":16587},"4193213faf90",[],"Carousel vs Cablecast CG",[],{"_326":16590,"_264":328,"_329":16591,"_338":16596,"_340":537},"7145cbca3116",[16592],{"_326":16593,"_264":333,"_334":16594,"_336":16595},"f57540cca683",[],"Post-Migration Database Cleanup (Recommended)",[],{"_326":16598,"_264":328,"_329":16599,"_338":16604,"_340":341},"080cdf84d81c",[16600],{"_326":16601,"_264":333,"_334":16602,"_336":16603},"06ec985b57b5",[],"Open SQL Server Management Studio on the new host server.",[],{"_326":16606,"_264":328,"_329":16607,"_338":16612,"_340":341},"d31a476e88eb",[16608],{"_326":16609,"_264":333,"_334":16610,"_336":16611},"eb3041b198f1",[],"Review the restored database. If this was a migration from a pre-Cablecast 7.5 system, run the following script against the Cablecast40 database to confirm that the digital file tables have been cleared:",[],{"_326":16614,"_264":328,"_329":16615,"_338":16620,"_340":341},"531a64b7337f",[16616],{"_326":16617,"_264":333,"_334":16618,"_336":16619},"fefdd380252f",[1926],"SELECT count(*) FROM DigitalFiles",[],{"_326":16622,"_264":328,"_329":16623,"_338":16628,"_340":341},"c5619327ff6c",[16624],{"_326":16625,"_264":333,"_334":16626,"_336":16627},"f33ba1eacafb",[],"Update the Control Module Hosts table and change the host IP to 127.0.0.1. This ensures that services check in correctly and System Assets and WebFile/ShowFile migrations proceed properly.",[],{"_326":16630,"_264":328,"_329":16631,"_338":16636,"_340":537},"ebea67b93077",[16632],{"_326":16633,"_264":333,"_334":16634,"_336":16635},"9b21f9f55405",[],"Install Cablecast on the New System",[],{"_326":16638,"_264":328,"_329":16639,"_338":16644,"_340":341},"703cb168bc72",[16640],{"_326":16641,"_264":333,"_334":16642,"_336":16643},"656cce4b40eb",[],"Install the latest version of Cablecast on the new host server. During startup, the Database migrations will run migration, indexes rebuild, and System Assets and file migrations complete as needed.",[],{"_326":16646,"_264":328,"_329":16647,"_338":16652,"_340":447},"9273f86eff8b",[16648],{"_326":16649,"_264":333,"_334":16650,"_336":16651},"4c7ca942ee7d",[],"Database Migration Tool",[],{"_326":16654,"_264":328,"_329":16655,"_338":16660,"_340":537},"c3bc54159321",[16656],{"_326":16657,"_264":333,"_334":16658,"_336":16659},"6275d448c302",[],"Exporting Databases on the Existing Host Server",[],{"_326":16662,"_264":328,"_329":16663,"_338":16676,"_340":341},"2e9f16e51aac",[16664,16668,16672],{"_326":16665,"_264":333,"_334":16666,"_336":16667},"5c367286c152",[],"Our ",{"_326":16669,"_264":333,"_334":16670,"_336":16651},"37b4c469f4c0",[16671],"9bdb09ebb19a",{"_326":16673,"_264":333,"_334":16674,"_336":16675},"7c27c1a0048b",[]," simplifies the process of exporting and importing the databases from the old host server to the new.",[16677],{"_326":16671,"_264":2157,"_2158":16678},"https://trms.box.com/v/database-manager",{"_326":16680,"_264":328,"_329":16681,"_338":16694,"_340":341},"6ae94d7bac50",[16682,16686,16690],{"_326":16683,"_264":333,"_334":16684,"_336":16685},"4d725db3f873",[],"Download and extract the Database Migration Tool on the existing host server. Double-click ",{"_326":16687,"_264":333,"_334":16688,"_336":16689},"1b8da65dae5c",[490],"Database Manager.exe",{"_326":16691,"_264":333,"_334":16692,"_336":16693},"4d72ccd93194",[]," to launch the tool. ",[],{"_326":16696,"_264":367,"_368":16697},"f40d789a936c",{"_370":16698,"_264":266},"image-6f3458b3dc7e43c3ba256f290e0f1dd0c3474626-884x645-png",{"_326":16700,"_264":328,"_329":16701,"_338":16719,"_340":341},"eff5592c1638",[16702,16705,16709,16713,16716],{"_326":16703,"_264":333,"_334":16704,"_336":15691},"b16f420b10e3",[],{"_326":16706,"_264":333,"_334":16707,"_336":16708},"f6052b4d88ec",[490],"Basic",{"_326":16710,"_264":333,"_334":16711,"_336":16712},"3b243713d613",[]," tab of the tool, click ",{"_326":16714,"_264":333,"_334":16715,"_336":199},"4ebb7bee96b3",[490],{"_326":16717,"_264":333,"_334":16718,"_336":527},"e07fd12d9c3a",[],[],{"_326":16721,"_264":367,"_368":16722},"32dc0e191446",{"_370":16723,"_264":266},"image-6b67ec336cc4007c445e07b98dae50ec9b376e19-239x308-png",{"_326":16725,"_264":328,"_329":16726,"_338":16738,"_340":341},"fc0755e1fc15",[16727,16731,16734],{"_326":16728,"_264":333,"_334":16729,"_336":16730},"04c391ab25e2",[],"Select where you want the databases to be saved, then click ",{"_326":16732,"_264":333,"_334":16733,"_336":3486},"1ef06ddcb705",[490],{"_326":16735,"_264":333,"_334":16736,"_336":16737},"04f2b5211c2c",[],". Be sure that you're backing up the files to a location that has administrator/write permissions, such as the Downloads folder, or we prefer to create a MIGRATION folder on the E drive of the existing host server for all of the files that need to be moved to the new host server. ",[],{"_326":16740,"_264":367,"_368":16741},"8a97bf165c48",{"_370":16742,"_264":266},"image-6d58eb75d1391322e7ccb7956cca0679ccdff0cb-332x374-png",{"_326":16744,"_264":328,"_329":16745,"_338":16756,"_340":341},"849756f7fa69",[16746,16750,16753],{"_326":16747,"_264":333,"_334":16748,"_336":16749},"bcf78f392d4d",[],"You should see a notification that the databases were backed up successfully. Click ",{"_326":16751,"_264":333,"_334":16752,"_336":3486},"bfaf9063a8f5",[490],{"_326":16754,"_264":333,"_334":16755,"_336":527},"e1ff19374ea6",[],[],{"_326":16758,"_264":367,"_368":16759},"0690a4a40ee6",{"_370":16760,"_264":266},"image-128b045e5490b464f7acdb75689bd7e2ea203724-354x138-png",{"_326":16762,"_264":328,"_329":16763,"_338":16768,"_340":537},"2106e9edb6f2",[16764],{"_326":16765,"_264":333,"_334":16766,"_336":16767},"bbab10603b77",[],"Importing Databases on the New Host Server",[],{"_326":16770,"_264":433,"_323":16771,"_435":16772,"_437":6649},"352beddeb040","Prior to importing the databases on the new host server, be sure to remove Cablecast by going to Add/Remove Programs in Windows and removing the version of Cablecast that's currently installed.","Before Restoring Databases",{"_326":16774,"_264":328,"_329":16775,"_338":16780,"_340":341},"4e6db7e4df89",[16776],{"_326":16777,"_264":333,"_334":16778,"_336":16779},"24826ab834e8",[],"You'll want to copy your MIGRATION folder with all of the files outlined at the beginning of this article over to the new host server before proceeding with restoring the databases on the new host server. If VODContent or playback files are still transferring, that's ok, but SystemAssets and Cablecast CG/Carousel Media will need to be in place on the new system.",[],{"_326":16782,"_264":328,"_329":16783,"_338":16796,"_340":341},"aa5d91346fdb",[16784,16788,16792],{"_326":16785,"_264":333,"_334":16786,"_336":16787},"1be55d455a6e",[],"Download and extract the Database Migration Tool on the new host server. Double-click ",{"_326":16789,"_264":333,"_334":16790,"_336":16791},"298dce52c859",[490],"Database Manager.exe ",{"_326":16793,"_264":333,"_334":16794,"_336":16795},"2666e1d23422",[],"to launch the tool. Follow the same steps outlined above for opening the tool.",[],{"_326":16798,"_264":328,"_329":16799,"_338":16813,"_340":341},"606a1df5ce78",[16800,16803,16806,16809],{"_326":16801,"_264":333,"_334":16802,"_336":15691},"1139e9f616dd",[],{"_326":16804,"_264":333,"_334":16805,"_336":16708},"500797ffe8b8",[490],{"_326":16807,"_264":333,"_334":16808,"_336":16712},"8f19af8eff95",[],{"_326":16810,"_264":333,"_334":16811,"_336":16812},"a51340a67167",[490],"Open Backups...",[],{"_326":16815,"_264":367,"_368":16816},"fdc213aa7ab0",{"_370":16817,"_264":266},"image-d74e43bf9435359925060d5e9d27fe20362f7488-235x311-png",{"_326":16819,"_264":328,"_329":16820,"_338":16825,"_340":341},"cf676ed17e47",[16821],{"_326":16822,"_264":333,"_334":16823,"_336":16824},"60aed718d6e2",[],"Navigate to where you've copied your migration files and databases to on the new host server.",[],{"_326":16827,"_264":367,"_368":16828},"1c47ee5a32f8",{"_370":16829,"_264":266},"image-c694907cba541ec4b5843746abacaf98d993cb63-903x511-png",{"_326":16831,"_264":328,"_329":16832,"_338":16845,"_340":341},"87ab7ff7173a",[16833,16837,16841],{"_326":16834,"_264":333,"_334":16835,"_336":16836},"90417d15aa30",[],"You can shift+click all of the databases to restore them all at once, or you can restore individual databases. As each database is restored, you'll be prompted to indicate if you're sure you want to restore the database, which will overwrite the existing database. Click ",{"_326":16838,"_264":333,"_334":16839,"_336":16840},"1517273eaa4f",[490],"Yes",{"_326":16842,"_264":333,"_334":16843,"_336":16844},"2f194f509950",[]," to confirm.",[],{"_326":16847,"_264":367,"_368":16848},"de0c8f22e885",{"_370":16849,"_264":266},"image-e8858c8ed09bf08a8a446fba2c0c289661523de7-396x157-png",{"_326":16851,"_264":328,"_329":16852,"_338":16857,"_340":341},"645556790d7e",[16853],{"_326":16854,"_264":333,"_334":16855,"_336":16856},"67a51b355d5b",[],"Once the databases are restored and any SystemAssets/Cablecast CG Media is copied over to the correct location on the new host server, you can reinstall the latest version of Cablecast.",[],{"_326":16859,"_264":328,"_329":16860,"_338":16865,"_340":447},"45ca2c74df3e",[16861],{"_326":16862,"_264":333,"_334":16863,"_336":16864},"5b3c5432c30c",[],"IP Address of Host Server",[],{"_326":16867,"_264":328,"_329":16868,"_338":16873,"_340":341},"3fdf491ddd8c",[16869],{"_326":16870,"_264":333,"_334":16871,"_336":16872},"f74f7ce09765",[],"We recommend swapping the IP of the existing host server to the new host server. This is particularly helpful if there is an external address configured with Cablecast, as it will eliminate the need to reconfigure any firewall settings or repoint the external address to a different internal IP. It will also help ensure that things go more smoothly when launching Cablecast after the migration of the databases and media.",[],{"_326":16875,"_264":328,"_329":16876,"_338":16881,"_340":341},"84468490f405",[16877],{"_326":16878,"_264":333,"_334":16879,"_336":16880},"1fb471342b5f",[],"If swapping the IP address, this should be done before reinstalling Cablecast on the new host server.",[],{"_326":16883,"_264":328,"_329":16884,"_338":16889,"_340":447},"4a37926acfb7",[16885],{"_326":16886,"_264":333,"_334":16887,"_336":16888},"3379abe4dca4",[],"Carousel Migration to Cablecast CG",[],{"_326":16891,"_264":328,"_329":16892,"_338":16897,"_340":341},"e302b8e44edd",[16893],{"_326":16894,"_264":333,"_334":16895,"_336":16896},"0c7003f332ef",[],"If you are migrating from Carousel to