Shawn McHenry

Inside Sales with Cablecast Community Media. Grew up in Concord, NH and worked for Concord Community TV as a Senior Producer and assisted with IT related tasks. Started with Tightrope in 2017.

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Activity overview

Latest activity by Shawn McHenry
  • Shawn McHenry commented,

    I could submit that as a feature request. I want to make sure I am getting it right: A feature to auto-remove auto scheduled shows?

  • Shawn McHenry commented,

    Tyler, If you're still having this issue, I recommend maybe opening a support ticket on the issue. You can do this by clicking "Submit a request" at the top of the page. Thanks.

  • Shawn McHenry created an article,

    Automated Email Notificiations

    As a Cablecast Customer, we deliver you email notifications on the status of your service and upcoming changes. This new automatic service was deployed February 2019. These notifications include: ...

  • Shawn McHenry created an article,

    Custom Fonts on Bulletin-Board

    Be advised: This article refers to custom font usage with standalone CG players (CG3xx players) only. This article will be updated with information on VIO based CG Custom fonts as more information ...

  • Shawn McHenry created an article,

    Bulletin-Board Web Preview Limitations

    Applies to Carousel 6.x Carousel 7.x Cablecast CG When previewing your bulletin-board in your web browser, you may notice the following limitations: Background audio Video Live video Interactiv...

  • Shawn McHenry commented,

    Someone from Tightrope might be able to correct me if I'm wrong on this Streams can be done without the use of Reflect, but you'll have to factor in the bandwidth impacts of your station per viewer...

  • Shawn McHenry created an article,

    Benefits of Renewing Software Assurance

    The benefits of renewing your software assurance: Getting the latest software updatesThese updates contain things like new features, improvements to the interface / workflows and bug fixes. Withou...

  • Shawn McHenry commented,

    Hey Kayla. The Flex series will only be able to accept RTP streams due to the internal hardware (trust me, we want to support more formats!). Due to the new hardware and software alterations going ...

  • Shawn McHenry commented,

    I only recommended a AJA to AJA solution as it would be better tested and supported by AJA themselves. Our ability to support RTP streaming issues with third-party equipment is limited. Since there...

  • Shawn McHenry created a post,

    Streaming Internet Radio over Bulletin-Board


    Hey! We could use your help. We're exploring the avenue of taking in internet based audio streams into Cablecast CG Bulletin-board. Though we would like to work with some real-world data for testin...