Cablecast CG, you will not have a CablecastCG database to export on the existing host server and import onto the new host server. You also won't need to import your Carousel40 database on the new host server. Instead, you'll export your Carousel Channels using the Carousel Clone Tool on the desktop of the existing host server and import them into Cablecast CG using the Cablecast CG Clone Tool on the desktop of the new host server.",[],{"_326":16899,"_264":328,"_329":16900,"_338":16910,"_340":341},"faedf6043162",[16901,16906],{"_326":16902,"_264":333,"_334":16903,"_336":16905},"8c2c4720a673",[16904],"86f19dc6959c","This KB article",{"_326":16907,"_264":333,"_334":16908,"_336":16909},"0d70745b9400",[]," provides a detailed overview of how to migrate from Carousel to Cablecast CG.",[16911],{"_326":16904,"_264":2157,"_2158":16912},"https://support.cablecast.tv/s/articles/migrating-your-bulletin-board-from-carousel-to-cablecastcg",{"_326":16914,"_264":328,"_329":16915,"_338":16920,"_340":447},"a35391a649c8",[16916],{"_326":16917,"_264":333,"_334":16918,"_336":16919},"5e1aeafba2d2",[],"Next Steps After Restoring Databases",[],{"_326":16922,"_264":328,"_329":16923,"_338":16928,"_340":341},"90c05f0a1567",[16924],{"_326":16925,"_264":333,"_334":16926,"_336":16927},"ff9b2769625a",[],"Once you've restored the databases on the new host server and reinstalled Cablecast, you'll want to ensure that Cablecast is removed from the old host server. If Cablecast remains on that server, this can cause conflicts with the two host servers trying to control the video router, among other issues. You can also just shut down the old host servers if all of the files have been migrated.",[],{"_475":16930,"_368":16931},"Migrating Cablecast Data Between Servers",{"_268":16932,"_1722":16933},"image-25b6eee27effd99338ebdcaa016478a8ae1f5e22-1440x810-png","https://cdn.sanity.io/images/la244s84/production/25b6eee27effd99338ebdcaa016478a8ae1f5e22-1440x810.png",{"_264":12,"_271":16935},"migrating-cablecast-data-between-servers","This article goes over the process for migrating databases and other necessary files between servers when upgrading hardware in an existing Cablecast system.",[16938,16939,16941],{"_326":1732,"_264":393,"_394":1732,"_395":1732},{"_326":16940,"_264":393,"_394":16940,"_395":16940},"commissioning guide",{"_326":16942,"_264":393,"_394":16942,"_395":16942},"migration",{"_311":16944,"_268":16945,"_314":16946,"_403":16947,"_264":316,"_317":16950,"_319":16951,"_323":16952,"_380":1726,"_382":17212,"_383":381,"_1724":303,"_384":1726,"_12":17215,"_387":17217,"_389":17218,"_10":17221,"_397":17222},"2025-01-16T18:07:19Z","7653082f-a164-40a4-a832-d47ac7a11298","5Zmqeh0vfM7dLf5K4fyCRn",{"_405":16948},{"_407":16945,"_408":16949},"y5ON2uE4KYUv4rVKdQwvan","2025-08-12T14:40:33Z",{"_321":2481},[16953,16961,16969,16977,16985,16989,16996,17003,17019,17027,17035,17059,17069,17075,17083,17091,17103,17111,17117,17125,17131,17139,17147,17154,17160,17168,17174,17190,17198],{"_326":16954,"_264":328,"_329":16955,"_338":16960,"_340":422},"ccf1ccd10678",[16956],{"_326":16957,"_264":333,"_334":16958,"_336":16959},"d3579972d520",[],"Smart Summaries",[],{"_326":16962,"_264":328,"_329":16963,"_338":16968,"_340":341},"bbcf8db3e847",[16964],{"_326":16965,"_264":333,"_334":16966,"_336":16967},"2efe8dda9558",[],"Smart Summaries provide AI summarization technology to Cablecast VOD content. This article shows how to configure a Cablecast system to use Smart Summaries for meeting summarization and automatic VOD chaptering.",[],{"_326":16970,"_264":328,"_329":16971,"_338":16976,"_340":422},"f743624084f4",[16972],{"_326":16973,"_264":333,"_334":16974,"_336":16975},"06551dab78ec0",[],"System Requirements For Smart Summaries",[],{"_326":16978,"_264":328,"_329":16979,"_580":581,"_582":583,"_338":16984,"_340":341},"09add13a8968",[16980],{"_326":16981,"_264":333,"_334":16982,"_336":16983},"fae3134a2602",[],"Cablecast Video on Demand",[],{"_326":16986,"_264":433,"_323":16987,"_435":16988,"_437":438},"0d594a8f75e3","Smart Summaries is a subscription-based service. Please contact our Sales team for a quote or to get set up with a trial.","Subscription Requirement",{"_326":16990,"_264":328,"_329":16991,"_338":16995,"_340":341},"fd8f27989a08",[16992],{"_326":16993,"_264":333,"_334":16994,"_336":259},"398ee158b811",[],[],{"_326":16997,"_264":328,"_329":16998,"_338":17002,"_340":422},"631bdba7cd6e",[16999],{"_326":17000,"_264":333,"_334":17001,"_336":515},"e13027ffc3e6",[],[],{"_326":17004,"_264":328,"_329":17005,"_338":17018,"_340":341},"0bd8bd8f6594",[17006,17010,17014],{"_326":17007,"_264":333,"_334":17008,"_336":17009},"2c354fdb85cb",[],"Smart Summaries must first be tied to a Show Custom Field. By default, Smart Summaries are saved to the ",{"_326":17011,"_264":333,"_334":17012,"_336":17013},"d84a32891ef2",[458],"Comments",{"_326":17015,"_264":333,"_334":17016,"_336":17017},"959d01fcf15e",[]," Custom Field. 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Once they are deleted from Cablecast they are gone.","File Deletion Warning",{"_326":18540,"_264":328,"_329":18541,"_338":18546,"_340":341},"b8d8e454b79d",[18542],{"_326":18543,"_264":333,"_334":18544,"_336":18545},"9c10b05c053a",[],"When you're ready to delete your files it will depend upon if it is a VOD file or a playback file.",[],{"_326":18548,"_264":328,"_329":18549,"_580":581,"_582":583,"_338":18555,"_340":341},"152e437bc8c9",[18550],{"_326":18551,"_264":333,"_334":18552,"_336":18554},"89a696ad7970",[18553],"be7017b53fdf","Deleting VOD Files",[18556],{"_326":18553,"_264":2157,"_2158":18557},"https://support.cablecast.tv/s/articles/permanently-removing-files-from-the-vod",{"_326":18559,"_264":328,"_329":18560,"_580":581,"_582":583,"_338":18566,"_340":341},"9f8e5b96f6e4",[18561],{"_326":18562,"_264":333,"_334":18563,"_336":18565},"5a2245d2c085",[18564],"1f639b7546ba","Deleting Playback Files",[18567],{"_326":18564,"_264":2157,"_2158":18568},"https://support.cablecast.tv/s/articles/deleting-files-from-cablecast",{"_264":12,"_271":18570},"auto-pilot-message-drive-e-is-nearly-full","A list of articles to check out when you've received the Auto Pilot Message for your Drive E is near capacity.\n\nCablecast drives should be at least 20% free at all times for best performance. Drives will fill up over time. This article links to other articles to help with what to do when this happens, as well as lists procedures for best practices.",[18573],{"_326":1732,"_264":393,"_394":1732,"_395":1732},"Auto Pilot Message: Drive E is nearly full",146,{"_311":18577,"_268":18578,"_314":18579,"_264":316,"_317":18580,"_319":18581,"_323":18582,"_380":381,"_382":-5,"_383":381,"_384":1726,"_12":18649,"_387":18651,"_389":18652,"_10":18654,"_397":18655},"2024-08-28T19:01:50Z","7a740feb-8670-4a2a-abfd-0774332f410e","IZrPJ0KdVO8qEhMFzFSo4U","2025-04-11T11:53:06Z",{"_321":2745},[18583,18590,18593,18601,18605,18613,18617,18625,18629,18637,18641],{"_326":18584,"_264":328,"_329":18585,"_338":18589,"_340":341},"34a6d8e145c9",[18586],{"_326":18587,"_264":333,"_334":18588,"_336":259},"510730246785",[],[],{"_326":18591,"_370":18592,"_264":266},"2d0ef25ad18d","d17b7599-e2ea-4840-b76f-f8e7d8eba8c2",{"_326":18594,"_264":328,"_329":18595,"_338":18600,"_340":341},"1e6e5458bd04",[18596],{"_326":18597,"_264":333,"_334":18598,"_336":18599},"6bd9db3eab930",[],"Adding an additional reel to an existing Show Record or a new one is as easy as clicking the Add Reel Button in the Show Record.\n\nThis will allow you to choose the Format Type for the new reel, and set where the file or video location will come from.\n\nIn this example we're adding a reel to a new Show Record to allow for a disclaimer video to play before the main program every time this Show is scheduled to play.\n\n\n\nIn the Show Record scroll down to the Reels and click the Add Reel Button.\n",[],{"_326":18602,"_264":367,"_368":18603},"cda9cabcdbb3",{"_370":18604,"_264":266},"image-30c032b0542a9c203ee757c707aa750c7502f1b2-973x593-png",{"_326":18606,"_264":328,"_329":18607,"_338":18612,"_340":341},"904de7f94ed7",[18608],{"_326":18609,"_264":333,"_334":18610,"_336":18611},"c75f6630a432",[],"\n\nNext, we're selecting Video Server as we will be adding the existing file to the Show Record.\n\n",[],{"_326":18614,"_264":367,"_368":18615},"cdd5a585df6e",{"_370":18616,"_264":266},"image-a437a4591daa243ffef03f66fdbf043e5d5b4a17-454x173-png",{"_326":18618,"_264":328,"_329":18619,"_338":18624,"_340":341},"21887732f5a3",[18620],{"_326":18621,"_264":333,"_334":18622,"_336":18623},"10a7e36921d5",[],"\n\nThis will allow us to ensure that we have the Reels playing in the correct order.\n\nOnce we have the same file listed twice, (both as Reel 1 and Reel 2,) we go back to Reel 1 and click the Change button.\n\n",[],{"_326":18626,"_264":367,"_368":18627},"ddede57971f6",{"_370":18628,"_264":266},"image-0590233817639cbd578352ecf638117b0b617a75-998x398-png",{"_326":18630,"_264":328,"_329":18631,"_338":18636,"_340":341},"f7ca3ca5c8e3",[18632],{"_326":18633,"_264":333,"_334":18634,"_336":18635},"f9f0fd80dbe2",[],"\nNow we will change the file for Reel 1 to the Disclaimer video we've previously uploaded.\n\n",[],{"_326":18638,"_264":367,"_368":18639},"b7d7e2b09dd7",{"_370":18640,"_264":266},"image-747524878d58cba12d426649380045bc21f16512-600x178-png",{"_326":18642,"_264":328,"_329":18643,"_338":18648,"_340":341},"94869c5877e2",[18644],{"_326":18645,"_264":333,"_334":18646,"_336":18647},"a5a22afd4f96",[],"\n\nClick in the box then you can start typing for the file name and select the file from what pops up.",[],{"_264":12,"_271":18650},"how-to-add-reels-to-show-records","How to add reels to new and existing Show Records to allow for a intro/exit video",[18653],{"_326":1732,"_264":393,"_394":1732,"_395":1732},"Adding Reels to your Show Records",169,{"_311":18657,"_268":18658,"_314":18659,"_264":316,"_317":18660,"_319":18661,"_323":18662,"_380":1726,"_382":-5,"_383":381,"_384":1726,"_12":19090,"_387":19092,"_389":19093,"_10":19095,"_397":19096},"2024-10-15T20:54:36Z","7abda7c1-3e83-4b37-ad0f-e12b29462a7e","D9fCV9f59UZFiLIMM0dm5m","2025-04-11T11:00:09Z",{"_321":8784},[18663,18670,18678,18683,18687,18693,18701,18709,18717,18725,18733,18739,18743,18759,18766,18769,18777,18780,18788,18796,18803,18811,18815,18823,18827,18833,18837,18841,18849,18853,18861,18865,18873,18877,18885,18889,18897,18905,18909,18917,18920,18924,18932,18936,18944,18948,18956,18959,18967,18970,18978,18982,18990,18997,19000,19004,19012,19015,19023,19027,19035,19043,19047,19055,19059,19067,19071,19075,19083],{"_326":18664,"_264":328,"_329":18665,"_338":18669,"_340":422},"f9728bbb9a75",[18666],{"_326":18667,"_264":333,"_334":18668,"_336":10120},"23b84f8b1ab9",[],[],{"_326":18671,"_264":328,"_329":18672,"_338":18677,"_340":341},"74214c773580",[18673],{"_326":18674,"_264":333,"_334":18675,"_336":18676},"1f2e81c14e2e0",[],"This article covers the steps to configure a Cablecast system to use Active Directory for its Front door login. These steps should only need to be performed on the host system.",[],{"_326":10098,"_264":328,"_329":18679,"_338":18682,"_340":422},[18680],{"_326":10101,"_264":333,"_334":18681,"_336":6049},[],[],{"_326":18684,"_264":433,"_323":18685,"_435":18686,"_437":438},"de85f0999000","Please ensure these requirements are met before proceeding further","Before we begin",{"_326":10138,"_264":328,"_329":18688,"_580":581,"_582":583,"_338":18692,"_340":341},[18689],{"_326":10141,"_264":333,"_334":18690,"_336":18691},[],"An active platinum support contract.",[],{"_326":18694,"_264":328,"_329":18695,"_580":581,"_582":583,"_338":18700,"_340":341},"d192fca9ab1f",[18696],{"_326":18697,"_264":333,"_334":18698,"_336":18699},"19cb2123eb4c",[],"A Cablecast system with version 7.7 or newer.",[],{"_326":18702,"_264":328,"_329":18703,"_580":581,"_582":583,"_338":18708,"_340":341},"bbf2d7a28a17",[18704],{"_326":18705,"_264":333,"_334":18706,"_336":18707},"b8935b71b4f8",[],"The Windows system must be joined by the users IT staff to the active directory domain you want to use.",[],{"_326":18710,"_264":328,"_329":18711,"_580":581,"_582":583,"_338":18716,"_340":341},"8aef6503770f",[18712],{"_326":18713,"_264":333,"_334":18714,"_336":18715},"708fef222166",[],"An AD service account that is a standard user that does not expire or require password changes.",[],{"_326":18718,"_264":328,"_329":18719,"_580":581,"_582":583,"_338":18724,"_340":341},"49dad7bd1542",[18720],{"_326":18721,"_264":333,"_334":18722,"_336":18723},"55347db4c8b1",[],"The LDAP address of the active directory server.",[],{"_326":18726,"_264":328,"_329":18727,"_580":581,"_582":583,"_338":18732,"_340":341},"659580aa7cc6",[18728],{"_326":18729,"_264":333,"_334":18730,"_336":18731},"abfc26e2273e",[],"Determine if you're using Carousel, extra steps will be required.",[],{"_326":10149,"_264":328,"_329":18734,"_338":18738,"_340":537},[18735],{"_326":10152,"_264":333,"_334":18736,"_336":18737},[],"Configuring the Active Directory server.",[],{"_326":18740,"_264":433,"_323":18741,"_435":18742,"_437":904},"edcbb964ab27","Cablecast staff are unable to configure the active directory server.","The IT administrator must perform these steps on their AD server.",{"_326":18744,"_264":328,"_329":18745,"_338":18758,"_340":341},"00e24dd221ed",[18746,18750,18754],{"_326":18747,"_264":333,"_334":18748,"_336":18749},"c3aaef0f2a27",[],"The system administrator will need to create two security groups in the active directory domain that will be used for assigning permissions. The ",{"_326":18751,"_264":333,"_334":18752,"_336":18753},"f9ff1dc1d9ee",[458],"names of these groups are built-in and cannot be changed at this time. ",{"_326":18755,"_264":333,"_334":18756,"_336":18757},"63050c982b47",[],"These are",[],{"_326":18760,"_264":328,"_329":18761,"_338":18765,"_340":341},"0d4777954b28",[18762],{"_326":18763,"_264":333,"_334":18764,"_336":259},"5476ff13d292",[],[],{"_326":18767,"_264":1926,"_1926":18768},"740144076105","TRMS_USERS",{"_326":18770,"_264":328,"_329":18771,"_338":18776,"_340":341},"7fe1608d61fd",[18772],{"_326":18773,"_264":333,"_334":18774,"_336":18775},"2a9598e43768",[],"and",[],{"_326":18778,"_264":1926,"_1926":18779},"cd7971bf607a","TRMS_ADMINS",{"_326":18781,"_264":328,"_329":18782,"_338":18787,"_340":341},"dfe007ad281f",[18783],{"_326":18784,"_264":333,"_334":18785,"_336":18786},"f5be49736ef3",[],"Assigning active directory users to the TRMS_USERS group will grant them standard login permissions which can be altered in the frontdoor settings. Assigning users to the TRMS_ADMINS group will give users locked-in access to every part of the Cablecast/Carousel WebUI.",[],{"_326":18789,"_264":328,"_329":18790,"_338":18795,"_340":341},"4d13fe9ddbe5",[18791],{"_326":18792,"_264":333,"_334":18793,"_336":18794},"38e0e9fc2eef",[],"You need to create a standard user in the same OU as the users and groups you want to use. This account ideally should not expire or have password changes. It should not be assigned to the TRMS groups we created earlier.",[],{"_326":18797,"_264":328,"_329":18798,"_338":18802,"_340":341},"4d12a298b46b",[18799],{"_326":18800,"_264":333,"_334":18801,"_336":259},"95482d9b2b67",[],[],{"_326":18804,"_264":328,"_329":18805,"_338":18810,"_340":537},"e062b9fcd1f8",[18806],{"_326":18807,"_264":333,"_334":18808,"_336":18809},"c873ab9c2636",[],"Configuring IIS",[],{"_326":18812,"_264":433,"_323":18813,"_435":18814,"_437":3842},"c9e2aa068395","Only the host server needs to be configured with these steps.","What servers do I configure?",{"_326":18816,"_264":328,"_329":18817,"_338":18822,"_340":341},"fba3f725cea7",[18818],{"_326":18819,"_264":333,"_334":18820,"_336":18821},"26dfffcbeae6",[],"On the host system open and search for IIS in the bottom left-hand search pane.",[],{"_326":18824,"_264":367,"_368":18825},"e8223147c513",{"_370":18826,"_264":266},"image-58c1c7be8ae00336a74d6751ea5b788fd5e172d0-2032x1498-png",{"_326":10183,"_264":328,"_329":18828,"_338":18832,"_340":341},[18829],{"_326":10186,"_264":333,"_334":18830,"_336":18831},[],"Once that is done you'll be greeted with the IIS configuration Window. Left-click on the Application Pool page. Once that is open you'll need to highlight the Cablecast pool and then open the advanced settings.",[],{"_326":18834,"_264":433,"_323":18835,"_435":18836,"_437":6649},"504fc19e2db4","Repeat the same steps on the carousel application pool as well.","If you are using carousel",{"_326":18838,"_264":367,"_368":18839},"2ac5c7705559",{"_370":18840,"_264":266},"image-25f6d7a126112017cb2a06e38e04ecab2e3426ae-2011x1508-png",{"_326":18842,"_264":328,"_329":18843,"_338":18848,"_340":341},"b66db77a84e0",[18844],{"_326":18845,"_264":333,"_334":18846,"_336":18847},"114409df85fe",[],"Once that is done you'll need to scroll down to the identity field and open it as depicted below.",[],{"_326":18850,"_264":367,"_368":18851},"ad1befc524f3",{"_370":18852,"_264":266},"image-1ddc6f07b13d5ca5e580a253e28252591e31d0fe-1169x827-png",{"_326":18854,"_264":328,"_329":18855,"_338":18860,"_340":341},"78f9b15d0b50",[18856],{"_326":18857,"_264":333,"_334":18858,"_336":18859},"a8e260a72d35",[],"Click Custom Account and then Set.",[],{"_326":18862,"_264":367,"_368":18863},"d95e16627c54",{"_370":18864,"_264":266},"image-f25b25bf3f54b2f8c53349323dd13b78b54d1d40-664x375-png",{"_326":18866,"_264":328,"_329":18867,"_338":18872,"_340":341},"3f07f24012ea",[18868],{"_326":18869,"_264":333,"_334":18870,"_336":18871},"8260d44bb890",[],"Enter the credentials you've created for your service account and click OK.",[],{"_326":18874,"_264":367,"_368":18875},"963b8239d69e",{"_370":18876,"_264":266},"image-d4b631105de9cfb779f48a19aa4d98d98647cc46-752x596-png",{"_326":18878,"_264":328,"_329":18879,"_338":18884,"_340":341},"40fa6486c185",[18880],{"_326":18881,"_264":333,"_334":18882,"_336":18883},"c1a599024f49",[],"Recycle the app pool and ensure no errors occur. If you receive a failure message it likely means the credentials are wrong, the account could be locked/expired or the server cannot communicate with the domain.",[],{"_326":18886,"_264":367,"_368":18887},"a5ddb718e4c8",{"_370":18888,"_264":266},"image-cb1e10fc575e62406dd1994c29348c199f0bf760-1903x923-png",{"_326":18890,"_264":328,"_329":18891,"_338":18896,"_340":341},"0cb29c15386d",[18892],{"_326":18893,"_264":333,"_334":18894,"_336":18895},"08513628322f",[],"If you use Carousel repeat the same steps for the Carousel application pool.",[],{"_326":18898,"_264":328,"_329":18899,"_338":18904,"_340":537},"be68307899ac",[18900],{"_326":18901,"_264":333,"_334":18902,"_336":18903},"e97cad7a9f28",[],"Editing the Web configuration file",[],{"_326":18906,"_264":433,"_323":18907,"_435":18908,"_437":438},"300bc89680f1","Its recommended to keep a copy of the web.conf file in the event an error is made configuring the file.","Back up the web.config file",{"_326":18910,"_264":328,"_329":18911,"_338":18916,"_340":341},"99e0ed10053e",[18912],{"_326":18913,"_264":333,"_334":18914,"_336":18915},"529374580aec",[],"You will need to edit the root web.config for the next series of steps. Which can be found under ",[],{"_326":18918,"_264":1926,"_1926":18919},"c62392c8e31d","C:/TRMS/Web/web.config",{"_326":18921,"_264":367,"_368":18922},"505094500377",{"_370":18923,"_264":266},"image-b1c06f26e8c34d819cd1adaf88c3fd9fa430724f-1130x635-png",{"_326":18925,"_264":328,"_329":18926,"_338":18931,"_340":341},"682d62e264ef",[18927],{"_326":18928,"_264":333,"_334":18929,"_336":18930},"c795e87f2854",[],"You'll want to right-click and open the web.config file with Notepad.",[],{"_326":18933,"_264":367,"_368":18934},"c5a9169961fe",{"_370":18935,"_264":266},"image-4eb63dc6f15ed3d93a830c41d5e54e0f6c466d44-1188x1045-png",{"_326":18937,"_264":328,"_329":18938,"_338":18943,"_340":341},"cdac7a898e21",[18939],{"_326":18940,"_264":333,"_334":18941,"_336":18942},"06981b1d52ab",[],"Once the file is open, scroll down until you reach the following section.",[],{"_326":18945,"_264":367,"_368":18946},"5e205c17ebab",{"_370":18947,"_264":266},"image-3deedf40d1aeed082685334370d2620ec168a51e-2117x937-png",{"_326":18949,"_264":328,"_329":18950,"_338":18955,"_340":341},"77ac6099cd9c",[18951],{"_326":18952,"_264":333,"_334":18953,"_336":18954},"e073c53decdf",[],"Find the following code",[],{"_326":18957,"_264":1926,"_1926":18958},"87b159ac4863"," \n \n \n \n \n ",{"_326":18960,"_264":328,"_329":18961,"_338":18966,"_340":341},"cb35e8a14018",[18962],{"_326":18963,"_264":333,"_334":18964,"_336":18965},"11465dbf2101",[],"Replace the code above with the following",[],{"_326":18968,"_264":1926,"_1926":18969},"65c2529e9381","\n \n \n \n ",{"_326":18971,"_264":328,"_329":18972,"_338":18977,"_340":341},"e3246e5df8a3",[18973],{"_326":18974,"_264":333,"_334":18975,"_336":18976},"327eec8614ff",[],"This section should now look like the picture below.",[],{"_326":18979,"_264":367,"_368":18980},"4ea6452cfc61",{"_370":18981,"_264":266},"image-7940125e6f07472581c9de234204c6fd1c88ad92-2019x315-png",{"_326":18983,"_264":328,"_329":18984,"_338":18989,"_340":341},"9fcfa53ceac7",[18985],{"_326":18986,"_264":333,"_334":18987,"_336":18988},"dcb8277e9ded",[],"Next, you will need to move to the very bottom section and find the AD connection string line for the active directory.",[],{"_326":18991,"_264":328,"_329":18992,"_338":18996,"_340":341},"998897f9a1ba",[18993],{"_326":18994,"_264":333,"_334":18995,"_336":259},"aef2a456ed35",[],[],{"_326":18998,"_264":1926,"_1926":18999},"556a91f626c2","",{"_326":19001,"_264":367,"_368":19002},"56dc183a12f9",{"_370":19003,"_264":266},"image-f08863349b0f50b60f4ee41724d60d2d0a1810f6-1756x294-png",{"_326":19005,"_264":328,"_329":19006,"_338":19011,"_340":341},"874ecbe10a48",[19007],{"_326":19008,"_264":333,"_334":19009,"_336":19010},"cb01e37249e5",[],"Replace the LDAP address with your AD domain address, in my example, I'm using the local IP of the server.",[],{"_326":19013,"_264":1926,"_1926":19014},"71e616894b92","",{"_326":19016,"_264":328,"_329":19017,"_338":19022,"_340":341},"4a07535a50b1",[19018],{"_326":19019,"_264":333,"_334":19020,"_336":19021},"7e7d9af98087",[],"The connection string section will now look similar to this.",[],{"_326":19024,"_264":367,"_368":19025},"e415efb3c7d4",{"_370":19026,"_264":266},"image-866c9de5625e8a35708f0075886ab26760bc61d6-1742x154-png",{"_326":19028,"_264":328,"_329":19029,"_338":19034,"_340":341},"6af362c308b2",[19030],{"_326":19031,"_264":333,"_334":19032,"_336":19033},"04bdffa11d9e",[],"Save the configuration file, you may need to save it to the desktop or another location and then drop it in the web folder to replace it.",[],{"_326":19036,"_264":328,"_329":19037,"_338":19042,"_340":537},"d730cc48d07f",[19038],{"_326":19039,"_264":333,"_334":19040,"_336":19041},"db0a8fa82ed3",[],"Testing the configuration",[],{"_326":19044,"_264":433,"_323":19045,"_435":19046,"_437":6649},"49b07ff1c52f","It is imperative you clear your browser cache or you will receive an error from Frontdoor.","Clear your browser cache before continuing",{"_326":19048,"_264":328,"_329":19049,"_338":19054,"_340":341},"4f22b458be99",[19050],{"_326":19051,"_264":333,"_334":19052,"_336":19053},"0648ed4725a6",[],"After you clear your browser cache on your preferred browser you should be able to log into Frontdoor using your AD credentials assigned to one of the two user groups.",[],{"_326":19056,"_264":367,"_368":19057},"e88f3b11f890",{"_370":19058,"_264":266},"image-6f0d7cc86ddcbe8bf97744d3af0fb0b1b1460cce-1898x1081-png",{"_326":19060,"_264":328,"_329":19061,"_338":19066,"_340":341},"579d9050a155",[19062],{"_326":19063,"_264":333,"_334":19064,"_336":19065},"68247bb4701b",[],"You can check and see the status of other AD accounts that are added into the user groups under user management",[],{"_326":19068,"_264":367,"_368":19069},"a6d92925fe02",{"_370":19070,"_264":266},"image-0cfaabb094b5d733969fdfb007597f7fd1eceaa2-2593x557-png",{"_326":19072,"_264":367,"_368":19073},"5958f705b748",{"_370":19074,"_264":266},"image-1dcda1307256cd71672fce672b890b059daf419c-2360x383-png",{"_326":19076,"_264":328,"_329":19077,"_338":19082,"_340":341},"e565308d74c6",[19078],{"_326":19079,"_264":333,"_334":19080,"_336":19081},"058b98318e53",[],"After verifying you can load Cablecast and Carousel (if configured) you have completed the configuration successfully.",[],{"_326":19084,"_264":328,"_329":19085,"_338":19089,"_340":341},"421827e2a9b0",[19086],{"_326":19087,"_264":333,"_334":19088,"_336":259},"e2ffd6f0654a",[],[],{"_264":12,"_271":19091},"configuring-active-directory-for-frontdoorcablecast-login","This article covers the steps to configure a Cablecast system to use Active Directory for its Front door login.\n\n",[19094],{"_326":1732,"_264":393,"_394":1732,"_395":1732},"Configuring Cablecast/Frontdoor Login for use with Active Directory",189,{"_311":19098,"_268":19099,"_314":19100,"_403":19101,"_264":316,"_317":19104,"_319":19105,"_323":19106,"_380":381,"_382":19391,"_383":381,"_1724":2651,"_384":1726,"_12":19394,"_387":19396,"_389":19397,"_10":19113,"_397":1733},"2025-10-24T18:03:50Z","85e42c7b-c50a-4146-981c-0a1fdbec98f9","5zESrpsAYzy2AbSzOFKmld",{"_405":19102},{"_407":19099,"_408":19103},"S6rbQSpE8hwc7DpObP8J4C","2025-12-10T14:45:13Z",{"_321":2481},[19107,19115,19123,19131,19139,19147,19155,19161,19169,19175,19183,19189,19197,19203,19211,19219,19227,19233,19241,19247,19255,19263,19271,19279,19285,19293,19301,19307,19315,19323,19331,19337,19345,19353,19361,19367,19375,19383],{"_326":19108,"_264":328,"_329":19109,"_338":19114,"_340":422},"dbda8667b3b2",[19110],{"_326":19111,"_264":333,"_334":19112,"_336":19113},"f9d29988c409",[],"Speaker Identification in MediaScribe",[],{"_326":19116,"_264":328,"_329":19117,"_338":19122,"_340":341},"1d002d834a26",[19118],{"_326":19119,"_264":333,"_334":19120,"_336":19121},"7e0c01ee27af",[],"This MediaScribe feature allows you to tag known members of your community in past or uploaded recordings. These speakers can be attached to your Preset and are used to give speakers named labels during live meetings. This speaker data will also be saved to your recordings for more readable transcripts.",[],{"_326":19124,"_264":328,"_329":19125,"_338":19130,"_340":447},"ba39d0bbec0a",[19126],{"_326":19127,"_264":333,"_334":19128,"_336":19129},"e90debaeda53",[],"Identifying Known Speakers",[],{"_326":19132,"_264":328,"_329":19133,"_580":581,"_582":583,"_338":19138,"_340":341},"bbc5f714943e",[19134],{"_326":19135,"_264":333,"_334":19136,"_336":19137},"a8912eb023d0",[],"Pick a recording you would like to tag speakers in.",[],{"_326":19140,"_264":328,"_329":19141,"_580":4005,"_582":583,"_338":19146,"_340":341},"9b7902cc124b",[19142],{"_326":19143,"_264":333,"_334":19144,"_336":19145},"ea815741e621",[],"Files - \"My Awesome Recording\"",[],{"_326":19148,"_264":328,"_329":19149,"_580":581,"_582":583,"_338":19154,"_340":341},"3ba4d3286975",[19150],{"_326":19151,"_264":333,"_334":19152,"_336":19153},"96eba87ef591",[],"Hit \"Tag Speakers\" from the Speaker Information card.",[],{"_326":19156,"_264":474,"_475":19157,"_367":19158},"a3ab14d8cf23","Speaker Information Card",{"_264":367,"_368":19159},{"_370":19160,"_264":266},"image-0ba29e0cfad82139d0aa4b1c025055e98a0f32f3-649x293-png",{"_326":19162,"_264":328,"_329":19163,"_580":581,"_582":583,"_338":19168,"_340":341},"30b844e98c59",[19164],{"_326":19165,"_264":333,"_334":19166,"_336":19167},"fc0c7d4548fc",[],"The Assign Speakers Page breaks the recording's transcript up by speaker.",[],{"_326":19170,"_264":474,"_475":19171,"_367":19172},"7ce1527708ed","Assign Speakers Page",{"_264":367,"_368":19173},{"_370":19174,"_264":266},"image-364f6e8552b619320b140d5db9ab2f2c97da6373-986x740-png",{"_326":19176,"_264":328,"_329":19177,"_580":581,"_582":583,"_338":19182,"_340":341},"99f70dc6b04a",[19178],{"_326":19179,"_264":333,"_334":19180,"_336":19181},"dd1658f2bb37",[]," Expand one of the rows under \"Unassigned Speakers\" to view a transcript of events the speaker participated in.",[],{"_326":19184,"_264":474,"_475":19185,"_367":19186},"9f580e09db9b","Speaker Dialogue Segment",{"_264":367,"_368":19187},{"_370":19188,"_264":266},"image-2bb8df9d6676b8fa86e844760090084725ce4af3-978x398-png",{"_326":19190,"_264":328,"_329":19191,"_580":581,"_582":583,"_338":19196,"_340":341},"3f3cd64b2838",[19192],{"_326":19193,"_264":333,"_334":19194,"_336":19195},"e7df2fcc3569",[],"You can hit \"Preview\" to view the event during with video playback.",[],{"_326":19198,"_264":474,"_475":19199,"_367":19200},"d7c499b4108b","Video Clip of Dialogue Event",{"_264":367,"_368":19201},{"_370":19202,"_264":266},"image-b52919d053c15186586dcc96eef1f163d5e904d2-761x535-png",{"_326":19204,"_264":328,"_329":19205,"_580":581,"_582":583,"_338":19210,"_340":341},"28d2840d27d2",[19206],{"_326":19207,"_264":333,"_334":19208,"_336":19209},"2cc32fda9449",[],"Hit \"Create New\" on one of the rows to enter the speaker's information.",[],{"_326":19212,"_264":328,"_329":19213,"_580":4005,"_582":583,"_338":19218,"_340":341},"4d3354215bba",[19214],{"_326":19215,"_264":333,"_334":19216,"_336":19217},"c3110f1d285a",[],"\"Name\" is only used internally.",[],{"_326":19220,"_264":328,"_329":19221,"_580":4005,"_582":583,"_338":19226,"_340":341},"b39209877f53",[19222],{"_326":19223,"_264":333,"_334":19224,"_336":19225},"9d88afe703cb",[],"\"Label\" is what is displayed during live captioning and gets saved to the transcript files.",[],{"_326":19228,"_264":474,"_475":19229,"_367":19230},"8831d3c0443d","Create Speaker Form",{"_264":367,"_368":19231},{"_370":19232,"_264":266},"image-533e1c3b8e01e552e23cd2e48df08a9b480d063b-497x347-png",{"_326":19234,"_264":328,"_329":19235,"_580":581,"_582":583,"_338":19240,"_340":341},"7f99994e231a",[19236],{"_326":19237,"_264":333,"_334":19238,"_336":19239},"ff4c450e469c",[],"Hit \"Create\". The speaker event is moved to \"Assigned Speakers\". Any previously assigned speakers will also be listed in this section.",[],{"_326":19242,"_264":474,"_475":19243,"_367":19244},"62da9d114725","New Speaker with Changes Pending",{"_264":367,"_368":19245},{"_370":19246,"_264":266},"image-3ba3f9e457374463a74c7d701cac9399c1dad1b1-984x209-png",{"_326":19248,"_264":328,"_329":19249,"_580":581,"_582":583,"_338":19254,"_340":341},"6d05734db378",[19250],{"_326":19251,"_264":333,"_334":19252,"_336":19253},"f2afff008016",[],"You may also choose \"Replace\" for any Assigned or Unassigned speaker event.",[],{"_326":19256,"_264":328,"_329":19257,"_580":4005,"_582":583,"_338":19262,"_340":341},"bb27c081b9c4",[19258],{"_326":19259,"_264":333,"_334":19260,"_336":19261},"75049f529347",[],"Select a previously created speaker from the dropdown.",[],{"_326":19264,"_264":328,"_329":19265,"_580":4005,"_582":583,"_338":19270,"_340":341},"125ae14be4c4",[19266],{"_326":19267,"_264":333,"_334":19268,"_336":19269},"675e700cad8f",[],"You may assign the same speaker to multiple dialogue events across multiple recordings.",[],{"_326":19272,"_264":328,"_329":19273,"_580":581,"_582":583,"_338":19278,"_340":341},"1029bff55944",[19274],{"_326":19275,"_264":333,"_334":19276,"_336":19277},"ac5787bf498e",[],"Hit \"Save\". Any changes made will be applied. New speakers will be queued for audio processing and replaced speakers will be overwritten.",[],{"_326":19280,"_264":474,"_475":19281,"_367":19282},"2936a7421fd5","Speaker Information Card with One Identified Speaker",{"_264":367,"_368":19283},{"_370":19284,"_264":266},"image-5e9e7915d91d0accc711cb332c11c4e261def861-648x199-png",{"_326":19286,"_264":328,"_329":19287,"_338":19292,"_340":447},"947b64e43555",[19288],{"_326":19289,"_264":333,"_334":19290,"_336":19291},"3a3ae31bdc42",[],"Editing Speaker Information",[],{"_326":19294,"_264":328,"_329":19295,"_580":581,"_582":583,"_338":19300,"_340":341},"b7bbb02f89e3",[19296],{"_326":19297,"_264":333,"_334":19298,"_336":19299},"821e85fee881",[],"Navigate to Settings - Speakers.",[],{"_326":19302,"_264":474,"_475":19303,"_367":19304},"c20708e5b667","Speakers Tab in Settings",{"_264":367,"_368":19305},{"_370":19306,"_264":266},"image-f59334ca576c2b78a184d02482c3442e6e9ff02f-915x717-png",{"_326":19308,"_264":328,"_329":19309,"_580":581,"_582":583,"_338":19314,"_340":341},"5b2a0071152c",[19310],{"_326":19311,"_264":333,"_334":19312,"_336":19313},"f9dab151b285",[],"Hit the pencil icon to edit a speaker's information.",[],{"_326":19316,"_264":328,"_329":19317,"_580":581,"_582":583,"_338":19322,"_340":341},"754ba3f4efda",[19318],{"_326":19319,"_264":333,"_334":19320,"_336":19321},"bd5b96d32b5a",[],"Hit the trash icon to remove a speaker from the system.",[],{"_326":19324,"_264":328,"_329":19325,"_580":581,"_582":583,"_338":19330,"_340":341},"b382462a0166",[19326],{"_326":19327,"_264":333,"_334":19328,"_336":19329},"f561a46639c9",[],"The status of each speaker is displayed next to their name.",[],{"_326":19332,"_264":474,"_475":19333,"_367":19334},"a699e66d0e4b","Speaker in the Ready State",{"_264":367,"_368":19335},{"_370":19336,"_264":266},"image-16363f510359395aef9285cacf8e4ec9c0014b8e-158x52-png",{"_326":19338,"_264":328,"_329":19339,"_338":19344,"_340":447},"8879bb0bacf8",[19340],{"_326":19341,"_264":333,"_334":19342,"_336":19343},"7e445888e1c4",[],"Assigning Speakers to a Preset",[],{"_326":19346,"_264":328,"_329":19347,"_580":581,"_582":583,"_338":19352,"_340":341},"f170b4e3d0b9",[19348],{"_326":19349,"_264":333,"_334":19350,"_336":19351},"0a841a1a1746",[],"Navigate to Settings - Presets - \"My Preset\" - Speakers",[],{"_326":19354,"_264":328,"_329":19355,"_580":581,"_582":583,"_338":19360,"_340":341},"81ed4871fb12",[19356],{"_326":19357,"_264":333,"_334":19358,"_336":19359},"b66a199dd056",[],"Use the checkboxes to assign and un-assign speakers from a Preset.",[],{"_326":19362,"_264":474,"_475":19363,"_367":19364},"3d78a27c6478","Assign Speakers to a Preset in the Speakers Tab",{"_264":367,"_368":19365},{"_370":19366,"_264":266},"image-e82952615648f022da17e832701914c6ef730ac9-781x714-png",{"_326":19368,"_264":328,"_329":19369,"_580":581,"_582":583,"_338":19374,"_340":341},"afe43ca3d7b2",[19370],{"_326":19371,"_264":333,"_334":19372,"_336":19373},"d134fad4da81",[],"Once a speaker is assigned to a Preset, their label will be displayed when speaking during a live meeting.",[],{"_326":19376,"_264":328,"_329":19377,"_338":19382,"_340":447},"416915d6e11f",[19378],{"_326":19379,"_264":333,"_334":19380,"_336":19381},"86b7b0ee0032",[],"Under the Hood",[],{"_326":19384,"_264":328,"_329":19385,"_338":19390,"_340":341},"97c5e22ea58d",[19386],{"_326":19387,"_264":333,"_334":19388,"_336":19389},"a0c2fc10dac9",[],"It is important to mention that no audio data is stored within the speaker identification pipeline. Once you tag a speaker in a clip, the audio data is sent to Speechmatics for processing. They return to us a hashed key value (or multiple) that represents the speaker being processed. We then send this key, and any others in the Preset, back to them during live transcription. Speechmatics compares the speaker keys it generates with the keys we send up. When a match is found, the speaker's generic label (S1, S2, etc.) is swapped for the name we tagged.",[],{"_475":19392,"_368":19393},"How To: Speaker Identification in MediaScribe",{"_268":2645,"_1722":2646},{"_264":12,"_271":19395},"speaker-identification-in-mediascribe","Learn how to identify and tag speakers in your MediaScribe content so known members of your community are given proper names in the closed captioning of your live meetings.",[19398,19399,19401,19402],{"_326":2657,"_264":393,"_394":2657,"_395":2657},{"_326":19400,"_264":393,"_394":19400,"_395":19400},"speaker identification",{"_326":15755,"_264":393,"_394":15755,"_395":15755},{"_326":1732,"_264":393,"_394":1732,"_395":1732},{"_311":19404,"_268":19405,"_314":19406,"_264":316,"_317":19407,"_319":19408,"_323":19409,"_380":381,"_382":19872,"_383":381,"_2647":19877,"_1724":303,"_384":381,"_12":19879,"_387":19881,"_389":19882,"_10":19889,"_397":19890},"2025-02-27T20:13:31Z","862d9e58-5bac-4f40-bd67-ade31d52e313","v1N2wBpLqoO2Q3HXueXCHA","2025-05-23T13:54:49Z",{"_321":3077},[19410,19417,19432,19440,19448,19456,19464,19472,19480,19488,19496,19504,19510,19525,19533,19541,19548,19552,19560,19568,19579,19588,19598,19606,19617,19625,19634,19642,19650,19665,19680,19698,19705,19713,19725,19739,19755,19766,19779,19793,19804,19815,19826,19839,19851,19858,19865],{"_326":19411,"_264":328,"_329":19412,"_338":19416,"_340":447},"a16131a8544d",[19413],{"_326":19414,"_264":333,"_334":19415,"_336":11},"dcf4d9ebaa42",[],[],{"_326":19418,"_264":328,"_329":19419,"_338":19431,"_340":341},"7277599f70d9",[19420,19424,19427],{"_326":19421,"_264":333,"_334":19422,"_336":19423},"2d9e518072d3",[],"Starting in ",{"_326":19425,"_264":333,"_334":19426,"_336":4425},"08147cbdad1f",[458],{"_326":19428,"_264":333,"_334":19429,"_336":19430},"738a04a5e161",[],", we've updated the Internet Channels feature to align with Web Content & Accessibility Guidelines (WCAG) and the Adults with Disabilities Act (ADA). These improvements help you deliver content to your communities while ensuring compliance.",[],{"_326":19433,"_264":328,"_329":19434,"_338":19439,"_340":447},"0ec4c1f55a95",[19435],{"_326":19436,"_264":333,"_334":19437,"_336":19438},"bbaa9fb08315",[],"We Are Not Your Lawyer",[],{"_326":19441,"_264":328,"_329":19442,"_338":19447,"_340":341},"e09b896f619d",[19443],{"_326":19444,"_264":333,"_334":19445,"_336":19446},"207a05ae8e71",[],"This article is intended to be a guide and a reference to Cablecast and how we are applying WCAG in accordance with ADA requirements to our public Internet Channels.",[],{"_326":19449,"_264":328,"_329":19450,"_338":19455,"_340":341},"7eed65b3b870",[19451],{"_326":19452,"_264":333,"_334":19453,"_336":19454},"27f80026ecfa",[],"We recommend that you partner with legal counsel or a web accessibility specialist to have a better understanding of what requirements need to be met by your organization.",[],{"_326":19457,"_264":328,"_329":19458,"_338":19463,"_340":447},"8cb6a5ae2ed5",[19459],{"_326":19460,"_264":333,"_334":19461,"_336":19462},"7b60713c7b26",[],"WCAG? ADA? 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Since these sites are publicly available to your viewers, we've made changes in Cablecast 7.9 so that they are WCAG 2.1 compliant in accordance with ADA.",[],{"_326":19542,"_264":328,"_329":19543,"_338":19547,"_340":341},"39248ad1614f",[19544],{"_326":19545,"_264":333,"_334":19546,"_336":259},"be1df6ed0a0e",[],[],{"_326":19549,"_264":433,"_323":19550,"_435":19551,"_437":438},"f52716a27e86","In order to utilize Accessible Internet Channels, you will need a free update to Cablecast 7.9. 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In this example, I'm using an inactive test account. Click on one of the live bars under the RTMP servers to get to the Cablecast RTMP dashboard.",[],{"_326":20920,"_264":328,"_329":20921,"_338":20925,"_340":341},"3724b4d8a1d3",[20922],{"_326":20923,"_264":333,"_334":20924,"_336":259},"c9435daa9717",[],[],{"_326":20927,"_264":367,"_368":20928},"a308458e49ef",{"_370":20929,"_264":266},"image-99d07a47df7c7d3cc1c66282497c54111139de4a-2672x1194-png",{"_326":20931,"_264":433,"_323":20932,"_435":20933,"_437":6649},"6802aef2d080","Make sure the customer is not streaming live events or is OK with the RTMP instance being temporarily unavailable. As this will stop their streams.","Make sure no live events are streaming",{"_326":20935,"_264":328,"_329":20936,"_338":20941,"_340":341},"123db13b8b3c",[20937],{"_326":20938,"_264":333,"_334":20939,"_336":20940},"bedeb306d113",[],"Once you have the Cablecast RTMP dashboard open look for the \"Enable HLS\" at the top. 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You simply need to copy the playback URL and alter it to make it work.",[],{"_326":20998,"_264":328,"_329":20999,"_338":21004,"_340":341},"7e85db689be0",[21000],{"_326":21001,"_264":333,"_334":21002,"_336":21003},"ae9f378fa8c6",[],"The best way is to replace the rtmp:// with http:// then put /hls/ after the domain name then add .m3u8 at the end of the playback URL. 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",{"_326":21658,"_264":333,"_334":21659,"_336":21660},"74696c2bd7462",[458],"host machine",{"_326":21662,"_264":333,"_334":21663,"_336":21664},"74696c2bd7463",[]," running the Frontdoor software.",[],{"_326":21667,"_264":328,"_329":21668,"_580":581,"_582":710,"_338":21688,"_340":341},"029ebc8c09a3",[21669,21673,21677,21681,21685],{"_326":21670,"_264":333,"_334":21671,"_336":21672},"0fb16fe654610",[],"Ensure that ",{"_326":21674,"_264":333,"_334":21675,"_336":21676},"0fb16fe654611",[458],"all servers with Cablecast installed",{"_326":21678,"_264":333,"_334":21679,"_336":21680},"0fb16fe654612",[]," are set to the ",{"_326":21682,"_264":333,"_334":21683,"_336":21684},"0fb16fe654613",[458],"same timezone",{"_326":21686,"_264":333,"_334":21687,"_336":527},"0fb16fe654614",[],[],{"_326":21690,"_264":328,"_329":21691,"_338":21696,"_340":537},"fc90d9aa9c6f",[21692],{"_326":21693,"_264":333,"_334":21694,"_336":21695},"9b892c4f31d50",[458],"How to Change the Timezone in Windows:",[],{"_326":21698,"_264":328,"_329":21699,"_580":581,"_582":710,"_338":21719,"_340":341},"7b17fe3ee523",[21700,21704,21708,21712,21715],{"_326":21701,"_264":333,"_334":21702,"_336":21703},"29346b0845ab0",[],"Open the ",{"_326":21705,"_264":333,"_334":21706,"_336":21707},"29346b0845ab1",[458],"Start Menu",{"_326":21709,"_264":333,"_334":21710,"_336":21711},"29346b0845ab2",[]," and click ",{"_326":21713,"_264":333,"_334":21714,"_336":239},"29346b0845ab3",[458],{"_326":21716,"_264":333,"_334":21717,"_336":21718},"29346b0845ab4",[]," (⚙️).",[],{"_326":21721,"_264":328,"_329":21722,"_580":581,"_582":710,"_338":21740,"_340":341},"543f8ac374c9",[21723,21726,21730,21733,21737],{"_326":21724,"_264":333,"_334":21725,"_336":20000},"cdeea83f726a0",[],{"_326":21727,"_264":333,"_334":21728,"_336":21729},"cdeea83f726a1",[458],"Time & Language",{"_326":21731,"_264":333,"_334":21732,"_336":4555},"cdeea83f726a2",[],{"_326":21734,"_264":333,"_334":21735,"_336":21736},"cdeea83f726a3",[458],"Date & Time",{"_326":21738,"_264":333,"_334":21739,"_336":527},"cdeea83f726a4",[],[],{"_326":21742,"_264":328,"_329":21743,"_580":581,"_582":710,"_338":21755,"_340":341},"84b02712cb05",[21744,21747,21751],{"_326":21745,"_264":333,"_334":21746,"_336":8326},"0d5e3dbdb7420",[],{"_326":21748,"_264":333,"_334":21749,"_336":21750},"0d5e3dbdb7421",[458],"Time Zone",{"_326":21752,"_264":333,"_334":21753,"_336":21754},"0d5e3dbdb7422",[],", select the correct timezone from the dropdown menu.",[],{"_326":21757,"_264":328,"_329":21758,"_580":581,"_582":710,"_338":21763,"_340":341},"63f11d3a4339",[21759],{"_326":21760,"_264":333,"_334":21761,"_336":21762},"b4b5ffed60f10",[],"Restart any system on which you change the time zone.",[],{"_326":21765,"_264":328,"_329":21766,"_338":21770,"_340":341},"5ac802190345",[21767],{"_326":21768,"_264":333,"_334":21769,"_336":259},"bc0bc45b3798",[],[],{"_326":21772,"_264":367,"_368":21773},"f5575a5ba64d",{"_370":21774,"_264":266},"image-5ee31cbad347871ab533e333f48caaf1fce6fb16-2090x888-jpg",{"_264":12,"_271":21776},"cannot-read-properties-of-undefined","If you see a \"Cannot read properties of undefined\" error in the UI, check that all systems running Cablecast and Frontdoor software are set to the same, supported timezone. Even if the time appears correct, an unsupported timezone can cause this issue.\n\nTo update the timezone in Windows:\n\nGo to Settings > Time & Language > Date & Time and select the correct timezone.\nEnsure all relevant machines use the same timezone to prevent errors.","Cannot read properties of undefined",65,{"_311":21781,"_268":21782,"_314":21783,"_264":316,"_317":21784,"_319":21785,"_323":21786,"_380":381,"_382":-5,"_383":381,"_384":381,"_12":21868,"_387":21870,"_389":21871,"_10":21876,"_397":21877},"2025-01-16T16:40:36Z","929eaa0d-ea9a-4088-b3d6-518943980c30","D9fCV9f59UZFiLIMM6x1iz","2025-04-11T17:27:34Z",{"_321":2745},[21787,21795,21803,21807,21813],{"_326":21788,"_264":328,"_329":21789,"_338":21794,"_340":341},"96f154c1019a",[21790],{"_326":21791,"_264":333,"_334":21792,"_336":21793},"3ee4374d8468",[],"The settings are still the same as before, but now they’re organized in a new layout with tabs that separate the different sections. It’s just a fresh way to access what used to be in the panel next to the schedule.",[],{"_326":21796,"_264":328,"_329":21797,"_338":21802,"_340":341},"274640e57d92",[21798],{"_326":21799,"_264":333,"_334":21800,"_336":21801},"154cb2dc788b",[],"To get to the Scheduled Event Details panel, click the pencil (edit) icon to the far right of the scheduled run.",[],{"_326":21804,"_264":367,"_368":21805},"63962eec49e7",{"_370":21806,"_264":266},"image-35c3c73f5aa48b774a723206925dbeb994276db3-1848x911-png",{"_326":21808,"_264":474,"_475":21809,"_367":21810},"b2b9e3ca3eb3","Scheduling Events Settings Panel ",{"_264":367,"_368":21811},{"_370":21812,"_264":266},"image-c2b9f51c7f509bbd91c9eb55052de0f0678253aa-978x674-png",{"_326":21814,"_264":328,"_329":21815,"_338":21867,"_340":341},"6f0663f680df",[21816,21820,21824,21828,21832,21836,21840,21844,21848,21852,21856,21860,21863],{"_326":21817,"_264":333,"_334":21818,"_336":21819},"8210be448bc8",[],"The Panel is broken down into tab groups for the different aspects of your Scheduled Event.\n\n",{"_326":21821,"_264":333,"_334":21822,"_336":21823},"8c5bb3a34ef6",[458],"Run Details: ",{"_326":21825,"_264":333,"_334":21826,"_336":21827},"1f5a6e23ba30",[],"Choose your Show ID to play for manual events, set it's start time, will the event be locked (not able to be bumped from its start time) and will it be CG Exempt (unable to have crawls, bugs over the program video, and not reported in the schedule for a viewer).\n\n",{"_326":21829,"_264":333,"_334":21830,"_336":21831},"042b99c236d0",[458],"DSK Settings:",{"_326":21833,"_264":333,"_334":21834,"_336":21835},"b4b62e41020e",[]," The same settings you would find within a Show Record. Will there be a Text-bug, or a crawl specific to this program.\n\n",{"_326":21837,"_264":333,"_334":21838,"_336":21839},"6d67931bad11",[458],"Record Settings:",{"_326":21841,"_264":333,"_334":21842,"_336":21843},"2bf32bdcf07e",[]," Do you wish to record the program. Which device will it be recorded on (Destination), Where is the (Source) video coming from. How long should the recording run, when does the recording start.\n\n",{"_326":21845,"_264":333,"_334":21846,"_336":21847},"e5ba1f0f4f56",[458],"Caption Settings:",{"_326":21849,"_264":333,"_334":21850,"_336":21851},"853fb587f27f",[]," If you're using Cablecast Cloud Services for captions or another 3rd party device for your captioning needs.\nhttps://support.cablecast.tv/s/articles/closed-captioning-with-cablecast-cloud-services\n\n",{"_326":21853,"_264":333,"_334":21854,"_336":21855},"8dadd8be3ca4",[458],"Network Broadcast Settings: ",{"_326":21857,"_264":333,"_334":21858,"_336":21859},"fcf1eab468f2",[],"Stream the program to YouTube Live.\nhttps://support.cablecast.tv/s/articles/getting-started-with-social-streaming-in-cablecast-78\n\nAt the bottom of the page you'll also see ",{"_326":21861,"_264":333,"_334":21862,"_336":3100},"0071da968e5e",[458],{"_326":21864,"_264":333,"_334":21865,"_336":21866},"45cdd5cd2483",[],", here you can assign a Control Room to the event.\nhttps://support.cablecast.tv/s/articles/getting-started-with-control-rooms-in-cablecast-78",[],{"_264":12,"_271":21869},"cablecast-settings-schedule-events-panel","In Cablecast 7.8.4 the Settings Panel for Scheduling Events changed from a side panel to the Schedule page to a redesign in clean panel overlay to the Schedule window.\n\nThis guide walks through the settings of each tab and links to other Knowledge Base articles which cover the additional features.",[21872,21873,21874,21875],{"_326":1732,"_264":393,"_394":1732,"_395":1732},{"_326":3155,"_264":393,"_394":3155,"_395":3155},{"_326":392,"_264":393,"_394":392,"_395":392},{"_326":2470,"_264":393,"_394":2470,"_395":2470},"Cablecast Settings: Schedule Events Panel",117,{"_311":21879,"_268":21880,"_314":21881,"_264":316,"_317":21882,"_319":21883,"_323":21884,"_380":1726,"_382":-5,"_383":381,"_384":1726,"_12":22127,"_387":22129,"_389":22130,"_10":22132,"_397":22133},"2024-10-29T21:30:26Z","949eea09-75e0-4597-a815-a70a8ff32ef4","QMVkWzcvcolX4yVIBlHEGN","2025-04-07T20:12:32Z",{"_321":2745},[21885,21893,21901,21909,21916,21920,21928,21936,21944,21948,21955,21959,21967,21975,21979,21987,21995,21999,22007,22015,22019,22026,22034,22041,22045,22053,22060,22064,22071,22079,22086,22089,22097,22105,22113,22120],{"_326":21886,"_264":328,"_329":21887,"_338":21892,"_340":568},"cf8e82ac32c3",[21888],{"_326":21889,"_264":333,"_334":21890,"_336":21891},"d7f4166122360",[],"File Indexing (Processing Stage)",[],{"_326":21894,"_264":328,"_329":21895,"_338":21900,"_340":341},"6b17fdae403a",[21896],{"_326":21897,"_264":333,"_334":21898,"_336":21899},"57ddc737c184",[],"As a asset (file) is finished uploading Cablecast's UI then discovers the asset. The processing stage can take 2-4 minutes depending upon the size of the file, and will generate the thumbnails and gather information of the file.",[],{"_326":21902,"_264":328,"_329":21903,"_338":21908,"_340":341},"17959f7b7003",[21904],{"_326":21905,"_264":333,"_334":21906,"_336":21907},"c6578badbdf2",[],"This stage shows with a gray bar: Processing.",[],{"_326":21910,"_264":328,"_329":21911,"_338":21915,"_340":341},"7c64754eb248",[21912],{"_326":21913,"_264":333,"_334":21914,"_336":259},"233e98478d4c",[],[],{"_326":21917,"_264":367,"_368":21918},"bbf18f80fe16",{"_370":21919,"_264":266},"image-875667fedae429fd18b3580e56dce964085c1771-91x25-png",{"_326":21921,"_264":328,"_329":21922,"_338":21927,"_340":341},"4665149cdbae",[21923],{"_326":21924,"_264":333,"_334":21925,"_336":21926},"272b6fbf6dd0",[],"This is an overview of what the system is doing in the background. The time it takes for each process to finish will depend on each individual file.",[],{"_326":21929,"_264":328,"_329":21930,"_338":21935,"_340":341},"79d5db142e30",[21931],{"_326":21932,"_264":333,"_334":21933,"_336":21934},"8c2a4bb892e7",[],"1. Upload and File Check",[],{"_326":21937,"_264":328,"_329":21938,"_338":21943,"_340":341},"708d513333c9",[21939],{"_326":21940,"_264":333,"_334":21941,"_336":21942},"e57ec31a0362",[],"The file will show its process of upload with a blue bar across the bottom of the Assets page. While files are uploading please do not navigate away from this page.",[],{"_326":21945,"_264":433,"_323":21946,"_435":21947,"_437":3842},"efdd501ca256","Asset Monitor discovers the asset. At this point it would appear in the UI. TIME: 0s","Uploading and File Check",{"_326":21949,"_264":328,"_329":21950,"_338":21954,"_340":341},"3c3ca5f22520",[21951],{"_326":21952,"_264":333,"_334":21953,"_336":259},"78240658dd4f0",[],[],{"_326":21956,"_264":433,"_323":21957,"_435":21958,"_437":438},"88a85740fab3","An Asset can show as Valid after uploading and before starting to index the file. Be sure to give the asset time to go through all of the stages before trying to Reindex.","An Asset can show as Valid just before going into the indexing process",{"_326":21960,"_264":328,"_329":21961,"_338":21966,"_340":341},"27de1e534c48",[21962],{"_326":21963,"_264":333,"_334":21964,"_336":21965},"d0410c0e27f4",[],"2. Discovering Stage",[],{"_326":21968,"_264":328,"_329":21969,"_338":21974,"_340":341},"22187542073a",[21970],{"_326":21971,"_264":333,"_334":21972,"_336":21973},"06785b6e55170",[],"The asset is discovered. This then starts the processing stage where the file will be indexed, creating thumbnails and generating media data/info for the asset.\n",[],{"_326":21976,"_264":433,"_323":21977,"_435":21978,"_437":3842},"c0dc069a3282","This could be delayed if there is a large amount of files, say during a system migration","Discovering",{"_326":21980,"_264":328,"_329":21981,"_338":21986,"_340":341},"73a9c1027613",[21982],{"_326":21983,"_264":333,"_334":21984,"_336":21985},"bdffeeb4b7a7",[],"3. Processing Stage (Indexing)",[],{"_326":21988,"_264":328,"_329":21989,"_338":21994,"_340":341},"ebd2f69596ae",[21990],{"_326":21991,"_264":333,"_334":21992,"_336":21993},"f08be06371060",[],"Asset shows as gray Processing. Media info is compiled for the asset.\n",[],{"_326":21996,"_264":433,"_323":21997,"_435":21998,"_437":3842},"0a1ac7f43f96","\nThis step has the most variability due to caption searching in large files.","Indexing",{"_326":22000,"_264":328,"_329":22001,"_338":22006,"_340":341},"2ffa8c38807b",[22002],{"_326":22003,"_264":333,"_334":22004,"_336":22005},"145ac8afbf24",[],"4. Validating Stage",[],{"_326":22008,"_264":328,"_329":22009,"_338":22014,"_340":341},"7a78c386f1b0",[22010],{"_326":22011,"_264":333,"_334":22012,"_336":22013},"bbe14ab90047",[],"Thumbnails are created. ",[],{"_326":22016,"_264":433,"_323":22017,"_435":22018,"_437":3842},"d9cb89a0960e","Valid Assets Then have thumbnails created: Time 240s\n\nWe do not create thumbnails for invalid assets","Validating",{"_326":22020,"_264":328,"_329":22021,"_338":22025,"_340":341},"803dfd00371a",[22022],{"_326":22023,"_264":333,"_334":22024,"_336":259},"ab312c524037",[],[],{"_326":22027,"_264":328,"_329":22028,"_338":22033,"_340":341},"eac31c0542c0",[22029],{"_326":22030,"_264":333,"_334":22031,"_336":22032},"d98afb072c25",[],"Once the asset has validated it will show with the orange Unlinked icon.",[],{"_326":22035,"_264":328,"_329":22036,"_338":22040,"_340":341},"e3ff8a0d2f29",[22037],{"_326":22038,"_264":333,"_334":22039,"_336":259},"f793759cc53b",[],[],{"_326":22042,"_264":367,"_368":22043},"b3db1f15c8be",{"_370":22044,"_264":266},"image-57eece1bdd5b81b816e145efd12f43240e073427-79x38-png",{"_326":22046,"_264":328,"_329":22047,"_338":22052,"_340":341},"5982ef6809a3",[22048],{"_326":22049,"_264":333,"_334":22050,"_336":22051},"8746574da3f0",[],"As a file is linked to a Show Record, it will show with the green Valid icon.",[],{"_326":22054,"_264":328,"_329":22055,"_338":22059,"_340":341},"bc9b4c37cb51",[22056],{"_326":22057,"_264":333,"_334":22058,"_336":259},"ba12f9459845",[],[],{"_326":22061,"_264":367,"_368":22062},"e75bde74dd33",{"_370":22063,"_264":266},"image-6a331968c9b68e445c36c6497fb190e909178e23-59x29-png",{"_326":22065,"_264":328,"_329":22066,"_338":22070,"_340":341},"30e3fee71da1",[22067],{"_326":22068,"_264":333,"_334":22069,"_336":259},"8116c77387ad",[],[],{"_326":22072,"_264":328,"_329":22073,"_338":22078,"_340":568},"258d1f681701",[22074],{"_326":22075,"_264":333,"_334":22076,"_336":22077},"1f91306a0fdf",[],"Reindexing",[],{"_326":22080,"_264":328,"_329":22081,"_338":22085,"_340":341},"8decbf3da4d9",[22082],{"_326":22083,"_264":333,"_334":22084,"_336":259},"fd07b1c44cf8",[],[],{"_326":22087,"_370":22088,"_264":266},"01edf9671123","81307a2f-1676-4f1b-81d2-f5ff8bc48f58",{"_326":22090,"_264":328,"_329":22091,"_338":22096,"_340":341},"3dbe39da9dd6",[22092],{"_326":22093,"_264":333,"_334":22094,"_336":22095},"5c832158235b0",[],"When updating an old file with a new one, we need to tell Cablecast that the file has been updated. To do this we reindex the asset.",[],{"_326":22098,"_264":328,"_329":22099,"_338":22104,"_340":341},"915062fe74a5",[22100],{"_326":22101,"_264":333,"_334":22102,"_336":22103},"f34df9ba90160",[],"The initial request when clicking the blue action button and choosing reindex can take upwards to 30 seconds to start the processing process. ",[],{"_326":22106,"_264":328,"_329":22107,"_338":22112,"_340":341},"03b341a11c53",[22108],{"_326":22109,"_264":333,"_334":22110,"_336":22111},"9616cb7f603c",[],"This will be shown on the asset page as the file has the grey processing notification in the right corner of the asset. 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Simply click on the button in the ",{"_326":22667,"_264":333,"_334":22668,"_336":22669},"f34eac3e7c7b",[490],"Stripe ",{"_326":22671,"_264":333,"_334":22672,"_336":22673},"1fe5df99c09a",[],"card of you Organization's CCS dashboard to continue where you left off.",[],{"_326":22676,"_264":474,"_475":22677,"_367":22678},"86263f84aea4","Link your business on Stripe",{"_264":367,"_368":22679},{"_370":22680,"_264":266},"image-788a15ee1bead9b4a0cd18edacf2676ddc9adec4-1085x732-png",{"_326":22682,"_264":328,"_329":22683,"_580":581,"_582":583,"_338":22696,"_340":341},"00527b7d8e47",[22684,22688,22692],{"_326":22685,"_264":333,"_334":22686,"_336":22687},"12f98c8dcf5d",[],"After entering and reviewing your business information, click ",{"_326":22689,"_264":333,"_334":22690,"_336":22691},"ab0eeb7da404",[490],"Agree and Submit",{"_326":22693,"_264":333,"_334":22694,"_336":22695},"9453cec58588",[],". This tells Stripe your account is ready for review.",[],{"_326":22698,"_264":474,"_475":22691,"_367":22699},"584171843364",{"_264":367,"_368":22700},{"_370":22701,"_264":266},"image-ae9632daf7b2256c8119a1ff7b812181c6b0bdc5-1081x733-png",{"_326":22703,"_264":433,"_323":22704,"_435":22705,"_437":904},"d71daf0485d7","When verifying a new business with Stripe, it can take up to 24 hours for payments to be enabled on your account. Click 'View Dashboard' from your Stripe CCS card to see the status of your account.","New Business Payment Approval",{"_326":22707,"_264":328,"_329":22708,"_580":581,"_582":583,"_338":22713,"_340":341},"01ab34db1bcf",[22709],{"_326":22710,"_264":333,"_334":22711,"_336":22712},"edfafe62ea8e",[],"If you linked a pre-approved Stripe business, you'll be redirected back to CCS",[],{"_326":22715,"_264":474,"_475":22716,"_367":22717},"47eeb834d18a","Stripe Account Link Complete",{"_264":367,"_368":22718},{"_370":22719,"_264":266},"image-a251a323de16975712b9fa0a7f6bd13918278d59-726x535-png",{"_326":22721,"_264":328,"_329":22722,"_580":581,"_582":583,"_338":22735,"_340":341},"2ded545c0ee8",[22723,22727,22731],{"_326":22724,"_264":333,"_334":22725,"_336":22726},"2005f17eaaf0",[],"You can then click on ",{"_326":22728,"_264":333,"_334":22729,"_336":22730},"b08996f5dafd",[490],"View Dashboard",{"_326":22732,"_264":333,"_334":22733,"_336":22734},"97a75f5e4fba",[]," from the Stripe card on your Organization's CCS overview to get redirected to your Stripe account dashboard. We will use the Stripe Dashboard later to create Products for use in Cablecast.",[],{"_326":22737,"_264":474,"_475":22738,"_367":22739},"993909c89120","Stripe View Dashboard",{"_264":367,"_368":22740},{"_370":22741,"_264":266},"image-4429eedd3a908e73b3a0e6e4d64262452a4093ab-1300x152-png",{"_326":22743,"_264":328,"_329":22744,"_338":22749,"_340":341},"6afcf62b0334",[22745],{"_326":22746,"_264":333,"_334":22747,"_336":22748},"4f87d1685a2f",[],"Once you are ready to start receiving real payments, you can link your account to the Live service. The steps to link an account to the Test and Live services are the same. You can hit the \"Switch to Live\" button once payments are enabled on the linked Live account. You may switch back to Test Mode at any time.",[],{"_326":22751,"_264":474,"_475":22752,"_367":22753},"1c10a47e5c81","Switch to Live Mode",{"_264":367,"_368":22754},{"_370":22755,"_264":266},"image-55439b10c2e8a281a843187901dc1f9f18099530-1309x237-png",{"_326":22757,"_264":328,"_329":22758,"_338":22763,"_340":447},"ce75606a7821",[22759],{"_326":22760,"_264":333,"_334":22761,"_336":22762},"1872de995fdc",[],"Configure Cablecast Paid Members",[],{"_326":22765,"_264":328,"_329":22766,"_338":22785,"_340":341},"5add15aecd92",[22767,22770,22774,22778,22782],{"_326":22768,"_264":333,"_334":22769,"_336":5860},"8448a3224028",[],{"_326":22771,"_264":333,"_334":22772,"_336":22773},"b1ee9f75beff",[490],"Internet Video ",{"_326":22775,"_264":333,"_334":22776,"_336":22777},"152bd05e3269",[],"> ",{"_326":22779,"_264":333,"_334":22780,"_336":22781},"7c68fa101e30",[490],"Manage Member Access ",{"_326":22783,"_264":333,"_334":22784,"_336":7188},"e95d279bf1ea",[],[],{"_326":22787,"_264":474,"_475":22788,"_367":22789},"13c99c778799","Member Access Settings Screen",{"_264":367,"_368":22790},{"_370":22791,"_264":266},"image-e4a52b8f393f834a157391ca6048d73ddc78f87b-2608x1676-png",{"_326":22793,"_264":328,"_329":22794,"_338":22824,"_340":341},"1420597d7081",[22795,22799,22803,22807,22811,22815,22820],{"_326":22796,"_264":333,"_334":22797,"_336":22798},"63dc59910edb",[],"This configuration allows for users to purchase a membership to view your restricted content. The ",{"_326":22800,"_264":333,"_334":22801,"_336":22802},"b517b2c28a69",[490],"Enable Membership Access ",{"_326":22804,"_264":333,"_334":22805,"_336":22806},"ddfb70daab6e",[],"toggle and your ",{"_326":22808,"_264":333,"_334":22809,"_336":22810},"86f78cb3b5af",[490],"Content that Requires Membership",{"_326":22812,"_264":333,"_334":22813,"_336":22814},"9458a41b3535",[]," are all that is needed to restrict your content to members you have created manually. ",{"_326":22816,"_264":333,"_334":22817,"_336":22819},"2f29b3d3758c",[22818],"0287d7e4d0ee","Read this article",{"_326":22821,"_264":333,"_334":22822,"_336":22823},"9961c2e16fb0",[]," to learn more about manual member creation and member access settings.",[22825],{"_326":22818,"_264":2157,"_2158":2257},{"_326":22827,"_264":328,"_329":22828,"_338":22857,"_340":341},"3f615102bccf",[22829,22833,22837,22841,22845,22849,22853],{"_326":22830,"_264":333,"_334":22831,"_336":22832},"17e8c85bbfbb",[],"Cablecast needs the",{"_326":22834,"_264":333,"_334":22835,"_336":22836},"77f7f8876c5e",[490]," Product ID",{"_326":22838,"_264":333,"_334":22839,"_336":22840},"bb71f60705fc",[],",",{"_326":22842,"_264":333,"_334":22843,"_336":22844},"7d2137c65363",[490]," Table Embed",{"_326":22846,"_264":333,"_334":22847,"_336":22848},"f72ca7e43f84",[],", and",{"_326":22850,"_264":333,"_334":22851,"_336":22852},"c4288615f9be",[490]," Portal Link",{"_326":22854,"_264":333,"_334":22855,"_336":22856},"b4bb1dfcb710",[]," from your Membership Product in order to send paying members to Stripe for checkout.",[],{"_326":22859,"_264":328,"_329":22860,"_338":22864,"_340":537},"f4a7c2021b60",[22861],{"_326":22862,"_264":333,"_334":22863,"_336":21086},"8f1a5a81db88",[],[],{"_326":22866,"_264":328,"_329":22867,"_338":22872,"_340":341},"3ff808543d11",[22868],{"_326":22869,"_264":333,"_334":22870,"_336":22871},"3a5daee126f0",[],"Allowing users to pay for memberships through Stripe requires the following:",[],{"_326":22874,"_264":328,"_329":22875,"_580":581,"_582":583,"_338":22880,"_340":341},"251224a1e259",[22876],{"_326":22877,"_264":333,"_334":22878,"_336":22879},"72312ea66423",[],"Linked Stripe Account in CCS",[],{"_326":22882,"_264":328,"_329":22883,"_580":581,"_582":583,"_338":22896,"_340":341},"3847f4b0e95d",[22884,22888,22893],{"_326":22885,"_264":333,"_334":22886,"_336":22887},"ee481f1ed293",[],"A Software Assurance package at the Gold or greater level. ",{"_326":22889,"_264":333,"_334":22890,"_336":22892},"b56800366393",[22891],"f450d5704936","Learn more here",{"_326":22894,"_264":333,"_334":22895,"_336":527},"317e7803c5d1",[],[22897],{"_326":22891,"_264":2157,"_2158":22898},"https://www.cablecast.tv/services/support-packages",{"_326":22900,"_264":328,"_329":22901,"_580":581,"_582":583,"_338":22913,"_340":341},"a328e0fd08ec",[22902,22906,22910],{"_326":22903,"_264":333,"_334":22904,"_336":22905},"832a4ca73966",[],"An active Reflect or Reflect+ subscription. ",{"_326":22907,"_264":333,"_334":22908,"_336":22892},"90774caf018a",[22909],"11f179d5f205",{"_326":22911,"_264":333,"_334":22912,"_336":527},"030ae9a8a20d",[],[22914],{"_326":22909,"_264":2157,"_2158":22915},"https://www.cablecast.tv/automation-collection/cablecast-reflect",{"_326":22917,"_264":328,"_329":22918,"_338":22923,"_340":537},"e858405ff0c4",[22919],{"_326":22920,"_264":333,"_334":22921,"_336":22922},"91ae4006c898",[],"Creating a Stripe Membership Product",[],{"_326":22925,"_264":328,"_329":22926,"_338":22931,"_340":341},"c96afcd4f12d",[22927],{"_326":22928,"_264":333,"_334":22929,"_336":22930},"f4681ad086d4",[],"We need to create a Membership Product in Stripe for your users to purchase. Then, we'll need to copy some Stripe information over to Cablecast.",[],{"_326":22933,"_264":328,"_329":22934,"_580":581,"_582":583,"_338":22939,"_340":341},"fa1b735dab4b",[22935],{"_326":22936,"_264":333,"_334":22937,"_336":22938},"2d079a41f0cd",[],"Navigate to your Stripe Account Dashboard",[],{"_326":22941,"_264":328,"_329":22942,"_580":581,"_582":583,"_338":22955,"_340":341},"a4cccc8de7db",[22943,22947,22951],{"_326":22944,"_264":333,"_334":22945,"_336":22946},"d4c3afe7d4b1",[],"On the left panel, choose",{"_326":22948,"_264":333,"_334":22949,"_336":22950},"3cb380c3cf51",[490]," \"",{"_326":22952,"_264":333,"_334":22953,"_336":22954},"5e46be756f18",[],"Product Catalog\" ",[],{"_326":22957,"_264":328,"_329":22958,"_580":581,"_582":583,"_338":22963,"_340":341},"7680192cf52b",[22959],{"_326":22960,"_264":333,"_334":22961,"_336":22962},"7090520ceebe",[],"Hit \"Create Product\"",[],{"_326":22965,"_264":328,"_329":22966,"_580":581,"_582":583,"_338":22971,"_340":341},"0c4487dae6f5",[22967],{"_326":22968,"_264":333,"_334":22969,"_336":22970},"36bd251c4598",[],"Fill out the Product form. You can enter a name, description, and attach a logo. Configure the payment details in the lower half of the form. We recommend a Monthly/Yearly recurring payment.",[],{"_326":22973,"_264":474,"_475":22974,"_367":22975},"6826b8ed358f","Stripe Product Form",{"_264":367,"_368":22976},{"_370":22977,"_264":266},"image-7bbc0d1538d78f47a087686eb6df309172ed35eb-1142x876-png",{"_326":22979,"_264":328,"_329":22980,"_580":581,"_582":583,"_338":22993,"_340":341},"d54a8cf63fb0",[22981,22985,22989],{"_326":22982,"_264":333,"_334":22983,"_336":22984},"35b1f8cb16fd",[],"Hit \"Add Product",{"_326":22986,"_264":333,"_334":22987,"_336":22988},"ed509983e437",[490],"\"",{"_326":22990,"_264":333,"_334":22991,"_336":22992},"9515cdafbb0f",[],", then select it from your Product Catalog list.",[],{"_326":22995,"_264":328,"_329":22996,"_580":581,"_582":583,"_338":23017,"_340":341},"82bf80f0eddd",[22997,23001,23005,23009,23013],{"_326":22998,"_264":333,"_334":22999,"_336":23000},"18b512fc44c3",[],"The first piece of info Cablecast needs from Stripe is the ",{"_326":23002,"_264":333,"_334":23003,"_336":23004},"1b63b00809d8",[490],"Stripe Membership Product Id",{"_326":23006,"_264":333,"_334":23007,"_336":23008},"21a86bb151b5",[],". Copy the ",{"_326":23010,"_264":333,"_334":23011,"_336":23012},"f32639a53fdc",[490],"Product Id",{"_326":23014,"_264":333,"_334":23015,"_336":23016},"f4bf17120e62",[]," highlighted below, and save it for later.",[],{"_326":23019,"_264":474,"_475":23004,"_367":23020},"a0ca6bf9b4b1",{"_264":367,"_368":23021},{"_370":23022,"_264":266},"image-42c6b7e0caac2f9e909d19ac5eedd021b7f6335b-1337x635-png",{"_326":23024,"_264":328,"_329":23025,"_580":581,"_582":583,"_338":23046,"_340":341},"9ca559161545",[23026,23030,23034,23038,23042],{"_326":23027,"_264":333,"_334":23028,"_336":23029},"9a139a35933e",[],"Next, return to the ",{"_326":23031,"_264":333,"_334":23032,"_336":23033},"351ccffe2642",[490],"Product Catalog",{"_326":23035,"_264":333,"_334":23036,"_336":23037},"d742820def0c",[]," page and select the ",{"_326":23039,"_264":333,"_334":23040,"_336":23041},"1fa230bcf93b",[490],"Pricing Tables ",{"_326":23043,"_264":333,"_334":23044,"_336":23045},"836d76f9e69d",[],"tab. ",[],{"_326":23048,"_264":328,"_329":23049,"_580":581,"_582":583,"_338":23054,"_340":341},"299cc14c9558",[23050],{"_326":23051,"_264":333,"_334":23052,"_336":23053},"02ede8bf7428",[],"Hit \"Create Pricing Table\".",[],{"_326":23056,"_264":474,"_475":23057,"_367":23058},"5464f3184c19","Stripe Product Tables Tab",{"_264":367,"_368":23059},{"_370":23060,"_264":266},"image-17d14491bc394f26eddd405201e27f9e09bfb181-1310x497-png",{"_326":23062,"_264":328,"_329":23063,"_580":581,"_582":583,"_338":23068,"_340":341},"8cb9e1f3f122",[23064],{"_326":23065,"_264":333,"_334":23066,"_336":23067},"973c1667a678",[],"This form lets you customize the checkout window customers will see when purchasing a membership. Be sure to select the product we just created from the search bar. Make any styling adjustments you would like, then hit \"Continue\".",[],{"_326":23070,"_264":474,"_475":23071,"_367":23072},"39ed88153059","Stripe Product Table Form",{"_264":367,"_368":23073},{"_370":23074,"_264":266},"image-eea1388a9e5eb9d16aeb1c6e38bdce5c058ea98b-1898x871-png",{"_326":23076,"_264":328,"_329":23077,"_580":581,"_582":583,"_338":23082,"_340":341},"725bf0607480",[23078],{"_326":23079,"_264":333,"_334":23080,"_336":23081},"7428ed6ca6de",[],"Here you can configure extra information to collect during the checkout and set a confirmation message to display. Or, you can set a return URL customers will be redirected to after they checkout. These are optional.",[],{"_326":23084,"_264":474,"_475":23085,"_367":23086},"709f61c9629c","Stripe Product Table Payment Settings",{"_264":367,"_368":23087},{"_370":23088,"_264":266},"image-a0e863522b69adcde1f4c42df44fb4fd660d2886-661x622-png",{"_326":23090,"_264":328,"_329":23091,"_580":581,"_582":583,"_338":23096,"_340":341},"1ec75516b149",[23092],{"_326":23093,"_264":333,"_334":23094,"_336":23095},"49eecfe79649",[],"Here you can attach more products to your table, giving customers the ability to change into different subscription tiers. This is optional and Cablecast does not take subscription tiers into consideration when gating content to members. ",[],{"_326":23098,"_264":474,"_475":23099,"_367":23100},"6fbfa0579ce6","Stripe Customer Portal Configuration",{"_264":367,"_368":23101},{"_370":23102,"_264":266},"image-ead6b288d5fbcc4d3b233315e2fdd11c214d757a-1887x868-png",{"_326":23104,"_264":328,"_329":23105,"_580":581,"_582":583,"_338":23110,"_340":341},"3ba16860b384",[23106],{"_326":23107,"_264":333,"_334":23108,"_336":23109},"4c96de034990",[],"Hit \"Finish\". You will be redirected your new Product Table's page. Here is where we will collect the final two pieces of information Cablecast needs.",[],{"_326":23112,"_264":328,"_329":23113,"_580":581,"_582":583,"_338":23133,"_340":341},"1bc24491accb",[23114,23118,23122,23125,23129],{"_326":23115,"_264":333,"_334":23116,"_336":23117},"9f7231409ea2",[],"Copy the ",{"_326":23119,"_264":333,"_334":23120,"_336":23121},"660e6313ca5d",[490],"Product Table Embed",{"_326":23123,"_264":333,"_334":23124,"_336":7188},"23b28867bd73",[],{"_326":23126,"_264":333,"_334":23127,"_336":23128},"141351e4fc3b",[490],"Code ",{"_326":23130,"_264":333,"_334":23131,"_336":23132},"bf3f041e5764",[],"and save it for later. Use the \"Copy Code\" button for an easy copy to clipboard.",[],{"_326":23135,"_264":474,"_475":23136,"_367":23137},"7e20fa499b62","Stripe Product Table Embed Code",{"_264":367,"_368":23138},{"_370":23139,"_264":266},"image-62e3c555e1e14d370d983839a1b6e95f5d58246b-1477x586-png",{"_326":23141,"_264":328,"_329":23142,"_580":581,"_582":583,"_338":23169,"_340":341},"6eb590ceb4c9",[23143,23147,23151,23155,23158,23162,23166],{"_326":23144,"_264":333,"_334":23145,"_336":23146},"b246e265ff8c",[],"Scroll down to the bottom of this page and look for the section titled ",{"_326":23148,"_264":333,"_334":23149,"_336":23150},"1512ed6ee5db",[490],"Customer Portal",{"_326":23152,"_264":333,"_334":23153,"_336":23154},"19ffeb0911e2",[],". Hit \"Copy\"",{"_326":23156,"_264":333,"_334":23157,"_336":7188},"d104cf37369e",[490],{"_326":23159,"_264":333,"_334":23160,"_336":23161},"50a292f44199",[],"to save the ",{"_326":23163,"_264":333,"_334":23164,"_336":23165},"5d1f1015c78c",[490],"Customer Portal Link",{"_326":23167,"_264":333,"_334":23168,"_336":527},"a19766017840",[],[],{"_326":23171,"_264":474,"_475":23172,"_367":23173},"e9aeb8bb3dbd","Stripe Customer Portal Link",{"_264":367,"_368":23174},{"_370":23175,"_264":266},"image-01b4fdd8e2a37014fd93ee4e3fd912a403a6878d-1318x505-png",{"_326":23177,"_264":328,"_329":23178,"_580":581,"_582":583,"_338":23193,"_340":341},"93217738587a",[23179,23183,23186,23189],{"_326":23180,"_264":333,"_334":23181,"_336":23182},"85a70dd835d4",[],"Now you can head back to Cablecast and navigate to ",{"_326":23184,"_264":333,"_334":23185,"_336":22773},"b4fc2b5cb575",[490],{"_326":23187,"_264":333,"_334":23188,"_336":22777},"7dbbbb2eebce",[],{"_326":23190,"_264":333,"_334":23191,"_336":23192},"51f32dcb59af",[490],"Manage Member Access",[],{"_326":23195,"_264":328,"_329":23196,"_580":581,"_582":583,"_338":23201,"_340":341},"542afea84496",[23197],{"_326":23198,"_264":333,"_334":23199,"_336":23200},"ae2ecee82222",[],"Paste the information we copied from Stripe into the remaining form fields. Ensure you fill out the currently active mode's fields. Cablecast will save all fields in case you wish to switch between the Test and Live services.",[],{"_326":23203,"_264":328,"_329":23204,"_580":4005,"_582":583,"_338":23213,"_340":341},"0b004293e27c",[23205,23209],{"_326":23206,"_264":333,"_334":23207,"_336":23208},"3a38c1639ce8",[],"Product Id: starts with ",{"_326":23210,"_264":333,"_334":23211,"_336":23212},"be1b5de659e6",[490],"prod_",[],{"_326":23215,"_264":328,"_329":23216,"_580":4005,"_582":583,"_338":23225,"_340":341},"f1aaf638af4d",[23217,23221],{"_326":23218,"_264":333,"_334":23219,"_336":23220},"e7ff0eea0f5c",[],"Table Embed: starts with ",{"_326":23222,"_264":333,"_334":23223,"_336":23224},"aae155630422",[490],"

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